We prefer to book in person & this was our 1st time visiting Hays travel to book our next holiday to Paris. Ellie from the Sutton Coldfield branch was great listening to what we were after. Offering a... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Went into Hays with a cruise we’d seen on P&O the girl who served wax really helpful and knowledgeable re the ship the decks and the best priced cabin to choose plus she also gave us a discount for ha... もっと見る
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We were needing flights to Australia as due to the war in the Middle East the ones we had booked independently were no longer operating. The assistant looked at options as close to our original dates... もっと見る
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We were so pleased that we popped into Hays. As we had very specific requests we really struggled at all other travel agents. At Hays,every single requirement matched the holiday that we booked.... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
57a Lower Parade, B72 1XX, Sutton Coldfield, 英国
- 01213147071
4.9
優良
555件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We met Wilson to book our holiday he…
We met Wilson to book our holiday he was very helpful cheerful and pleasant it seemed a very happy shop…explained everything to us
2026年1月31日
Hays Travel - Sutton Coldfield からの回答
Thank you for taking the time to leave us a review and for such positive feedback about my colleague Wilson. Kind Regards, Ryan. Branch Manager
As usual the whole team make hays a…
As usual the whole team make hays a lovely place to visit, special praise too Ellie who’s is now a very competent and pleasant member of staff, thanks James and ges 👍
2026年1月30日
Hays Travel - Sutton Coldfield からの回答
Hi James, thanks so much for taking the time to leave us such a lovely review! We're happy to help and we're glad Ellie was so helpful :)
Hays Travel - Sutton Coldfield からの回答
Thank you for taking the time to leave us a review and for such positive feedback about Amelia. Kind Regards, Ryan. Branch Manager
Harry was very nice young man and he…
Harry was very nice young man and he found just what we wanted
2026年1月19日
Hays Travel - Sutton Coldfield からの回答
Thank you for taking the time to leave us a review and for such positive feedback about Harry. Kind Regards, Ryan. Branch Manager
I was very pleased with the service and…
I was very pleased with the service and the patience and understanding towards my elderly mother. My mother has dealt with HAYS travel for several years now, and has always been happy with them.
2026年1月17日
Hays Travel - Sutton Coldfield からの回答
We're so glad to hear about the positive experiences your mother has had with us over the years. Thank you for acknowledging our team's patience and understanding :)
Very friendly helpful staff
Very friendly helpful staff who always help us to get the best deal on our chosen holiday. Our travel advisor Amelie was very friendly, professional and very helpful.
2026年1月24日
Hays Travel - Sutton Coldfield からの回答
Thanks for taking the time to leave us a review and for such positive feedback about Amelia. Kind Regards, Ryan. Branch Manager
You was quick to sort my needs
2026年1月11日
Hays Travel - Sutton Coldfield からの回答
We are happy to hear that we were able to quickly assist you with your needs. We appreciate your feedback and your time :)
Brilliant service
Brilliant service. Very knowledgeable at sorting assisted travel for my wheelchair user wife.
2026年1月18日
Hays Travel - Sutton Coldfield からの回答
Thank you for taking the time to leave us a review and for such positive feedback about my colleague Wilson. Kind Regards, Ryan. Branch Manager
Miranda was very helpful and friendly
Miranda was very helpful and friendly, not pushy at all. We booked a cruise and stay. I’d book with Hays again. Nice atmosphere in the Sutton Coldfield store
2026年1月18日
Hays Travel - Sutton Coldfield からの回答
Thanks for taking the time to leave us a review and for such positive feedback about the branch. Thanks again for booking with us. Kind Regards, Ryan. Branch Manager
Ellie had good listening skills and was…
Ellie had good listening skills and was thorough by checking details.
2026年1月16日
Hays Travel - Sutton Coldfield からの回答
Thanks for taking the time to leave us a review and for such positive feedback about my colleague Ellie. Kind Regards, Ryan. Branch Manager
Hays travel is amazing
Amelia was amazing she asked us all the right questions she was very patient with us and didnt give up until she got us an amazing holiday.Highly recommend Hays travel and a big thankyou to Amelia for all her help
2026年1月17日
Hays Travel - Sutton Coldfield からの回答
Thank you for such positive feedback about my colleague Amelia, it's really great to hear. Thanks again for booking with us. Kind Regards, Ryan. Branch Manager
Very professional customer service
Very professional customer service, especially Harry, who gave us good advice and guided us to make right choice of holiday!
2026年1月17日
Hays Travel - Sutton Coldfield からの回答
Thank you for taking the time to leave us a review and for such positive feedback about my colleague Harry. Thank you again for booking with us. Kind Regards, Ryan. Branch Manager
Happy customer
Amelia was very polite and very explained everything and got me just what I needed . Very friendly
2026年1月6日
Hays Travel - Sutton Coldfield からの回答
We appreciate you taking the time to leave us such a lovely review! Thanks again for booking and we're so glad to have been able to help :) Amelia
Lovely lady efficient and helpful
Lovely lady very helpful and tended to my booking quickly and efficiently. The only thing that I was a bit puzzled about was you not having a card reader for payment, didn't feel comfortable about that, but checked with my bank later to confirm. Would be happier if I could pay the balance with a building society cheque, but still! not her fault.
2026年1月10日
Hays Travel - Sutton Coldfield からの回答
We appreciate your kind words about the service you received. Thank you for taking the time to share your thoughts regarding payment options as well. We hope you enjoy your holiday!
Great service and helpful to find the…
Great service and helpful to find the right holiday
2026年1月11日
Hays Travel - Sutton Coldfield からの回答
Thank you for taking the time to leave us a review and for such positive feedback about Amelia. Kind Regards, Ryan. Branch Manager
Very Competitive and Friendly Service
Very happy with the professional service provided by Ryan at Sutton Coldfield Hays. I did not expect to be offered such a well priced holiday, so quickly and in exactly the resort I wanted.
2026年1月7日
Hays Travel - Sutton Coldfield からの回答
Thank you for taking the time to leave me a review, and for leaving such positive feedback about myself. Thanks again for booking with us! Kind regards, Ryan - Branch Manager
Hays Travel - Sutton Coldfield からの回答
Thank you for taking the time to leave us a review and for such positive feedback about my colleague Harry. Thanks again for booking with us. Kind Regards, Ryan. Branch Manager
Friendly and professional
Friendly, know what they are doing, so easy to book our cruise. Very happy with the service. 3rd time we've used them and will continue to use them.
2026年1月4日
Hays Travel - Sutton Coldfield からの回答
Thank you for taking the time to leave us a review and for such positive feedback about myself, and thanks again for continuing to book with us. Kind Regards, Ryan. Branch Manager
Hays Travel - Sutton Coldfield からの回答
Hi Joan, thank you so much for your fantastic review! It was a pleasure to book your holiday.
I hope you and your family had a brilliant Christmas!
Kind regards,
Harry
Wow!
Wow, from start to finish.
Always responded to my messages, got me the best deal. All booked within the hour.
2025年12月18日
Hays Travel - Sutton Coldfield からの回答
We're happy to hear that you had such a positive experience! Thank you for letting us know, and we hope you enjoy your holiday :)
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