Had a few bad experiences there recently with other managers. As a platin M member, I expect a certain level of service and they fell short recently. But this time, JJ was there and she took of everyt... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
MIA is famous for an extreme lack of available vehicles in the Presidents Circle line. I have been there when there was NONE and I have been there when there was 6 but two were locked and another had... もっと見る
Buenos dias. Deseo expresar mi agradecimiento a Hertz por su colaboracion en la solucion de un inconveniente que tuvimos con el automovil que rentamos hace unos dias. Especialmente quiero mencionar... もっと見る
Booking was fairly simple..cost competitive, final statement was accurate..except for the $19 CONVENIENCE Fee for the tolls! Our sum total of actual tolls were $9.00!.. if they can't get you by push... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
3900 Nw 25th St Suite 410, 33142, Miami, Florida, 米国
- (305) 871-0300
Your Car Rental Deals, News & Offers
4.0
ほぼ満足
184件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I did not like that they asked me the…
I did not like that they asked me the same questions I already answered when I rented the car online.
2026年10月19日
MIA Not So Good
MIA is famous for an extreme lack of available vehicles in the Presidents Circle line. I have been there when there was NONE and I have been there when there was 6 but two were locked and another had a yellow note on the window that there were no keys. Most of the time there are many suitable cars on the next line. When I asked for one of them, I was told they were being saved for tomorrow. So they inconvenience their good customers today for one-off customers tomorrow.
2026年10月17日
Very much unfortunate that the car was dirty amd with cigarette smell
Very much unfortunate that the car was smelling of cigarette. Due to a late arrival and rush to get to a personal appointment, we didn’t have time to get a different car. Yes it was my decision, but it’s unacceptable to have a unit on those conditions.
2026年10月16日
Great!!!!!
2026年10月19日
Simple painless transaction. Clean vehicle.
Simple painless transaction. Went straight to my clean vehicle.
2026年10月19日
Great vehicle
Great vehicle, easy pick-up and return. And appreciate the gold status and pricing x
2026年10月19日
Ivan at the pick up location has 0…
Ivan at the pick up location has 0 customer service skills,mad MAD because i checked in previously and asked him a question and proceeded to insist that by me checking in i was taking his job... dude doesnt need to be working in an airport or near one or with people
2026年10月16日
Had a few bad experiences there…
Had a few bad experiences there recently with other managers. As a platin M member, I expect a certain level of service and they fell short recently. But this time, JJ was there and she took of everything to my satisfaction. She’s amazing!
2026年10月19日
I was able to book my car then change…
I was able to book my car then change it with relative ease. I arrived at airport and bypassed counter and directly went and chose my car from a group without any fuss.
2026年10月15日
Good president's club car selection
Good president's club car selection. The car was dirty, though, with fresh bubble gum by the gas pedal and sand over the back seats...so it was hardly or NOT CLEANED.
2026年10月14日
Hertz Gold+
We did not have to wait at the counter to pick up our car this time. We joined Hertz Gold+ and our car was waiting in the parking area. Super easy pick up!
2026年10月8日
Very smooth process for pick up and…
Very smooth process for pick up and return as a gold plus member
2026年10月17日
Love the ease of no contact
Love the ease of no contact! You find your name on the board and pick your car...brilliant!
2026年10月13日
Excellent!
2026年10月13日
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