It was our first time booking a holiday at Hays and it was a good experience. We sat with Claire for nearly 2 hours and she was very patient and helpful. Our first choice wasnt available but Claire sc... もっと見る
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Claire listened to all of our plans and requests for our trip and handled all our questions promptly, we were kept updated the whole time either by Claire or a colleague and communication was excellen... もっと見る
企業が回答しました
Very helpful, friendly and polite and knowledgeable member of staff who assisted my wife and I in booking our first cruise. We would highly recommend Hays to anyone.
企業が回答しました
Went to book holiday a few weeks ago ,couldn't get for the price we wanted . ,it appeared again jade looked it up ,all ready for when we arrived hr later all booked up
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
The Forum, 12, ME10 3DL, Sittingbourne, 英国
- 01795859633
4.9
優良
696件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Went to book holiday a few weeks ago…
Went to book holiday a few weeks ago ,couldn't get for the price we wanted . ,it appeared again jade looked it up ,all ready for when we arrived hr later all booked up
2026年7月16日
Hays Travel - Sittingbourne からの回答
We are so glad to hear that you were able to book your holiday with us in the end! It's wonderful that our team could assist you.
Kind Regards
Chris Keenan
Branch Manager
Very helpful
Very helpful , didn’t rush us when we asked questions. Would highly recommend to others .
2026年7月8日
Hays Travel - Sittingbourne からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you found our team helpful and that we could assist you without rushing. We truly appreciate your recommendation.
Kind Regards
Chris Keenan
Branch Manager
Friendly and welcoming atmosphere
Friendly and welcoming atmosphere. Claire took great care in explaining the details of the booking throughout.
2026年7月15日
Hays Travel - Sittingbourne からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and found our atmosphere welcoming. We hope you have a fantastic trip!
Kind Regards
Chris Keenan
Branch Manager
Great service…
It was our first time booking a holiday at Hays and it was a good experience. We sat with Claire for nearly 2 hours and she was very patient and helpful. Our first choice wasnt available but Claire scrolled through various countries and resorts and found our perfect holiday. Thankyou!
2026年7月10日
Hays Travel - Sittingbourne からの回答
We're so pleased to hear you had such a positive experience booking your first holiday with us! It's wonderful that Claire was able to find your perfect getaway. We appreciate your kind words.
Kind Regards
Chris Keenan
Branch Manager
Very helpful
Very helpful, friendly and polite and knowledgeable member of staff who assisted my wife and I in booking our first cruise. We would highly recommend Hays to anyone.
2026年7月12日
Hays Travel - Sittingbourne からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such helpful, friendly, and knowledgeable assistance for your first cruise booking. We truly appreciate your high recommendation.
Kind Regards
Chris Keenan
Branch Manager
Very friendly helpful member of staff
Very friendly helpful member of staff. Great experience first time with hays and any other travel agency
2026年7月11日
Hays Travel - Sittingbourne からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that you had a great experience with us and found our staff to be friendly and helpful.
Kind Regards
Chris Keenan
Branch Manager
It was easy to book my flight and…
It was easy to book my flight and accommodation due to the clear and timely information that I received from the staff. The staff are friendly and warm.
2026年7月9日
Hays Travel - Sittingbourne からの回答
Thank you for your kind words! We are so pleased to hear that our team provided clear and timely information, making your booking experience easy and enjoyable.
Kind Regards
Chris Keenan
Branch Manager
Claire listened to all of our plans and…
Claire listened to all of our plans and requests for our trip and handled all our questions promptly, we were kept updated the whole time either by Claire or a colleague and communication was excellent. We had our dream trip booked at a great price in just 3 days of us visiting our local branch!
2026年7月8日
Hays Travel - Sittingbourne からの回答
Thank you for your wonderful feedback! We are so pleased to hear that we could help you book your dream trip at a great price.
Kind Regards
Chris Keenan
Branch Manager
amber was helpful looking for a holiday…
amber was helpful looking for a holiday that included stuff i wanted
2026年7月5日
Hays Travel - Sittingbourne からの回答
We are so pleased to hear that we could help you find a holiday that included everything you wanted. Thank you for your kind words!
Kind Regards
Chris Keenan
Branch Manager
Hays Travel - Sittingbourne からの回答
We're so pleased to hear that you had a positive experience and were happy with the assistance you received from our team. Thank you for your kind words!
Kind Regards
Chris Keenan
Branch Manager
Hays Travel - Sittingbourne からの回答
We're so pleased to hear you found great value and appreciated our constant availability. We always strive to provide excellent service.
Kind Regards
Chris Keenan
Branch Manager
Hays Travel
Hays Travel - Sittingbourne からの回答
Thank you so much for taking the time to leave such a wonderful review! We are so pleased to hear that you had such a positive experience with us.
Kind Regards
Chris Keenan
Branch Manager
Hays Travel
Wasn't really sure where we wanted to…
Wasn't really sure where we wanted to go but with Chris' help and expert knowledge we booked are holiday to Montenegro for next year. Good to see people still taking pride in great one to one customer service
2026年6月28日
Hays Travel - Sittingbourne からの回答
We are so pleased to hear that I could help you find the perfect holiday to Montenegro. I hope you have a wonderful time!
Kind Regards
Chris Keenan
Branch Manager
Hays Travel
Friendly and very helpful was Jade and…
Friendly and very helpful was Jade and nothing was to much trouble for her ,top marks all round, great service from Hays
2026年6月27日
Hays Travel - Sittingbourne からの回答
We're so glad to hear you received such excellent service and that our team was helpful. Thank you for sharing your positive experience!
Kind Regards
Chris Keenan
Branch Manager
Hays Travel
Hays Travel - Sittingbourne からの回答
We're so pleased to hear our team provided helpful service. Thank you for your kind words.
Kind Regards
Chris Keenan
Branch Manager
Hays Travel
Hays Travel at Sittingbourne.
The young lady we saw, Claire, was very patient and helpful. Hays Travel at Sittingbourne have always been friendly and helpful and would definitely use them again.
2026年6月23日
Hays Travel - Sittingbourne からの回答
We're so pleased to hear our team provided such patient and helpful service. Thank you for your kind words and loyalty!
Kind Regards
Chris Keenan
Branch Manager
Hays Travel
As always Chris found the hotel and…
As always Chris found the hotel and flight times that suited us and made another great holiday booking for us
2026年6月21日
Hays Travel - Sittingbourne からの回答
We are so happy I could assist with your holiday plans. Thank you for your kind words!
Kind Regards
Chris Keenan
Branch Manager
lovely friendly staff
lovely friendly staff! great customer service and would highly recommend to my family and friends.
2026年6月20日
Hays Travel - Sittingbourne からの回答
We are so pleased our staff provided you with such a positive experience. Thank you for your kind words.
Kind Regards
Chris Keenan
Branch Manager
Very helpful and friendly
Very helpful and friendly - helped us to get exactly what we wanted
2026年6月16日
Hays Travel - Sittingbourne からの回答
Good afternoon Susan,
We're so glad we could help you find exactly what you wanted! Thank you for your kind words.
Kind Regards
Chris Keenan
Branch Manager
Efficient member of staff.
Claire was very helpful and polite. We told her when and where we wanted to go and she got it all sorted with no problems.
2026年6月15日
Hays Travel - Sittingbourne からの回答
Good afternoon Linda Hills,
We're so pleased our team was helpful and polite. Thank you for your kind words about our service!
Kind Regards
Chris Keenan
Branch Manager
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