Had fully paid to go to Thailand back in April. Due to the war in Dubai they had to cancel my holiday as airline wouldn't fly through Dubai. Was surprised and delighted to receive my full refund withi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Callum was amazing he was professional and listened to each detail and went above and beyond with the options he sent over. The booking process was quick but thorough. He booked my dream holiday, a ho... もっと見る
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Excellent, from I entered the premises till I was finished with booking my short city break. Although as I explained to the agent looking after me, same couldn't be said about @Easyjetholidays. Staf... もっと見る
Haven't been on our holiday as yet but I would hope the service I received while booking will reflect in holiday. Friendly staff member Sarah in Victoria Square Sat with me 10 mins before closing and... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit UG 24, Belfast Victoria Square, BT1 4QG, Belfast, 英国
- 02892290226
4.9
優良
475件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
From start to finish Onnagh and…
From start to finish Onnagh and Danielle were brilliant guided me throw everything on booking my holiday and anything I needed they were more than helpful to accommodate thanks girls really appreciate all yous done for me
2025年8月24日
Hays Travel - Victoria Square からの回答
Hi James, thank you so much for leaving us both a lovely review, we really appreciate it! So glad we both could help, if you need anything else let us know - Danielle & Oonagh
Great customer service
Oonagh was very helpful and efficient. Holiday booked with no hassles.
2025年8月23日
Hays Travel - Victoria Square からの回答
Thank you so much for taking time to leave us a review. I am delighted to have got your amazing trip booked! - Oonagh
Really good and told me a lot about…
Really good and told me a lot about were i was going cause always wanted to go till Canada
2025年8月23日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback :) Callum
Booking was made so easy...
Booking was made so easy and Katie was very helpful and informative of what is included in the trip.
I also love that the payment could be made online instead of over the phone as I found this less stressful!
2025年8月20日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback :) Callum
It just worked
It just worked, and Oonagh was very patient, as I had a number of specific requirements.
2025年8月15日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback :) Callum
I worked with a Travel agent called
I worked with a Travel agent called, Danielle, she was very long and informative when it came to booking my Japan flight.
2025年8月15日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback :) Callum
The young girl who dealt with my…
The young girl who dealt with my transaction was friendly, helpful and genuine and help me to decide to book the holiday there and then.
2025年8月12日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback :) Callum
Danielle was very helpful and got me…
Danielle was very helpful and got me the holiday i wanted
2025年8月7日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback :) Callum
hays staff so friendly & efficient
hays staff so friendly & efficient, Katie (Victoria square). sent me several quotes deals until one suited me. callus was so friendly & efficient whilst getting did the actual booking
2025年8月8日
Hays Travel - Victoria Square からの回答
Thank you for the lovely feedback :) Callum
Hays Travel - Victoria Square からの回答
Thank you for the review Deborah! :)
Danielle was very helpful and…
Danielle was very helpful and knowledgeable. If she didn’t know the answer she called a colleague who did. Nothing was too much trouble.
2025年7月20日
Hays Travel - Victoria Square からの回答
Hi Margaret, Thank you so much for the review. I'm glad I could help and that we as a team were able to answer your questions, that is what we are here for :) Let me know if you need anything else - Danielle
Hays Travel - Victoria Square からの回答
Hi Theresa, thank you so much for the review, it is much appreciated - Katie
Aimee was great to work with
Aimee was great to work with. She was very helpful and got answers to our questions in a timely manner. We’ve booked several trips with Hays and are very satisfied with the destinations they offer, the itineraries and the value for money.
2025年7月18日
Hays Travel - Victoria Square からの回答
Thank you so much for your review John, I am so glad Aimee was able to help get you sorted and get your holiday booked :) - Danielle
Hays Travel - Victoria Square からの回答
Thank you so much for the review Natasha, I am so glad I could help - Katie
Good service from a reputable company-…
Good service from a reputable company- as Trust as a traveller is exceptionally important!:-)
Communicate well and advertise well also.
2025年7月10日
Hays Travel - Victoria Square からの回答
Thank you for leaving a review Sarah :) It is really appreciated - Oonagh
Hays Travel - Victoria Square からの回答
Hi Beth, thank you so much for the review :) I'm so glad I could help you get your holiday booked - Danielle
Hays Travel - Victoria Square からの回答
Thank you so much for the review Patrick, it was lovely to see you again :) -Danielle
Sharon give me a five star service the…
Sharon give me a five star service the minute I walked through the door. From her friendly smile 😊 to leaving no stone unturned to meet all my requests for what I needed to make this dream trip come true. I greatly appreciate your kindness and compassion. A true professional. Thank you Sharon. See you again in the Hays Travel Abbeycentre 😁🖖🏾
2025年6月24日
Hays Travel - Victoria Square からの回答
Hi Charmaine, Sorry I missed you on Tuesday! I'm so glad to hear you had a fabulous experience with Sharon and I'm glad we were able to get you your trip rebooked :) It is always lovely to have you in! Have a brilliant time - Danielle
Daneille was great. Friendly and helpful.
Daneille was great. Answered all our questions. As our booking was made on a Sunday she followed up with our information by phone.
2025年6月23日
Hays Travel - Victoria Square からの回答
Thank you so much for your review Joanne, It was lovely meeting you and Mark - Danielle
Very helpful in sorting my booking
2025年6月21日
Hays Travel - Victoria Square からの回答
Thank you so much Gillian :) I'm glad I could help - Katie
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