Excellent customer service, Tracy informed & advised us to which areas /decks/cabins were best to book on the cruise. Very polite. Would definitely recommend Hays travel when booking.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Visited to book family holiday as always excellent stress free service all staff at the stourbridge branch always go above and beyond to sort everything. Thanks Gemma for booking our holiday.
企業が回答しました
We always use Hays Travel Stourbridge and find them really welcoming and nothing is too much trouble. Tracy is perfection and always amazes us with her attention to detail, she takes the time to m... もっと見る
企業が回答しました
Hays travel consultant Tracy is absolutely brilliant when it comes to her professional expertise she nows exactly what we are looking for and makes our booking easy Stourbridge branch staff all make... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
25 Ryemarket, DY8 1HJ, Stourbridge, 英国
- 01384933326
4.9
優良
946件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff member listened to my…
Staff member listened to my requirements to ensure I booked the perfect holiday.
2026年7月19日
Hays Travel - Stourbridge からの回答
Thank you for your kind review
Excellent customer service
Excellent customer service, Tracy informed & advised us to which areas /decks/cabins were best to book on the cruise.
Very polite.
Would definitely recommend Hays travel when booking.
2026年7月26日
Hays Travel - Stourbridge からの回答
Thank you for your review about the service you received in store from Tracy
Fantastic customer service .
2026年7月23日
Hays Travel - Stourbridge からの回答
Thank you for the lovely review it was a pleasure to book your holiday
This is the 4th cruise I have booked at…
This is the 4th cruise I have booked at the Stourbridge branch and all the staff I have come into contact with have been very efficient and friendly,very helpful.
2026年7月23日
Hays Travel - Stourbridge からの回答
Thank you for your lovely review. It is always a pleasure to book your Cruises.
Visited to book family holiday as…
Visited to book family holiday as always excellent stress free service all staff at the stourbridge branch always go above and beyond to sort everything. Thanks Gemma for booking our holiday.
2026年7月20日
Hays Travel - Stourbridge からの回答
Thank you for your lovely feedback. It was a pleasure to book your Holiday.
Rob found me and wife a good holiday…
Rob found me and wife a good holiday which he took is time founding it
2026年7月21日
Hays Travel - Stourbridge からの回答
Thank you for the lovely review it was a pleasure to book your Holiday
The young lady was professional.
The young lady was professional and very helpful.Wedid know what we wanted and she helped us make choices within our budget.
2026年7月19日
Hays Travel - Stourbridge からの回答
Thank you for the lovely review it was a pleasure to book your Holiday
Tracy was very informative and helpful
Tracy was very informative and helpful. Came away with 1st ever cruise booking and very happy
2026年7月19日
Hays Travel - Stourbridge からの回答
Thank you for the lovely review it was a pleasure to book your Holiday
Gemma was excellent
Gemma was excellent, she looked hard to find us the perfect holiday. She made us feel at ease and was very helpful.
2026年7月18日
Hays Travel - Stourbridge からの回答
Thank you for the lovely review it was a pleasure to book your Holiday
Lovely helpful staff.
2026年7月17日
Hays Travel - Stourbridge からの回答
Thank you for your kind words, a pleasure to help and thank you for choosing Hays travel
Hays Travel - Stourbridge からの回答
Thank you for the lovely review it was a pleasure to book your Holiday
Happy Days courtesy of Hays!👍
Great staff very helpful and knowledgeable. No wonder you win awards. Everything explained during booking. Very friendly honest staff.
2026年7月14日
Hays Travel - Stourbridge からの回答
Thank you for the lovely review it was a pleasure to book your Holiday
Gemma dealt with our holiday with great…
Gemma dealt with our holiday with great efficiency and matched what discount we had already been offered by Jet2
2026年7月6日
Hays Travel - Stourbridge からの回答
Thank you for taking the time to leave such a wonderful review! We are so pleased to hear that your holiday booking was handled with great efficiency and that we could match your discount.
A most helpful experience in booking our cruise at your Stourbridge branch would recommend your services in the future
A wonderful experience in booking our cruise very friendly staff and very informative would definitely recommend the Stourbridge branch for future bookings
2026年7月1日
Hays Travel - Stourbridge からの回答
Thank you for your kind words! It was a pleasure to book your cruise!
Ripped off.
2026年1月13日
Hays travel consultant Tracy is…
Hays travel consultant Tracy is absolutely brilliant when it comes to her professional expertise she nows exactly what we are looking for and makes our booking easy
Stourbridge branch staff all make you feel so welcome
2026年6月28日
Hays Travel - Stourbridge からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that Tracy provided such good service and made your booking easy. We appreciate your kind words about our staff.
Kind Regards
Hays Travel Birkenhead Grange
First Class Service
Booked two holidays on this visit. Lady who booked me was patient and very interested in meeting my requirements
2026年7月2日
Hays Travel - Stourbridge からの回答
Thank you for your kind review
Hays Travel - Stourbridge からの回答
Thank you for your review. It is always a pleasure to book your Holidays.
Great girl who booked our holiday
Great girl who booked our holiday , she booked every thing for us . We have never traveled with out our partners before so she was a great help . We just cannot wait to go .
2026年6月21日
Hays Travel - Stourbridge からの回答
Thank you for your kind words and a pleasure to help
Very happy with the service I received.
Very happy with the service I received.
Friendly and helpful service
2026年6月28日
Hays Travel - Stourbridge からの回答
Thank you for you kind words, it was a pleasure to help
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