Kat was so polite and made booking my holiday quick and easy, she even managed to get me an extra night and saved me £138 on the total price. I will definitely be booking with Kat again, 5 star servic... もっと見る
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レビュアーのコメントを見てみましょう
Booking was so easy from start to finish . Even the payment side and reminder to pay balance on time . Love the app with all our holiday details on and lots of helpful information on there its all... もっと見る
Simon from Hays Travel, Cardiff l is efficient, enthusiastic and energetic! Since making the call and booking the holiday I’ve been buzzing, and isn’t that what it’s all about? Thank you Simon, I thin... もっと見る
I've always been weary about using Facebook holiday agents, but from the moment I contacted Kat, she was so friendly, efficient and never judged us on all the questions we threw at her! Kat got us... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Personal Travel Consultant Simon Morgan, CF46, Merthyr tydfil, 英国
- 01685634023
4.9
優良
230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
Excellent customer service, knew exactly what he was doing and took less than 10 minutes.
2023年10月20日
Hays Travel - Simon Morgan からの回答
Thanks Jay - most appreciated
Excellent service from hays travel & Simon
Excellent service from Hays travel, I asked Simon to call me at a certain time because I was busy & he called me & booked my cruise over the phone.
Simple & easy, he answered my questions, took names of travellers etc & deposit, voila, all done in minutes.
I had more questions I emailed & answered very quickly.
2023年10月20日
Hays Travel - Simon Morgan からの回答
Thank you Kim - really appreciated.
Hays always 5 star
The price and information waa good and clear, the response time was fast and it was all easy to sort out.
2023年10月15日
Hays Travel - Simon Morgan からの回答
Thank you Ben.
Your feedback is really appreciated
very prompt reply when messaged
very prompt reply when messaged, overall price was good, very easy booking process
2023年10月11日
Hays Travel - Simon Morgan からの回答
Thank you Andrew - appreciate your feedback.
Perfect service
Very easy to communicate with Simon . Very accommodating and so easy to book holiday
. Can't wait to go now. Thank you Simon
2023年9月30日
Hays Travel - Simon Morgan からの回答
Lovely review - many thanks
Easy booking and answered all my…
Easy booking and answered all my questions I had as I had lots of them.
2023年9月6日
Hays Travel - Simon Morgan からの回答
Thanks for the lovely review,.
Great experience
Simon was very professional. Relaxed .didn't hurry me .got me a really good deal .Well impressed would def use again .
2023年9月2日
Hays Travel - Simon Morgan からの回答
Thanks Adele - really appreciate your feedback and rating.
He knew the cruise line we wanted and…
He knew the cruise line we wanted and helped us enormously to decide on beverage packages and accommodation
2023年8月31日
Hays Travel - Simon Morgan からの回答
Thanks Pop. - - really appreciate your feedback and rating.
The process was so straightforward
The process was so straightforward, I will definitely come back to Simon.
2023年8月29日
Hays Travel - Simon Morgan からの回答
Thanks Catrina - really appreciate your feedback and rating.
Hays Travel - Simon Morgan からの回答
Thanks Cheryl
Great communication and advise
Great communication and advise. Easy to book and confirmation straight away.
2023年8月9日
Hays Travel - Simon Morgan からの回答
Many thanks for this lovely review
Hays Travel - Simon Morgan からの回答
Thanks Deb - really appreciated
This company booked all my holiday for me.
We've never been on a cruise before.The booking was so easy with very polite helpful advisers at the end of the phone.which I must say I phoned them so many times they went over and above to help with my queries..
2023年8月8日
Hays Travel - Simon Morgan からの回答
Thank you Sharon - Its our pleasure - we know if we get things right you'll come back.
Simon is fantastic!
Simon is fantastic!! So knowledgeable, you can tell he’s been doing this a long time. Great price, great service. A credit to hays travel.
2023年8月6日
Hays Travel - Simon Morgan からの回答
Thanks Katherine, Thats very kind of you - Shall we set a date for our wedding now?
Hays Travel - Simon Morgan からの回答
Thats very kind of you - thank you so much.
it was a simple phone call
2023年7月11日
Hays Travel - Simon Morgan からの回答
Thats very kind of you - thank you so much.
Helped me choose cruise and booking so…
Helped me choose cruise and booking so easy with yourselves, thankyou
2023年7月18日
Hays Travel - Simon Morgan からの回答
Thats very kind of you - thank you so much.
Very efficient and friendly service
2023年7月8日
Hays Travel - Simon Morgan からの回答
Thats very kind of you - thank you so much.
Very easy to do business with
We contacted Simon to ask for the same holiday and dates as our friends. Simon made the process super easy. Took a deposit and set up a direct debit. Called us back to confirm everything was done and sent confirmation by email. Very smooth !
2023年7月2日
Hays Travel - Simon Morgan からの回答
Thats very kind of you - thank you so much.
Everything explained clearly
Everything explained clearly, completed very swiftly, feel confident to contact for more information if needed
2023年7月1日
Hays Travel - Simon Morgan からの回答
Thats very kind of you - thank you so much.
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