Racheal was excellent in helping me choose the right holiday for me! She was very knowledgeable and nothing was too much trouble and made the whole process simple. Excellent. Would have no problem... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hays always gives a warm welcome and provides a very patient and excellent service. Raechel could not have been more helpful, finding us exactly what we were looking for. Hays is usually our first por... もっと見る
企業が回答しました
We have booked previous holidays with Hays and would always return now. We have chosen a big holiday for 2028 and Cat sent all relevant details and then sorted it all on our return to the shop so we a... もっと見る
企業が回答しました
Following the death of my wife in January and the need to cancel our planned holiday in September, Cat at your Yate office was so kind and helpful it encouraged me to book a holiday through you for 20... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
6 East Walk, BS37 4AS, Yate, 英国
- 01454534036
4.9
優良
984件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Yate からの回答
We appreciate you sharing your experience. We are happy we could assist in finding you a wonderful cruise. Hope you have a lovely time.
Hays Travel
Jo
Excellent service
2026年1月21日
Hays Travel - Yate からの回答
Thanks for your great comments, it was a pleasure to book your holiday.
Kate
Jo our travel agent spent time looking…
Jo our travel agent spent time looking at different hotels and deals until we were happy with a package that worked for us.
We couldn’t fault her patience with us as we made our decision!
We cannot wait for our honeymoon.
2026年1月14日
Hayes a great place to book a holiday
We havent been into Hayes in Yate for a few years we thought the staff were Very welcoming , helpful and easy to talk to the whole experience was dealt with professionally and we felt comfortable in sorting out our holiday 😀
2026年1月17日
Hays Travel - Yate からの回答
Martyn, thank you so much for your review. Have a lovely holiday in Malta! Kateryna
Made to feel welcome from the moment we…
Made to feel welcome from the moment we arrived. Big thankyou to Jo who looked after us so well. Another holiday booked through Hays. Highly recommended.
2026年1月16日
Hays Travel - Yate からの回答
Thank you for your kind comments, it was a pleasure to book your cruise for you, and I hope that I can book your future holidays for you.
Thanks
Jo
Hays Travel - Yate からの回答
Thank you, hope you have a lovely time.
Excellent service
Excellent service
Greeted on arrival
Listened to my needs and answered all my questions
Lots on information given both verbally and visually
Rebecca gave me first class service
Would definitely recommend her and your company to family and friends
2026年1月15日
Hays Travel - Yate からの回答
Thank you for your great comments!
I hope you have a lovely holiday, Rebecca
Surprise get away
Kateryna and Sophie were very helpful to me as I tried to sort out a surprise get away for my husband.
Our communication was through emails, phone calls and in person which was all clear and accurate.
The holiday was sorted out within two days and I would happily use Hays travel for future trips.
2026年1月14日
Hays Travel - Yate からの回答
Penny, thank you very much for your nice review. Have a wonderful time with your husband! Kateryna
Staff in the shop was very…
Staff in the shop was very friendly,Rebecca was very helpful and friendly
2026年1月14日
Hays Travel - Yate からの回答
Thank you for your great comments!
Rebecca
Highly recommend
Highly recommend
Exceptional, personal service
They are friendly and helpful and nothing is ever too much trouble
I would never book my holiday with anyone else
2026年1月7日
Hays Travel - Yate からの回答
Thank you for your lovely comments, it was a pleasure to book your holiday.
Kind regards
Cat
Hays
The agent was very helpful and knowledgeable. There was no pressure and the premises were quiet and relaxed.
2026年1月11日
Hays Travel - Yate からの回答
Thank you for the lovely comments & 5* review it was my pleasure. Catalina
Agent Jo very knowledgeable and…
Agent Jo very knowledgeable and friendly . Always use hays for cruise shopping . Definitely recommend
2026年1月12日
Hays Travel - Yate からの回答
Thank you for your kind comments, it was a pleasure to book your cruise for you again, and I hope that I can book your future holidays/cruises for you.
Kind regards
Jo
Professional and friendly advisor
Friendly advisor. Very knowledgeable and able to answer all questions we had on our Holiday. Felt much more reassured than using the Holiday Company's direct web site.
2026年1月10日
Hays Travel - Yate からの回答
Thank you for your lovely comments, it was a pleasure to book your cruise for your anniversary, I hope that I can be of further help for your future holidays.
Kind regards
Jo
Another great booking experience with…
Another great booking experience with Emily! I wouldn’t book anywhere else! I definitely came out with a smile!
2026年1月4日
Hays Travel - Yate からの回答
Thank you! A pleasure as always! Emily :)
Great service
Our initial scope was quite broad and Isabelle did a great job of hearing our preferences and using them to eliminate the many options to get to a much more manageable number. She gave us the confidence that she understood the brief, and was decisive which quickly identified the perfect option.
2026年1月10日
Hays Travel - Yate からの回答
Thank you for your review, it was a pleasure to book your holiday - Belle
Hays Travel - Yate からの回答
Thank you for the 5* review we hope you have a great time.
I use this branch for booking my…
I use this branch for booking my holidays and have got to know the staff, as they have me, so is always a joyful experience
2026年1月7日
Hays Travel - Yate からの回答
Thank you for your lovely comments, it was a pleasure to see you as always, Cat :)
Busy and very friendly store couldn’t…
Busy and very friendly store couldn’t do enough to make sure I got the holiday I wanted
2026年1月6日
Hays Travel - Yate からの回答
Thank you for your great comments xx
Maria
Maria, at the Yate shop is always honest, helpful and has great experience at places I have looked and gone to with her help. Ann Brodin
2025年12月30日
Hays Travel - Yate からの回答
Thank you for your positive feedback always my pleasure in assisting in your travel plans.
Good efficient service
Good efficient service with friendly approach to their customers. This makes you feel you want to return to their shop.
2026年1月3日
Hays Travel - Yate からの回答
Thank you for the 5* review i hope you have a fabulous time and always lovely to see you both. Cat
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。