Excellent customer service. Nikola couldn't have been more helpful. Finding brochures and travel companies who provided the tour I was looking for. Very patient and conscienscious wanting to accommoda... もっと見る
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As usual Natalie Ball was excellent, we gave her an overview of what we wanted and she put the rest in place with her usual knowledge and enthusiasm. This kind of service makes us return time and agai... もっと見る
We went in to book last minute holiday spoke to an absolute amazing lady who helped us so much . Very friendly and polite and gave us lots of option I will need assistance at airport and she to... もっと見る
It was just such a pleasant Nothing was too much trouble and Stacey went above and beyond to accommodate our needs Everything was clearly explained and when it was necessary to call the next day Mi... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Affinity Staffordshire, Pit Lane, Talke pits, ST7 1XD, Talke, 英国
- 01782692722
4.9
優良
2239件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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steven who did booking was brilliant
steven who did booking was brilliant
we came back to pay and he didn't allow us line up and wait, finnish what he was doing with a client and came to us.
great service 👍
2026年6月30日
Hays Travel - Stoke Talke からの回答
Thank you for your wonderful review! We're so pleased to hear that Georgia provided such excellent service and made your experience a positive one. We appreciate your kind words.
Kind Regards
Michelle
From start to finish I felt listened to…
From start to finish I felt listened to and all my needs met. Felt very supported.
2026年6月28日
Hays Travel - Stoke Talke からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you felt listened to and fully supported throughout your experience with us.
Kind Regards
Michelle
Absolutely fantastic team Stacy Buxton…
Absolutely fantastic team Stacy Buxton look after us very well and we’re so happy with the holiday to Jamaica
2026年6月30日
Hays Travel - Stoke Talke からの回答
Thank you for your fantastic feedback! We are so pleased to hear that Stacy looked after you so well and that you were happy with your holiday.
Kind Regards
Michelle
TALKE branch
Package holiday booked over the phone via the Talke branch. Steven was helpful & efficient in completing the transaction.
2026年6月28日
Hays Travel - Stoke Talke からの回答
Thank you for taking the time to share your positive experience. We are delighted to hear that Steve was helpful and efficient in assisting you with your booking. We hope you have a wonderful holiday!
Kind Regards
Michelle
Our 1st cruise
We only went in the shop to ask questions and we were so happy with the answers we booked our holiday there and then!! Steven gave honest answers and provided in depth information!!
2026年6月28日
Hays Travel - Stoke Talke からの回答
Thank you so much for your wonderful feedback! We are so pleased that Steve was able to provide such helpful and detailed information, leading to you booking your holiday with us. We hope you have an amazing trip!
Kind Regards
Michelle
She was very efficient in what she did…
She was very efficient in what she did and told us everything we needed to know
2026年6月28日
Hays Travel - Stoke Talke からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you found our service efficient and informative.
Kind Regards
Michelle
Golden Wedding Celebration trip to Canada
Customer Service second to none. Georgia looked after us perfectly we told her what we had in mind and she talked us through the various options and dealt with the booking for us. Giving us time to make a decision.
Would highly recommend her, we are looking forward to our holiday.
2026年6月27日
Hays Travel - Stoke Talke からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that Georgia provided such excellent customer service and made your booking experience so enjoyable. We truly appreciate your kind words and hope you have a fantastic holiday!
Kind Regards
Michelle
We arrived where wished to go and we…
We arrived where wished to go and we were shown a satalite image of the area which confirmed our booking.
2026年6月26日
Hays Travel - Stoke Talke からの回答
We are so pleased to hear that we were able to confirm your booking with a satellite image of the area. Thank you for your lovely feedback!
Kind Regards
Michelle
Perfect holiday found
After initial visit Hayes rep went above and beyond to accomodate all our family needs for holiday to Lara Beach. After multiple phone calls she was able to get us perfect holiday at substantial reduction. Rep's name, Stacey Williams
2026年6月25日
Hays Travel - Stoke Talke からの回答
Thank you for your wonderful feedback! We are so pleased to hear that we were able to accommodate your family's needs and secure such a great deal for your holiday. We hope you have a fantastic time in Lara Beach!
