Our experience was great because although we changed our minds about dates and length of holiday, all 3 members of staff who helped us were patient and very helpful and worked hard to find our best f... もっと見る
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We approached Hays with a travel idea and Stella found us the dream holiday. Stella answered all our questions and provided additional information and was her usual helpful self
企業が回答しました
My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.
企業が回答しました
Lucy was very helpful and took the time to answer all r questions and query’s we r already looking for next year
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
9-11 Place lane, BN25 1LA, Seaford, 英国
- 01323340582
4.9
優良
679件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful service by people who knew…
Very helpful service by people who knew what they were doing. Cannot be faulted.
2026年1月30日
Hays Travel - Seaford からの回答
Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Lana at Hays Travel Seaford
Professional
Professional, efficient and friendly service even when though the sales person could not complete the online admin . And had to telephone every time to complete each application .
2026年1月29日
Hays Travel - Seaford からの回答
Thank you for your 4* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford
Lovely helpful staff in the Seaford…
Lovely helpful staff in the Seaford office, made the whole experience very easy
2026年1月26日
Hays Travel - Seaford からの回答
Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Lana at Hays Travel Seaford
Hays Travel - Seaford からの回答
Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford
Brilliant agent, but don't buy holiday money
The agent was very helpful and patient. It would have been 5 stars but when we got our euros from Hays they added £3.95 for buying the euros back for the same rate which we wouldn't do and was an unnecessary expense, so disappointed.
2026年1月16日
Hays Travel - Seaford からの回答
Thank you for your 4* review and kind comments they are appreciated. Regarding the Buy Back Guarantee which is on your currency, we do advise at the time of buying that this is included but if you don't want it that is no problem at all, we would be happy to refund the charge for you when you next pop into store. Kind Regards, Hays Travel Seaford.
Nothing is to much trouble,they listen…
Nothing is to much trouble,they listen to your requirements and try to match the perfect packsge to suit your needs.
2026年1月17日
Hays Travel - Seaford からの回答
Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lucy at Hays Travel Seaford
They were extremely helpful in getting…
They were extremely helpful in getting us good flight times.
2026年1月24日
Hays Travel - Seaford からの回答
Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford
The Agent at Hays Travel Seaford I use is Sian Barr
The Agent at Hays Travel Seaford I use is called Sian. I am a full time wheelchair user and as always she has gone beyond and above her role in her position. Sian now knows the needs of a wheelchair user and would be extremely upset if something went wrong whilst on holiday, so is absolutely maticulus in making sure each section of the booking is completed accurately. Thanks Sian and looking forward to you helping me again in the future.
2026年1月17日
Hays Travel - Seaford からの回答
Thank you so much for the 5-star review and your kind words! It has been an absolute pleasure booking your holidays over the last 15+ years. Whilst planning this particular trip was certainly one of my most complex challenges yet, I am delighted with the outcome. I can’t wait for you to start your adventures 'down under'! 🐨 Many thanks as always, Sian at Hays Travel Seaford 😊
Very polite and helpful member of…
Very polite and helpful member of staff.
I explained what I was looking for and she found it.
Organised extra leg room on the plane and printed everything off for me.
I would rather go into a travel agent instead of booking on line.
2026年1月16日
Hays Travel - Seaford からの回答
We appreciate you choosing us over booking online, and we're glad we could find what you were looking for.
Pleasure to book your holiday .Jess Hays Travel Seaford.
Customer focussed first and foremost
Customer focussed first and foremost throughout our booking experience. Lucy went the extra mile to ensure that our needs were met and that we got the best possible price for our holiday.
2026年1月21日
Hays Travel - Seaford からの回答
Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Lucy at Hays Travel Seaford
Hays Travel - Seaford からの回答
Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Lana at Hays Travel Seaford
The personal touch
We chose online then booked at our local branch, which is always a pleasure to speak to staff with good and comprehensive detail, they have also helped with keeping us on budget.
Generally we would not go anywhere else simply as at this point of contact you need experience and expertise to make an informed and confident decision.
Well done Hays for keeping the high street and Towns alive for communities with your wonderful service.
2026年1月9日
Hays Travel - Seaford からの回答
Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford
Jessica at the Seaford office who was…
Jessica at the Seaford office who was extremely patient and informative with good suggestions.
2026年1月15日
Hays Travel - Seaford からの回答
Thank you for your 4* review and kind comments, they are appreciated. Kind Regards, Jessica at Hays Travel Seaford
Excellent
Excellent, looked around for the best deal.
Really helpful even checked my sister’s passport. Really first rate.
Was recommended by friends
2026年1月13日
Hays Travel - Seaford からの回答
Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Sian at Hays Travel Seaford
The girls in our local Seaford Hays are…
The girls in our local Seaford Hays are always so friendly and helpful
2026年1月13日
Hays Travel - Seaford からの回答
Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford
Extremely helpful and professional.
2026年1月13日
Hays Travel - Seaford からの回答
Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Sian at Hays Travel Seaford
Hays Travel - Seaford からの回答
We're happy to hear that we were able to help you with your questions. Thank you for your positive feedback.Jess Hays Travel Seaford.
Stella was amazing!!
Stella was amazing!!
Very knowledgeable, friendly and polite.
She emailed me many quotes and asked what I thought not pushy or demanding.
The shop is always clean and presentable and it has a nice calming atmosphere.
2026年1月9日
Hays Travel - Seaford からの回答
Thank you for your 5 star review and kind comments they are appreciated. Many thanks, Stella at Hays Travel Seaford
Very efficient and thorough
2026年1月7日
Hays Travel - Seaford からの回答
Thank you for your 5 star review and kind comments they are appreciated. Many thanks, Stella at Hays Travel Seaford
Hays Travel - Seaford からの回答
Thank you for your 5 star review and kind comments they are appreciated. Many thanks, Stella at Hays Travel Seaford
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