Have used Hays Travel twice now. They made the process of booking a recent short break to Milan so quick and easy, saving so much time and effort of trying to choose and book everything separately mys... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We went for advice regarding a first cruise. Gemma was exceptional. She listened, then explained her thoughts and gave her professional advice. All sorted. We booked exactly what we wanted based on he... もっと見る
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Gemma was great and found us a great deal on our first cruise.We have never done a cruise before so it was all new to us and her expertise was brilliant at getting a holiday that suited our needs. We... もっと見る
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We have just had a fabulous holiday in Majorca , Angeline Hall from Hays Travel Selby arranged everything from the hotel the night before and the car parking to the flight with pre booked seats and... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 2 Market Cross, YO8 4JS, Selby, 英国
- 01757 808031
4.9
優良
781件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful and friendly staff but invoice needs more transparency
Staff were very helpful in sorting our holiday out.
I could have done with a more accurate breakdown of what we were paying for with the package we had as the hotel cost £900 more than if we booked it ourselves. When asked why the big difference the member of staff said that it was ATOL protected. Just seems rather a lot.
2026年2月19日
Hays Travel - Selby からの回答
We appreciate your feedback and are glad our staff were helpful in organizing your holiday. We'll review how package costs are explained, as we want to ensure clarity. Thank you for bringing this to our attention.
Very helpful and patient with us
2026年2月17日
Hays Travel - Selby からの回答
Thank you for your kind words. We hope you have a great time. The Selby Team
A bad start to the holiday
Our first ever cruise and not enough contact with us was made and we felt abandoned. We were never told that the airport terminal had been changed causing us to walk a very long distance from T1 to T2 at Manchester Airport with luggage and the two of us both being bad on walking plus the fact that they changed our gate twice,altogether a very bad experience
2026年2月6日
Hays Travel - Selby からの回答
ColinHurst,
We appreciate you sharing your experience. We're sorry to hear about the difficulties you faced with the airport terminal change and gate changes, especially given your mobility issues. We will review our communication process to ensure travelers receive timely and accurate information in the future.
selby, Hays Travel
Kara at Hays Travel in Selby was an…
Kara at Hays Travel in Selby was an absolute god send! We went in completely overwhelmed with trying to find holidays and she completely stripped it all back and was so patient with us. Kara made it so easy for us to decide and book an amazing holiday. Massive thank you to Hays Travel Selby!
2026年2月21日
自発的なレビュー
Hays Travel - Selby からの回答
Thank you for choosing to book with Hays Travel in Selby and the very kind words and the 5* review. We hope to help with many more in the future. Hays Travel Selby
Lovely staff
Friendly staff in the store. Gemma and Kara always go above and beyond to sort me out with a holiday. We are on first name terms. Wouldn’t go anywhere else. I have recommended Hays Travel several times , to family and friends.
2026年2月20日
Hays Travel - Selby からの回答
This is lovely! thank you so much for your honest words, it is our pleasure to sort your wonderful trips out :)
Pleasant surroundings
Pleasant surroundings, knowledgeable staff, greeted immediately by pleasant staff.
2026年2月14日
Hays Travel - Selby からの回答
Thank you, Lisa will be very happy with your kind words :)
Nothing was too much trouble
Nothing was too much trouble. It was for a 4 centre holiday. Got us several options and then tailored flights/hotels to our requirements.
2026年2月12日
Hays Travel - Selby からの回答
Thank you for your kind review, Happy to help as always :)
Fun time booking holidays
The young lad Jenson was good to deal with,sorted out what we wanted quickly and with no fuss.He clearly enjoys what he’s doing and it shows.
Thanks for all.
Anne
2026年2月15日
Hays Travel - Selby からの回答
Thank you for your kind Review. Always happy to help :)
Easy booking.
Holly was so friendly, helpful & efficient helping us to book our holiday. We already knew where & when we wanted to go so it was relatively easy & didn't take long at all.
All in all a pleasant experience.
2026年2月12日
Hays Travel - Selby からの回答
We are glad you had a great experience in store with our lovely Hollie, she will be pleased she made your booking as easy as possible. Have the best time away! :)
Booking flights
Lisa was very friendly and booked our flights as I'm not confident on the computer
2026年2月11日
Hays Travel - Selby からの回答
Mark and Nina customer,
We're happy to hear that our team made your booking experience easy and pleasant. Thank you for your kind words and for choosing us.
Hays Travel
The staff were very friendly and…
The staff were very friendly and welcoming, explained all information and booking clearly. I will definitely book again with them.
2026年2月3日
Hays Travel - Selby からの回答
Micheal,
We appreciate your kind review. We're so happy to hear that our team made your booking experience clear and welcoming. We look forward to assisting you again.
Hays Travel
Hays Travel - Selby からの回答
Thank you for this review and for the recommendation. From The Selby Team
The staff are friendly and welcoming,
The staff are friendly and welcoming,
Found the holidays we wanted.
Explained everything clearly.
2026年1月29日
Hays Travel - Selby からの回答
Bob22,
We appreciate your kind feedback and are so glad we could find the holidays you wanted and explain everything clearly.
Hays Travel
Hays Travel - Selby からの回答
Steve,
We appreciate your continued confidence in our services; it is always a pleasure to assist you with your bookings.
Hays Travel
We didn’t have to wait at all to be…
We didn’t have to wait at all to be seen to. Hollie was extremely patient and welcoming with us. No pressure to book anything and then when we wanted to change a few things it wasn’t a problem to her. We booked!
2026年1月27日
Hays Travel - Selby からの回答
Thank you for this lovely review. We hope you have a fantastic holiday!
Hays Travel - Selby からの回答
This is a great review for our new apprentice Jensen. Thank you. The Selby team.
Hays Travel - Selby からの回答
Thank you for you kinds words. We hope you have a lovely trip. The Selby team.
Hays Travel - Selby からの回答
Thank you for your review, we hope you have a lovely time. The Selby team
Excellent service
Excellent service, staff very friendly and found us the holiday we wanted
2026年1月25日
Hays Travel - Selby からの回答
Happy customer,
We appreciate you taking the time to leave us such a fantastic review! We are so happy we could find you the holiday you wanted with friendly service.
Hays Travel
5-Stars for the Selby branch
The team at Selby were a delight to deal with and made booking our holiday a thoroughly enjoyable experience
2026年1月19日
Hays Travel - Selby からの回答
Thank you so much for your kind review. We hope you have a great time. The Selby Team
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