Staff at SNA were really nice. The receptionists were nice and the person I dealt with when I returned the vehicle was exceptionally nice and helpful. She made sure I had a great experience with Hertz... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
They continue to have issues with checking me in. They asked for my credit card every single time despite the fact that it’s established on the account and the last two times I’ve received a vehicle t... もっと見る
Very helpful staff fixed my vehicle request at the Gold member reception desk. I ordered a Nissan Altima sedan on-line, but when I arrived, a SUV was issued to me. After staff fixed this by providing... もっと見る
vehicle met all of our needs for a family of 7 with a stroller to fit our luggage and stroller. A little cramped for the adult sitting in the middle, but it worked. Wonderful to pick up at one locat... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
18601 Airport W. North, 92707, Santa Ana, California, 米国
- (949) 224-6700
Your Car Rental Deals, News & Offers
4.0
ほぼ満足
40件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The car had a bad body odor smell that…
The car had a bad body odor smell that stuck onto my clothes. I couldn’t get rid of it after trying to wipe down the car. I called my pickup location about 15 times and no one would pick up. I called multiple other locations in the area and they didn’t pick up either. I went back to try to swap out car and they said they were very busy so I would have to wait a very long time. I ultimately dropped off the car early since I couldn’t take it anymore. This made my trip very stressful and ruined some of my plans.
2026年9月4日
They continue to have issues with… reservations, confirmation, correct rental car
They continue to have issues with checking me in. They asked for my credit card every single time despite the fact that it’s established on the account and the last two times I’ve received a vehicle that wasn’t a match to my request. This was after I was confirmed to get the vehicle that I had requested.
2026年9月5日
Fantastic experience all around!
2026年9月5日
Prepaying for gas and fast easy pickup…
Prepaying for gas and fast easy pickup and drop off.
2026年9月4日
Staff at SNA were really nice
Staff at SNA were really nice. The receptionists were nice and the person I dealt with when I returned the vehicle was exceptionally nice and helpful. She made sure I had a great experience with Hertz and showed me the way back to the terminal with clear guidance/instruction.
2026年8月27日
Easy to get car and deal with the…
Easy to get car and deal with the people. Great experience
2026年8月28日
good service
2026年8月31日
Needed more inventory to
Needed more inventory to
Choose from for Gold Members/Presidential Circle at this location.. Very limited .. Overall service was good .. and apologized for not being able to accommodate.
2026年8月30日
Very helpful staff, great vehicle
Very helpful staff fixed my vehicle request at the Gold member reception desk. I ordered a Nissan Altima sedan on-line, but when I arrived, a SUV was issued to me. After staff fixed this by providing what I wanted, the Nissan Altima was brand new! It was a pleasure to drive. Kept it for a week.
2026年8月18日
vehicle met all of our needs for a…
vehicle met all of our needs for a family of 7 with a stroller to fit our luggage and stroller. A little cramped for the adult sitting in the middle, but it worked. Wonderful to pick up at one location and be able to drop off at another.
2026年8月26日
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