Lauren at Teesside park branch was so patient. I had to book my holiday for only 8 days notice. There was hardly anything my specifications left so she looked in 4 different countries then the resorts... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The lady who dealt with our enquiry was very polite, respectful and very knowledgeable. Chantel was very helpful going above and beyond to ensure that we got the cruise we wanted. Chantel is a massive... もっと見る
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We book our holidays through Julie every year.. She's goes above and beyond to make sure we get a great experience booking our holiday and what we want out of a holiday.. she also explained the tr... もっと見る
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Our experience was amazing!! Michelle was the one sorting our holidays out and she was the best! She was so insightful and such a lovely, chatty and patient person as we were there for at least 3/4 ho... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 8c Teeside Retail Park, TS17 7BW, Teesside, 英国
- 01642988757
5.0
優良
3136件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic customer experience advice on family…
Visited Hays for advice on family holiday. Welcomed on arrival by Courtney who was amazing in finding the perfect holiday type and completing our booking within 20 minutes. I was really impressed with Courtney’s customer service and extensive knowledge. Looking forward to our holiday. Thank you Courtney
2026年6月28日
Hays Travel - Teesside Park からの回答
Jean linacre ,
Thank you for taking the time to leave such a wonderful review. We are so pleased to hear about your positive experience and that we could help you find the perfect holiday. We hope you have a fantastic trip!
Kind Regards
Hays Travel
Jodie was excellent as always we've…
Jodie was excellent as always we've been going to jodie for over 20 years and she always goes above and beyond
2026年7月1日
Hays Travel - Teesside Park からの回答
Thank you so very much for your kind words & for booking with us, We really do appreciate it - Hays Travel Teesside
As soon as we walked in the shop the…
As soon as we walked in the shop the girl Courtney welcomed us and remembered booking our holiday last year. She even remembered what our preferences were with the type of holiday. Really nice and efficient visit to this shop 👍
2026年6月29日
Hays Travel - Teesside Park からの回答
Ian,
Thank you so much for your wonderful feedback! We are so pleased to hear that your visit was so positive and that you had such a great experience with us. We appreciate your kind words.
Kind Regards
Hays Travel
I went in to the Teeside park branch…
I went in to the Teeside park branch and was greeted by a lovley young girl who couldn’t do enough her name was Elanor I walked away booking a lovley holiday .
2026年6月23日
Hays Travel - Teesside Park からの回答
Thank you so very much for your kind words & for booking with us, We really do appreciate it - Hays Travel Teesside
Amazing service as always from…
Amazing service as always from Chantelle Hughes she goes above and beyond to make our holiday perfect. Thanks again
2026年6月23日
Hays Travel - Teesside Park からの回答
Thank you so very much for your kind words & for booking with us, We really do appreciate it - Hays Travel Teesside
I needed a voucher and was able to…
I needed a voucher and was able to purchase one easily but I had a lovely chat with Ellie a member of staff at the same time. She remembered we had had a holiday to Canada booked so asked how it went. Lovely customer service
2026年6月30日
Hays Travel - Teesside Park からの回答
Thank you so very much for your kind words & for booking with us, We really do appreciate it - Hays Travel Teesside
The young girl Ava was outstanding she…
The young girl Ava was outstanding she was so patient with us & nothing was too much trouble for her after a extremely long time she finally got us a holiday which suited our needs five stars for the young girl
2026年6月28日
Hays Travel - Teesside Park からの回答
Glynis langstaff,
We are so happy to hear we made your holiday booking experience a positive one. We appreciate your kind words and are always here to help!
Kind Regards
Hays Travel
Julie went out of her way to find us a…
Julie went out of her way to find us a great deal for the holiday we were looking for , went back to Teesside park as we booked last year with you and thoroughly enjoyed it
2026年6月27日
Hays Travel - Teesside Park からの回答
Alan Beresford,
We are so pleased to hear we found a great deal for your holiday and that you thoroughly enjoyed your previous booking with us. We appreciate your kind words!
Kind Regards
Hays Travel
Tracy started the process
Tracy started the process, answering my questions promptly, via email .
Then had really helpful, knowledgeable staff finalise our booking and requirements in store.
2026年6月28日
Hays Travel - Teesside Park からの回答
Barry Jeffrey,
Thank you for your kind words! We are so pleased that our team was able to assist you efficiently both online and in-store, ensuring a smooth booking process for your requirements.
Kind Regards
Hays Travel
Staff member was lovely
The member of staff Sarah was lovely, went over to her and she had the friendliest and nicest vibe about her. She was quick and throughout she explained things and double checked everything was right
2026年6月28日
Hays Travel - Teesside Park からの回答
Customer,
We are so pleased to hear that you had such a positive experience with a member of our team. We always strive to provide excellent service and ensure everything is just right for our customers.
Kind Regards
Hays Travel
Friendly
Friendly, open staff , helpful to us as we are inexperienced travellers.
Tried to get us the best deal, lovely
2026年6月16日
Hays Travel - Teesside Park からの回答
Charlotte ,
Thank you for your kind words! I'm so pleased we could help you find a great deal and make your travel planning easier.
Kind Regards
Hays Travel
Gran Canaries
We arrived in the shop undecided as to where we wanted to go. After much researching we eventually confirmed the destination
No pressure was put on us at any time to get to there.
2026年6月27日
Hays Travel - Teesside Park からの回答
Rabster,
We're so glad we could help you find the perfect destination without any pressure. Thank you for sharing your positive experience with us!
Kind Regards
Libby and Team
Hays Travel - Teesside Park からの回答
Mark,
We truly appreciate your kind words! We are delighted you had a positive experience.
Kind Regards
Libby and Team
We were greeted with a smile and…
We were greeted with a smile and remembered from booking previous holidays from the holiday shop agent. We wouldn't go anywhere else due to the service we always get. First class service.
2026年6月26日
Hays Travel - Teesside Park からの回答
Mr Bowes,
We are so pleased to hear you always receive first-class service from our team. Thank you for your continued loyalty!
Kind Regards
Libby and team
Friendly and Thorouh
2026年6月19日
Hays Travel - Teesside Park からの回答
Thanks for booking with us again David and we hope you have a great time :-)
Connor was very obliging
Connor was very obliging, explained everything i needed to know and booked me a 2 week cruise with marella
2026年6月26日
Hays Travel - Teesside Park からの回答
Thank you so much for your lovely comments for Connor & booking your well deserved holiday with us - Hays Travel Teesside
Hays Travel - Teesside Park からの回答
Thank you so very much for your kind words & for booking with us, We really do appreciate it - Hays Travel Teesside
We always book with Hays staff pleasant…
We always book with Hays staff pleasant and helpful some even remember us very professional
2026年6月25日
Hays Travel - Teesside Park からの回答
Thank you very much for your kind words & for booking your well deserved holiday with us - Hays Travel Teesside
Hays Travel - Teesside Park からの回答
Thank you for taking the time to leave a positive review & for booking your well deserved holiday with us - Hays Travel Teesside
Jodie was great went above and beyond…
Jodie was great went above and beyond to accommodate us, very happy customer
2026年6月25日
Hays Travel - Teesside Park からの回答
Thank you so much for your kind review & for booking with us - Hays Travel Teesside
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