I was a little early arriving but my car was ready and they offered me a complimentary upgrade. The upgrade was fine but it was too large a vehicle for my situation and I asked for a sedan. They immed... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent customer service and car selections. The booth is also very convenient for Gold Members. Every agent greets you with a smile and is very professional. They resolve any concerns in an efficie... もっと見る
I RENTED A SUV WITH SOME DAMAGE AND WAS DOCUMENTED BEFORE I TOOK IT OUT LOT AND NOW THEY ARE TRYING TO MAKE ME RESPONSABLE!! I TOLD THE GUY AT OFFICE AND HE SAID IS ALL DOCUMENTED!! SO???????
Sixt is out performing Hertz in quality cars and pricing and flexibility. What is the point of being a Gold Member if I cannot make minor changes to my reservation, like pick-up time, without impacti... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
4100 Donald Douglas Dr, 90808, Long Beach, California, 米国
- (562) 420-2444
Your Car Rental Deals, News & Offers
3.9
ほぼ満足
14件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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East pickup at LGB!
I was a little early arriving but my car was ready and they offered me a complimentary upgrade. The upgrade was fine but it was too large a vehicle for my situation and I asked for a sedan. They immediately changed my reservation for a car that fit my needs. The gentleman at the Gold Booth at LGB was very helpful, but I didn’t catch his name.
2026年9月1日
You always pay more at the end of your…
You always pay more at the end of your rental than what is advertised!
2026年8月31日
I RENTED A SUV WITH SOME DAMAGE AND WAS…
I RENTED A SUV WITH SOME DAMAGE AND WAS DOCUMENTED BEFORE I TOOK IT OUT LOT AND NOW THEY ARE TRYING TO MAKE ME RESPONSABLE!! I TOLD THE GUY AT OFFICE AND HE SAID IS ALL DOCUMENTED!! SO???????
2026年8月31日
Although the facility to rent the cars…
Although the facility to rent the cars at the Long Beach Airport is inconveniently small and crowded
the staff is excellent
2026年8月28日
Excellent Customer Service
Excellent customer service and car selections. The booth is also very convenient for Gold Members. Every agent greets you with a smile and is very professional. They resolve any concerns in an efficient manner. I appreciate Chris, Quita, Angel and all of the other staff members that work so hard to provide excellence.
2026年8月25日
Great experience
Everything was perfect. Pickup is smooth as is drop off. We had an upgrade which we both really appreciated and the car was in great condition.
2026年8月24日
Sixt is out performing Hertz in quality…
Sixt is out performing Hertz in quality cars and pricing and flexibility. What is the point of being a Gold Member if I cannot make minor changes to my reservation, like pick-up time, without impacting my price paid and having to start a new reservation. Why do your cars have basic or standard features versus additional or common upgraded features?
2026年7月5日
Polite and helpful people
Polite and helpful people, easy pick up and drop off. Great overall experience
2026年7月3日
It is hard to get in touch with Hertz…
It is hard to get in touch with Hertz customer support
2026年6月27日
Their are friendly and helpful
Their are friendly and helpful. I will continue to use Hertz on my next visit. Thank you for the kind service.
2026年6月29日
The staff was very friendly
The staff was very friendly, professional and efficient. I do wish there were a better variety of cars to choose from.
2026年6月25日
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