No me gustó que … yo estaba un poco distraída y no leí justamente lo de la gasolina vi el tanque a mitad cuando lo recibí, luego para regresarlo decía que debía estar lleno, así que deberían asegurars... もっと見る

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The lady that helped when renting the vehicle was very helpful and friendly. I noticed this not just with myself, but with everyone she helped. The team seemed to have great communication as well in o... もっと見る
Jennifer in the downtown location was absolutely amazing! The service was exceptional and fast. My rental car was perfect. Thank you Hertz!
THE CHECK IN PROCESS WAS 100% BETTER THAN THE FLL AIRPORT LOCATION. VERY NICE AND PERSONABLE AND KNOWLEDGEABLE. THE ONLY REASON FOR NOT DOING 5 STARS WAS WE WERENT INFORMED OF THE TOLL PASS CHARGES. E... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
229 Se 2nd St, 33131, Miami, Florida, 米国
- (786) 425-2515
Your Car Rental Deals, News & Offers
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jennifer in the downtown location was…
Jennifer in the downtown location was absolutely amazing! The service was exceptional and fast. My rental car was perfect. Thank you Hertz!
No me gustó que … yo estaba un poco…
No me gustó que … yo estaba un poco distraída y no leí justamente lo de la gasolina vi el tanque a mitad cuando lo recibí, luego para regresarlo decía que debía estar lleno, así que deberían asegurarse que lo entregan también lleno. Porque con migo no lo hicieron ,
Quick, Efficient Service
They provided easy, convenient service following a cruise. My vehicle was ready upon arrival, and I was able to quickly get on with my day.
Great service thanks to…
Great service thanks to Samir,Jennifer,Glenda,Joana,Jonathan great customer service they helped a lot
Jenny and team are great
Best experience!
easy check-in and rental car pick up…
easy check-in and rental car pick up and drop off. great service and locations.
OUTSTANDING!
The lady that helped when renting the vehicle was very helpful and friendly. I noticed this not just with myself, but with everyone she helped. The team seemed to have great communication as well in order to multitask and meet the needs of every customer. When I returned the vehicle same day at a different location, the process was extremely quick and easy. The staff members I dealt with there were also very friendly and helpful. This was my first experience renting through Hertz and I will definitely be back if ever needed.
We had reserved our car through delta…
We had reserved our car through delta app. Upon going to Miami rental they had NO RESERVATION! I had all the info and they could not find threservation. The good news is they supplied a one way car. And the agents were especially the young woman who assisted in carrying the luggage to the car show in us the quick exit.
Good costumer service
Jennifer Joanne and the other young…
Jennifer Joanne and the other young lady are amazing. My experience with Hertz Downtown has always been pleasant
Upon arrival i was given a car with a…
Upon arrival i was given a car with a quarter of a tank of gas. I went to the front desk to correct my receipt. They said they would document it. I returned the vehicle the next day with more gas in it. The location tried to charge me for the full tank of gas.
I had booked a different vehicle online…
I had booked a different vehicle online and i was given a different vehicle which i was forced to pay more because it was a bigger vehicle
The staff at hertz has always given me…
The staff at hertz has always given me 10 star service. I am grateful for them.
The line was so long
The line was so long, the wait time to get a car at Miami Downtown Southeast 2nd Street took over an hour and half. I don’t recommend renting from this location as the office is dated and only 2 clerks were doing work of 4 people.
Great Staff
Samir, Shanice, Jennifer, and Joanna always provide me with great service. They are a big reason I continue to use Hertz even though I have other options.
Good service and great customer service…
Good service and great customer service they are the best
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