Professional, friendly approach , offered assistance in my request to book a holiday . The previous week Janette had advised me to pick a few trips I would like and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Always used Hays Travel, they are the best. Nothing was too much trouble for them. Searching many flights to get us the right one to accommodate 7 family members. Excellent service and all done with a... もっと見る
企業が回答しました
The service and the welcome I receive is just absolutely wonderful from any member of your staff they’re all very pleasant knowledgeable and I have known them for many years and I book all my holidays... もっと見る
企業が回答しました
I book practically all my holidays through Hays. I find them very helpful and have even priced matched holidays for me. My 1st point of call in the branch is Ann-Marie (Skelnersdale) whether in pe... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
23 The Concourse shopping centre, WN8 6LE, Skelmersdale, 英国
- 01695 720117
4.9
優良
620件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very patience with us as not good with…
Very patience with us as not good with technology very helpful
2026年8月21日
Hays Travel - Skelmersdale からの回答
Aubrey,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be patient and helpful, especially with technology. We always strive to provide excellent support.
Kind Regards
Hays Travel Skelmersdale
The staff are friendly and helpful
The staff are friendly and helpful. Booking process explained and just a nice atmosphere in the shop at skelmersdale.
2026年8月23日
Hays Travel - Skelmersdale からの回答
Mrs Major,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff friendly and helpful. We always strive to create a pleasant atmosphere for our customers.
Kind Regards
Hays Travel Skelmersdale
Professional
Professional, friendly approach , offered assistance in my request to book a holiday .
The previous week Janette had advised me to pick a few trips I would like and she would help me find availability.
Kelsey , explained Jeanette was not it but she could assist .
Excellent service , as out of 10 holidays only 1 met my needs .
Kelsey was patient , encouraging as the "list ' was getting smaller but Selsey was able to find a holiday to suit my needs .
2026年8月22日
Hays Travel - Skelmersdale からの回答
Michelle Andrews,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent service and found the perfect holiday for you. We look forward to assisting you with your future travel plans.
Kind Regards
Hays Travel Skelmersdale
very helpful
Kelsey was very helpful and helped us book our get away for next year, very friendly*****
2026年8月20日
Hays Travel - Skelmersdale からの回答
M. Page,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very helpful and friendly in assisting you with your booking. We hope you have a fantastic getaway next year!
Kind Regards
Hays Travel Skelmersdale
Hays Travel - Skelmersdale からの回答
Mr RTGardner ,
Thank you for your 5-star review! We are so pleased to hear that you found our service quick and efficient, and our staff pleasant. Your feedback is greatly appreciated.
Kind Regards
Hays Travel Skelmersdale
Hays Travel - Skelmersdale からの回答
Peter Fairhurst,
Thank you for your 5-star review! We are so pleased to hear that we could assist you with your specific holiday requirements.
Kind Regards
Hays Travel Skelmersdale
Hays Travel - Skelmersdale からの回答
Miss Sharon Mangan,
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently receive excellent service from us. Your feedback is greatly appreciated.
Kind Regards
Hays Travel Hastings
Always used Hays Travel
Always used Hays Travel, they are the best. Nothing was too much trouble for them. Searching many flights to get us the right one to accommodate 7 family members. Excellent service and all done with a smile. Highly recommend 👌
2026年8月12日
Hays Travel - Skelmersdale からの回答
Hi Elaine, thank-you for your very kind words! I will be sure to pass this on to Kelsey.
Hope to see you in store again soon!
100%customer service
100%customer service, never anything less,nothing is too much trouble for Janette, if you want to book a holiday be assured you are in safe hands
2026年8月8日
Hays Travel - Skelmersdale からの回答
Dave Butler,
Thank you for your fantastic 5-star review! We are so pleased to hear that you received excellent service and felt confident in our team.
Kind Regards
Hays Travel Skelmersdale
The service and the welcome I receive…
The service and the welcome I receive is just absolutely wonderful from any member of your staff they’re all very pleasant knowledgeable and I have known them for many years and I book all my holidays in Hays office Skelmersdale every year once or sometimes twice a year. They all give you the best service and explain and double check all the information on your booking and answer any questions you might have. The service I get I highly recommend it to friends and family. As a company you have the best very knowledgeable staff
2026年8月8日
Hays Travel - Skelmersdale からの回答
Pauline,
Thank you so much for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and that we could assist with your holiday plans. We truly appreciate your kind words.
Kind Regards
Hays Travel Skelmersdale
Great customer service
Great customer service. Friendly and professional staff. Good vibe in the store. The customer service adviser at your concourse office in skelmersdale, had excellent knowledge making the booking process so easy.
2026年8月7日
Hays Travel - Skelmersdale からの回答
Thank-you for your very kind words:)
My travel agent was so helpful and went…
My travel agent was so helpful and went out of her way to find us the right holiday.
Would definitely book with her again.
2026年8月4日
Hays Travel - Skelmersdale からの回答
Paula,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so helpful and went above and beyond to find the perfect holiday for you. We truly appreciate your kind words and look forward to assisting you again.
Kind Regards
Hays Travel Skelmersdale
Just going into Hays Travel in the…
Just going into Hays Travel in the Concourse Skelmersdale puts you in the Holiday Mood...
First Class Staff , always happy and helpful , tell them what you want, and they do thier upmost to get you the Holiday you want at a great price
Wouldnt book a Holiday anywhere else.. Thanks Millie, Amy ,Sarah and the rest of the Staff .
See You Soon
Denni
2026年7月29日
Hays Travel - Skelmersdale からの回答
Thank-you for your very kind words Den, we love to help you:)
Hays Travel - Skelmersdale からの回答
Thank-you for your kind words:)
Lovely sales advisor made finding our…
Lovely sales advisor made finding our holiday so easy!
2026年7月15日
Hays Travel - Skelmersdale からの回答
Thank-you very much for your kind words:)
Eceptional service as always from Millie
2026年7月22日
Hays Travel - Skelmersdale からの回答
ronald smith,
Thank you for taking the time to share your feedback. We are so pleased to hear that you consistently receive exceptional service from our team.
Kind Regards
Hays Travel Skelmersdale
Hays Travel - Skelmersdale からの回答
Anne,
Thank you for your 5-star review! We are so pleased to hear that our team looked after you so well.
Kind Regards
Hays Travel Skelmersdale
Ann Marie was amazing very professional…
Ann Marie was amazing very professional customer service was superb
2026年7月15日
Hays Travel - Skelmersdale からの回答
Debra Jean,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience and that our service was superb.
Kind Regards
Hays Travel Skelmersdale
Brilliant to use always helpful…
I book practically all my holidays through Hays. I find them very helpful and have even priced matched holidays for me. My 1st point of call in the branch is Ann-Marie (Skelnersdale) whether in person or by message she is always there to help me. I have messaged at some early and late times over a holiday that I might've seen. She has always answered me and nothing is a problem.
Booking is no problem once you have decided where and what you want then everything else is straight forward.
2026年7月14日
Hays Travel - Skelmersdale からの回答
Mrs Jackie Kayll,
Thank you for your wonderful feedback! We truly appreciate your loyalty and look forward to assisting you with many more holidays.
Kind Regards
Hays Travel Skelmersdale
Outstanding
Jeanette Made sure we got all of our requests going through every company getting the best deal
2026年7月21日
Hays Travel - Skelmersdale からの回答
Thank-you very much for your kind words. It is a pleasure to help:)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。