Had fully paid to go to Thailand back in April. Due to the war in Dubai they had to cancel my holiday as airline wouldn't fly through Dubai. Was surprised and delighted to receive my full refund withi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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My experience was so good, Oonagh was the girls name and she done everything for me to perfection made my dream holiday perfect and was so pleasant so thankyou so much.
企業が回答しました
Callum was amazing he was professional and listened to each detail and went above and beyond with the options he sent over. The booking process was quick but thorough. He booked my dream holiday, a ho... もっと見る
企業が回答しました
Excellent, from I entered the premises till I was finished with booking my short city break. Although as I explained to the agent looking after me, same couldn't be said about @Easyjetholidays. Staf... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit UG 24, Belfast Victoria Square, BT1 4QG, Belfast, 英国
- 02892290226
4.9
優良
473件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful and patient
Oonagh was very helpful and patient in finding me what I wanted from my trip. Nothing was too much bother.
Great customer service.
2026年6月7日
Hays Travel - Victoria Square からの回答
Thank you so much for your lovely feedback Karen :) I was delighted to get your trip booked - Oonagh
Jessica has been so helpful organising…
Jessica has been so helpful organising our holiday, especially with us changing from self catering to all inclusive, making bookings under 2 names and 2 cards etc. really quick communication
2026年6月2日
Hays Travel - Victoria Square からの回答
Thank you for your lovely feedback for Jessica! We hope you enjoy your holiday :) Callum
Oonagh was very efficient and…
Oonagh was very efficient and knowledgeable.Very nice attitude and easy to talk to.I would certainly return to Hays.
2026年6月9日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback for Oonagh, we hope you have an amazing Holiday :) Callum
Japan triple centre - Callum
Callum was amazing he was professional and listened to each detail and went above and beyond with the options he sent over. The booking process was quick but thorough. He booked my dream holiday, a holiday which is at the very top of my bucket list, JAPAN! Thank you so much Callum, this booking will always have a special place in my heart x
2026年5月29日
Hays Travel - Victoria Square からの回答
Thank you for the amazing review! it was a pleasure to book your holiday! I hope you enjoy your dream holiday and I can't wait to hear all about it :) Callum
Great service
Great service. I saw a holiday deal advertised in shop window, and the travel agent Emily provided all the details when I enquired. Really good deal, great service.
2026年6月5日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback for Emily, We hope you enjoy your holiday :) Callum
Excellent Customer Service
Very friendly and accommodating staff, quick and easy process finding the holiday we were looking for, excellent service overall 5/5.
2026年6月2日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback, We hope you enjoy your holiday :) Callum
Service was excellent
Service was excellent, very informative very straightforward nothing was to much very knowledgeable
2026年5月14日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
The service was good and the girl…
The service was good and the girl sorted out a great holiday for us
2026年5月20日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback for Emily, We hope you have a wonderful holiday :) Callum
Very friendly customer service and…
Very friendly customer service and great product knowledge,
2026年4月22日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
Danielle made the process very easy
Danielle made the process very easy. One issue came up after we booked and it was sorted out quickly.
2026年4月18日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback for Danielle, We hope you have a wonderful holiday :) Callum
Emily
Emily went over and above to find me a holiday at very late minute, a very pleasant girl ...much appreciated
2026年4月17日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback for Emily, We hope you have a wonderful holiday :) Callum
I was able to book a desired holiday at…
I was able to book a desired holiday at a date and price which suited me.
2026年4月7日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
Great experience!
We had such a lovely agent (Jessica? Who had just returned from mat leave) and she was the absolute sweetest, she was so kind and really enthusiastic about helping me and my girlfriend book our first holiday away together 💖 really easy experience and we got a great deal, 10/10 would book again!
2026年4月3日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback for Jessica, We hope you have a wonderful holiday :) Callum
Fantastic service from staff in…
Fantastic service from staff in Victoria Square branch, Very knowledgable and found me the perfect holiday
2026年4月8日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
Emily was great
Emily was amazing at finding us a holiday and found exactly what we wanted with no issue!
2026年3月27日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback for Emily, We hope you have a wonderful holiday :) Callum
Staff seemed unenthusiastic although…
Staff seemed unenthusiastic although service I received was ok
Still waiting for a receipt
2026年3月26日
Hays Travel - Victoria Square からの回答
Thank you for your feedback - We have reached out v email to address your concerns :)
Very helpful Oonagh
We met a very pleasant & helpful young lady. Oonagh.
She was informative without being in the least bit pushy.
Thank you Oonagh.
2026年3月18日
Hays Travel - Victoria Square からの回答
Thank you so much for your review! It was lovely meeting both of you and I am so glad I could help - Oonagh
Danielle was excellent and tried her…
Danielle was excellent and tried her best to get me the best deal for my family.
2026年3月11日
Hays Travel - Victoria Square からの回答
Thank you so much for your review Coleen -Danielle
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