The help given by the staff. No matter what sort of day they have had they seem to have an infinite amount of patience ! The only thing we are not happy with is that they they have closed their St... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sinead was fantastic and got me the holiday i wanted so I'm very happy. Will be booking another one with you for later next year too
企業が回答しました
Helpful & professional. Maria gave me information which enabled us to decide on the best hotel at the right price so our 16 year old granddaughter will have lots to do if she wishes & some places for... もっと見る
企業が回答しました
Your team member Sinead was most helpful, courteous and very knowledgable. She answered all my questions and came back to me promptly. She is an asset to Hays and I can recommend her highly. Your Man... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
14 The Maltings, AL1 3HL, St Albans, 英国
- 01727236928
4.8
優良
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Sinead was very welcoming
Sinead was very welcoming. Was able to deal with all our requirements easily. Exlpained the process. Would use again.
2024年4月24日
Hays Travel - St Albans からの回答
Dear Jane,
Thank you for taking the time to leave us a positive review.
Kind regards,
Sinead
Both the staff were very supportive and…
Both the staff were very supportive and understood all our requirements which were always changing!! We will definitely continue to use them in the future. Ric
2024年4月19日
Hays Travel - St Albans からの回答
Good Afternoon Ric,
Thank you for taking the time to leave us a kind review. We really appreciate your feedback.
Sinead & Maria
Hays Travel - St Albans からの回答
Dear Erika,
Thank you for leaving us a 4* star review. We really appreciate your feedback.
Kind regards,
Mark
Great service
Great service, couldn't ask for better. Sinead sorted our booking for our upcoming cruise.
Sinead is a lovely calm young lady,
And makes one relaxed with her gently manner. Hays Travel agency in St Alban's is the only place my husband and I will book a holiday with. Thank you Pauline and Philip.
2024年4月15日
Hays Travel - St Albans からの回答
Dear Pauline,
Thank you very much for your lovely review and for returning to the St Albans branch to book your holidays. It is always our pleasure to arrange your cruises for you and we looking forward to welcoming yourself and your husband again in the future.
All the best,
Sinead
Wanted a few days away in Tenerife and…
Wanted a few days away in Tenerife and Sinead took our booking in a great friendly and professional manner while dealing with store difficulties. The staff in St Alban's are always great.
2024年4月10日
Hays Travel - St Albans からの回答
Thank you for returning to us and it is always our pleasure to book your holidays. Many thanks Sinead
Maria very helpful suggesting locations…
Maria very helpful suggesting locations in Spain and looking up all details of flights and board options.
2024年4月11日
Hays Travel - St Albans からの回答
Thank you for leaving us a review and I am glad I could help and find you a lovely holiday to look forward to. Best wishes, Maria
Hays Travel - St Albans からの回答
Thank you for taking the time to review my service, it was a pleasure to help you book your next holiday. Kind regards, Sinead
Very professional & helpful experience
Very attentive & helpful. Handled the questions that were asked professionally and politely.
Very good experience,
2024年3月28日
Very smooth late booking
Listened carefully to our requirements and made it very easy to book a "last minute" holiday. Provided helpful extra details.
2024年3月16日
Hays Travel - St Albans からの回答
Hello Eamonn,
Thank you for your kind review.
Best regards,
Maria
So helpful
So helpful, nothing was too much trouble. Also very informative about the location
2024年3月7日
Hays Travel - St Albans からの回答
Hello, Thank you for your kind review.
Best wishes,
Maria
most helpfull and professional
2024年2月25日
Hays Travel - St Albans からの回答
Good Afternoon Daniel,
Thank you for your feedback and 5* review.
Kind regards,
Maria
Hays Travel - St Albans からの回答
Hello
Thank you for your kind review.
Best regards
Hays Travel St Albans
Your team member Sinead was most…
Your team member Sinead was most helpful, courteous and very knowledgable. She answered all my questions and came back to me promptly. She is an asset to Hays and I can recommend her highly.
Your Manager Maria was also extremely helpful and very knowledgeable with regard to other holiday options. You have a great team in St Albans.
2024年2月22日
Hays Travel - St Albans からの回答
Hello,
Thank you for taking the time to leave such a lovely review. Myself and Maria greatly appreciate your kind feedback. It was our pleasure to arrange your holiday for you.
Best wishes,
Sinead
Great customer service
Assistant was very knowledgeable and patient. She gave us lots of options and helped us decide on the best package available.
2024年2月18日
Hays Travel - St Albans からの回答
Hi Gail, thanks so much for taking the time to write. We really appreciate the feedback, and are so glad we were able to help!
Amazing
All way welcome you with a smile
Casha the lady I see is helpful I won’t go anywhere else
2024年2月17日
Hays Travel - St Albans からの回答
Hi Susan, thanks so much for taking the time to write! It's always a pleasure to help with your holidays, and that's definitely what we're here for! Best wishes, Kasia
Very professional, brilliant service!
Maria was super helpful. The language barrier did not stop her providing a superb service. Brilliant job! Thank you for all your help with booking my holiday.
2024年2月10日
So helpful and really tailored to us
2024年2月4日
Hays Travel - St Albans からの回答
Hi Kirsty, thanks so much for taking the time to write. We're so glad we were able to help put together your Italian adventure, and wish you both a fabulous trip! Best wishes from all at St Albans Hays Travel
Amazingly quick service
Amazingly quick service, very friendly and helpful staff
Tried to find the best deal with all our needs
2024年1月30日
Hays Travel - St Albans からの回答
Thank you for taking the time to leave us a kind review! It was a pleasure to arrange your Maldives trip for you.
Kind regards,
Maria
I was treated very well and was…
I was treated very well and was copletely happy
with my experiece at Hayes Travel St Albans
2024年1月23日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。