Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Friendly and helpful staff. Also had a very good helpful experience with your telephone operator, named Rebecca on a Leeds telephone number, who liaised with me over several days. Thanks for all... もっと見る
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The whole transaction was a pleasant experience,the rep Isla was attentive ,listened to our requirements,made a couple of useful suggestions and made it easy. The cost was exactly he same as online bu... もっと見る
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Very happy with the whole experience. Chloe was extremely helpful and pleasant. We got exactly what we wanted, and her knowledge was a great help too. Would definitely book with her again 😁
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, 英国
- 01138275451
4.9
優良
2129件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Hays Travel - White Rose からの回答
Thank you for your lovely feedback! :)
Keeley from the White Rose office…
Keeley from the White Rose office looked after us, always the professional, sorted a new holiday and paid for our next holiday
2026年7月20日
Hays Travel - White Rose からの回答
Julie Collinson,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such professional and helpful service in arranging your new holiday.
Kind Regards
Hays Travel Hastings
The staff at the White Rose Shopping…
The staff at the White Rose Shopping Centre are brilliant. I trust them every time to find me my perfect holiday. Never been disappointed and I have 5 holidays booked with them this year.
2026年7月19日
Hays Travel - White Rose からの回答
Thank you for your lovely feedback! - Kealie
Chole was excellent very welcoming and…
Chole was excellent very welcoming and knowledgeable. She was able to answer all our queries and was extremely helpful. All the thing we have come to expect from Hayes Travel
2026年7月19日
Hays Travel - White Rose からの回答
Thank you for your lovely feedback! So glad we managed to find you your perfect cruise! - Chloe :)
Exceptional service from the team in…
Exceptional service from the team in the white rose shopping centre 10/10
2026年7月16日
Hays Travel - White Rose からの回答
Thank you so much for your wonderful review! We are thrilled to hear you received exceptional service from our team at the White Rose. We hope to see you again soon!
Knowledgeable assistance
Kealie provided professional, friendly assistance in finding us the best cruise deal. We’ve booked with her before, and once again she didn’t let us down.
Excellent service, and we’d happily recommend her to anyone looking to book a holiday.
2026年7月15日
Hays Travel - White Rose からの回答
Bronwyn Gregory,
Thank you so much for your wonderful review! We are delighted to hear that you consistently receive excellent service and that we could help you find the perfect cruise deal. We truly appreciate your kind words and recommendation.
Kind Regards
Hays Travel Hastings
Hays Travel - White Rose からの回答
Dee,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service to be both informative and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Very Helpful and smiling Staff.
2026年7月14日
Hays Travel - White Rose からの回答
Thank you for your lovely review David! Glad we managed to get your holiday sorted - Chloe :)
Wonderful friendly informative…
Wonderful friendly informative assistant ella is very helpfully.
2026年7月13日
Hays Travel - White Rose からの回答
April,
Thank you for your wonderful feedback! We are so pleased to hear that our assistant was so helpful and informative. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Rhodes
Chloe at white rose shopping yesterday she sort out for us for booking Rhodes in 2027 she brills
2026年7月12日
Hays Travel - White Rose からの回答
Mrs husband,
We're so happy to hear about your excellent experience with our team member! We appreciate you sharing your positive feedback.
Kind Regards
Hays Travel Hastings
Brilliant service
Hays travel in the whiterose are always helpful and very friendly staff. Ella who we go to every time is always very helpful nothing is too much trouble and she always has a smile 😃 on her face. We feel she goes above and beyond to help us. Sorting everything from booking insurance right through to printing our luggage lables. Highly recommend
2026年7月12日
Hays Travel - White Rose からの回答
Customer Cherrell ,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such a positive experience with our team. We truly appreciate your kind words and look forward to assisting you with future bookings.
Kind Regards
Hays Travel Hastings
Absolutely superb service from Alyssia…
Absolutely superb service from Alyssia at the white rose branch, highly recommended, we were in literally 10 mins and booked will defo use again 👍
2026年7月12日
Hays Travel - White Rose からの回答
It was a pleasure booking this holiday for you, i hope you have a wonderful time !! :) - Alyssia
Excellent friendly and knowledgeable…
Excellent friendly and knowledgeable service once again! Ella and Michelle were great in satisfying any concerns we had. Would definitely recommend Hays Travel and we will not hesitate in booking our next holiday with them.
2026年7月1日
Hays Travel - White Rose からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team provided excellent service and addressed all your concerns. We look forward to helping you with your next holiday!
Fantastic booking experience
We booked 2 holidays with Jess at The White Rose branch. She was absolutely fantastic finding us the best offers and flight times and refusing to give up until she had put together the package that we wanted.
2026年7月9日
Hays Travel - White Rose からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and that we were able to find you the perfect holiday package. We appreciate your kind words.
Very happy staff and atmosphere
Very happy staff and atmosphere, happy to go thru every aspect of the holiday and tweaking it to suit myself perfectly and reassuring myself with any concerns or worries I have as a single traveller, this is the 4th overseas holiday this year all thru Hays, I wouldn't use anyone else
2026年7月8日
Hays Travel - White Rose からの回答
Thank you for your lovely feedback! - Charlee :)
Got kids names wrong and gave them…
Got kids names wrong and gave them double barrel first names.
Had to get them amended when getting boarding cards.
2026年6月13日
Hays Travel - White Rose からの回答
Stephen Shire,
We appreciate you sharing your experience. We understand how frustrating it must have been to have incorrect names on your booking and the inconvenience this caused with your boarding cards. We are reviewing our processes to prevent such errors.
Kind Regards
Hays Travel
We were welcomed by Chloe who gave us…
We were welcomed by Chloe who gave us great advice whilst we chose our holiday.
2026年7月5日
Hays Travel - White Rose からの回答
Chris Wren,
Thank you for your wonderful feedback! We are so pleased to hear that you received great advice while choosing your holiday.
Kind Regards
Hays Travel Birkenhead Grange
Friendly and helpful staff
2026年7月4日
Hays Travel - White Rose からの回答
Dale,
Thank you for your kind review! We are so pleased to hear that our team provided you with friendly and helpful service.
Kind Regards
Hays Travel Birkenhead Grange
Ella made the process so easy helpful…
Ella made the process so easy helpful and professional easy to talk to
2026年7月2日
Hays Travel - White Rose からの回答
Mr Gary Chadwick,
Thank you for your wonderful review! We are so pleased to hear that you found the process easy and professional. We appreciate your kind words.
Kind Regards
Hays Travel Birkenhead Grange
Great experience booked a Xmas break
Great experience booked a Xmas break
Such a lovely lady
2026年6月25日
Hays Travel - White Rose からの回答
Mrs Ruby Armitage,
Thank you so much for your wonderful feedback! We are so pleased to hear that you had a great experience booking your Christmas break with us.
Kind Regards
Hays Travel
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