The agents and services were great. I was inconvenienced by having a flat tire, having to schedule for AAA to come and change the spare, drive to Discount Tire to repair the tire in Austin downtown t... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Real simple improvement. When an airline bumps a passenger to a later flight, allow the reservation to be adjusted so the Hertz Gold board still works. You currently adjust for late flights, kudo... もっと見る
After arriving to the airport at roughly 1 AM, went to Hertz contact list pick up and see my name have been flagged to see the counter. It appeared that there were hardly any cars left, but instead of... もっと見る
We do not rent vehicles often, but this airport, this process was seamless. The only note I would make is on the email to the renter stating the Hertz garage is located just past the right side of t... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
3819 Presidential Blvd, 78719, Austin, Texas, 米国
- (737) 825-0506
Your Car Rental Deals, News & Offers
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ease of pick up of car
ease of pick up of car, ease of return. the toll road feature paid in advance.
Five start service and vehicle
We do not rent vehicles often, but this airport, this process was seamless. The only note I would make is on the email to the renter stating the Hertz garage is located just past the right side of the Hertz counter inside.
Staff was friendly, prompt, and professional.
Austin car rental.
Picking up the rental car was super easy. The vehicle worked great. No performance issues. The only issue was inside the car. The driver's seat had a huge stain on it that should not have been there. I looked at other vehicles but they all had similar interior issues. Not a big deal but it should be addressed for Hertz's rental fleet.
Easy peasy!
Everything was smooth and easy
Everything was smooth and easy. We were a little disappointed with the choices of vehicles.
Overall great experience except when…
Overall great experience except when trying to contact customer support to get a PlatePass after I picked up the car :(
seamless experience = recommended = 👍🏼
a seamless exoreicen when renting with Hertz; highly recommended
Easy pick up and drop off.Transparent…
Easy pick up and drop off.Transparent pricing. Friendly and helpful employees.
UPGRADED!!
After arriving to the airport at roughly 1 AM, went to Hertz contact list pick up and see my name have been flagged to see the counter. It appeared that there were hardly any cars left, but instead of turning me away when I booked a manager’s special, they upgraded me to a premium level SUV. Extremely happy with the car no issues at all on pick up or drop off.
Everything was great and quick
Car type I reserved wasn’t available
Seamless Process
We arrived very late to the airport but the customer service was very nice and the entire experience was seamless.
All the staff members were friendly
All the staff members were friendly, helpful, and professional. Everything went smoothly and effortlessly.
Great clean car with everything ready…
Great clean car with everything ready upon our arrival. Thank you!
Seamless- easy
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