Kind Regards
Michelle
Seen quickly by friendly, helpful staff
We were seen quickly and dealt with well. Searching all options for our requirements. It was all done quickly with further help offered if we required it. Michelle was friendly and spent the time and made the effort without question to get alternative flights to suit a young child travelling, instead of late night flights, she helped us to complete our medical declarations for the insurance, nothing was too much trouble!
2026年6月19日
Hays Travel - Stoke Talke からの回答
We are so pleased to hear you had such a positive experience with us! It's wonderful to know that I went above and beyond to find the perfect options for your family. We appreciate your kind words.
Kind Regards
Michelle
Very helpful
Steven the advisor was very helpful, and answered any questions or worries I had. First class service, will definitely use Hays travel again. Looking forward to the holiday I've booked.
2026年6月25日
Hays Travel - Stoke Talke からの回答
Thank you so much for your fantastic review! We are delighted to hear that Steve was so helpful and provided you with first-class service. We hope you have a wonderful holiday!
Kind Regards
Michelle
The assistant was absolutely brilliant…
The assistant was absolutely brilliant was patient gave us good advice found the ideal holiday and sorted out travel assistance which made one of our party that hadn't had it before. It made him feel more confident and reassured about the holiday. We couldn't thank her enough
2026年6月16日
Hays Travel - Stoke Talke からの回答
Thank you so much for your wonderful 5-star review! We are absolutely delighted to hear that Nikola was so brilliant in helping you find the ideal holiday and providing excellent travel assistance. Making your party member feel more confident and reassured is exactly what we aim for. We truly appreciate your kind words!
Kind Regards
Michelle
This is the second time I’ve booked…
This is the second time I’ve booked with Hays Travel. I dealt with Natalie this time round and she is simply amazing. Cannot do enough for you. She is a gem! Xxx
2026年6月24日
Hays Travel - Stoke Talke からの回答
We are so happy to hear about your wonderful experience with us again! We truly appreciate your kind words and positive feedback.
Kind Regards
Michelle
A very helpful rep who went above and…
A very helpful rep who went above and beyond to help
2026年6月20日
Hays Travel - Stoke Talke からの回答
Thank you so much for your wonderful review! We are so pleased to hear that Nikola went above and beyond to help you.
Kind Regards
Michelle
Hays Travel - Stoke Talke からの回答
Thankyou for your lovely review :) im glad we managed to get you a brilliant deal. Stacey x
All the staff at Hays travel in talke…
All the staff at Hays travel in talke are so friendly, really helpful and always try their best to find what you want from a holiday and look to get you good deals as well, I've booked my last 3 holidays with them and will book more in the future
2026年6月20日
Hays Travel - Stoke Talke からの回答
Thank you for your wonderful feedback! We are so pleased to hear that Nikola consistently provides friendly and helpful service, always striving to find the perfect holiday and the best deals for you. We truly appreciate your continued loyalty and look forward to helping you book many more memorable trips in the future!
Kind Regards
Michelle
Hays Travel - Stoke Talke からの回答
Thank you for your wonderful review! We are so pleased to hear that you found our service efficient, helpful, and that the booking process was straightforward.
Kind Regards
Michelle
Stacy the manager was so helpful…
Stacy the manager was so helpful friendly but professional I would definitely use Them again
2026年6月21日
Hays Travel - Stoke Talke からの回答
Thank you so much for your wonderful feedback! We are so pleased to hear that Stacy was helpful and professional. We truly appreciate your kind words.
Kind Regards
Michelle
Professional and friendly
A very helpful and knowledgeable member of your team who tuned in to exactly the type of holiday we were looking for. She asked all the right questions and from there via your third party agent, booked everything without any fuss. A very simple process and causing us no stress whatsoever, leaving us to just look forward to the trip.
2026年6月7日
Hays Travel - Stoke Talke からの回答
Thank you for your wonderful feedback! We are so pleased to hear that Lia was able to understand your holiday preferences and make the booking process simple and stress-free for you. We hope you have a fantastic trip!
Kind Regards
Michelle
Hays Travel - Stoke Talke からの回答
Thank you for your wonderful review! We are so pleased to hear that Nikola provided excellent and friendly service. We truly appreciate your feedback.
Kind Regards
Michelle
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