Very last minute booking. Helped by Abi. Booked Wednesday afternoon and left Thursday morning for airport. Only 1 hotel available at our required destination and not our usual hotel. Turns out to be a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff were very polite, friendly, attentive and helpful. They did there utmost best to find our idea package which came in exactly on budget. Its was a shame we couldn't have the breakfast option... もっと見る
企業が回答しました
The representative listened to what I wanted, asked questions to clarify points and made suggestions without being pushy. She also explained exactly what we were booking and why there was an extra l... もっと見る
企業が回答しました
We booked our holiday with the lovely Reana. She was very professional and had a lovely personality. The booking experience went very smoothly. We were pleased we chose Hays.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
8 Middle Street, BA20 1LZ, Yeovil, 英国
- 01935577295
4.9
優良
940件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Booked Holiday with Hays
The knowledge and friendly, polite presentation of the staff member Anna.
2025年9月26日
Hays Travel - Yeovil Middle St からの回答
Thank you so much for taking the time to write your review and for your lovely comments it was a pleasure booking your trip! :-) - Anna
Hays Travel - Yeovil Middle St からの回答
Thank you for your lovely feedback! - Laura :)
everything was very good ,from the…
everything was very good ,from the moment we entered until we left,The agents who helped us both who were very helpful and our flight and details was dealt with very quickly.So very happy customers
Thank you
2025年9月23日
Hays Travel - Yeovil Middle St からの回答
Thank you Micheal, thank you for your lovely feedback, pleased to get this booked for you! - Laura :)
Hays Travel - Yeovil Middle St からの回答
Thank you taking the time to write your review and for your lovely comments :-) - Anna
Efficient and enjoyable booking process.Abby was extremely efficient and…
Abby was extremely efficient and helpful with our requests.
We were able to complete our river cruise booking and receive a quote for an ocean cruise in the lovely Hays relaxing environment
2025年9月21日
Hays Travel - Yeovil Middle St からの回答
Thank you so much for taking the time to write your review and for your lovely comments. It was a pleasure to book your cruise for you! - Abi :)
Honest British Traveller
Very welcoming staff who took the time to run through all the options for our mini taster cruise. I learned very quickly that there were a whole host of options to take into consideration when booking it but the lady I dealt with was very patient and explained things perfectly…end result is we’re off on our first taster 2 day cruise. Will absolutely use again.
2025年9月21日
Hays Travel - Yeovil Middle St からの回答
Thank you so much for this really lovely review - very much appreciated, & very pleased you have this great taster cruise to look forward to! Pam
Hays Travel - Yeovil Middle St からの回答
Thank you so much for sending in such a lovely review! Pleased we were able to get all of you booked on this new cruise, am sure you'll all have the best time! Pam
Hays Travel - Yeovil Middle St からの回答
Thank you so much Mary-Rachael
Laura was very good
Laura was very good. Brilliant customer care, and a very pleasant personality. She couldn’t do enough for us. Hotel and travel arrangements all booked at the same time.
2025年9月12日
Hays Travel - Yeovil Middle St からの回答
Thank you so much for your lovely feedback - Laura :)
Polite
Polite. Informative. Helpful. Answered every question. Did everything I asked. Thank you Hays.
2025年9月13日
Hays Travel - Yeovil Middle St からの回答
Thank you so much for your fabulous review Digby.
Brilliant
The lady that arranged our holiday was exceptionally personable, knowledgeable and helpful
2025年9月14日
Hays Travel - Yeovil Middle St からの回答
Thank you so much! Was a pleasure to book your holiday for you :) - Laura
Have used Hays in Yeovil for years to…
Have used Hays in Yeovil for years to book holidays as they are extremely helpful, friendly and always do their best to help. Special mention to Anna who has been amazing.
2025年9月13日
Hays Travel - Yeovil Middle St からの回答
Thank you so much for coming to us at Hays for your holidays over the years I'll miss booking your holidays! We all wish you the best in your next chapter moving to Benidorm thank you for your lovely review :-) - Anna and everyone at Team Yeovil
Great service as always!
Hays Travel offer an excellent service and they always give me help and guidance with my holidays. Thank you all at Hays especially Pam .
2025年9月5日
Hays Travel - Yeovil Middle St からの回答
Thank you for sending in this very kind review - always a pleasure to look after you and find the holidays you're looking for! Pam
Sarah listen to our requirements kept us informed. She was very helpful and friendly. She did not rush us in making decisions.
Sarah listenl to our requirements
2025年9月2日
Hays Travel - Yeovil Middle St からの回答
Thank you so much for the lovely feedback :) Sarah
Brilliant service
Your advisor Rachael was very helpful, I’m not the best at picking a holiday but she made a choice for me and when I researched the hotel that she suggested it had 4/5 rating so went in the following day and booked it for 7 of us so looking forward to it now.
2025年9月8日
Hays Travel - Yeovil Middle St からの回答
Thank you so much Sarah for your lovely review, Was an absolute pleasure to book your upcoming family holiday-Rachael
Pam was FANTASTIC
Pam the lady who helped us was fantastic. Going above and beyond what we expected. Thank you
2025年9月7日
Hays Travel - Yeovil Middle St からの回答
Many thanks for your very kind review, and pleased we were able to get this lovely holiday all booked for you! Pam
Natalie looked after us (a group of 6)…
Natalie from the Yeovil team looked after us (a group of 6) in organising a cruise . At all times she was full of information, very courteous and showed so much patience. It took many attempts for all of us to be satisfied with cruise company, destinations, airlines, airports and the various packages on offer.
Never once did she do anything other than ally all of our fears on things.
I am going to make it my mission to use Natalie and Hays for any future bookings we make.
She is a real credit to the company.
Thankyou and avert big well done.
2025年9月7日
Hays Travel - Yeovil Middle St からの回答
Good morning
Thank you so much for the fantastic review, Natalie is an absolute star, and we look forward to seeing you in branch again soon.
Kind regards
Team Yeovil
Hays Travel - Yeovil Middle St からの回答
Thank you so much for taking the time to write your review and for your lovely comments :-) - Anna
We had a very good experience once more…
We had a very good experience once more with Hays. All the staff at Yeovil are very helpful and friendly. On this occasion, Pam dealt very well with our holiday similarly to Natalie the last time we booked through Hays at Yeovil.
We will continue to use Hays with confidence.
2025年8月28日
Hays Travel - Yeovil Middle St からの回答
Thank you for sending in this lovely review - very kind & much appreciated! Pam
Hays Travel - Yeovil Middle St からの回答
Thank you so much for taking the time to write your review and for your lovely comments :-) - Anna
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