The airport pick up counter was closed prior to my flight landing. I was unable to pick up car and had to return the next morning to pick up my vehicle. There were no longer any e-vehicles available... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I thought the car was really nice, but I did not appreciate paying more to rent a hybrid vehicle, and getting to the airport to find out that they did not have a hybrid vehicle. My car was good on gas... もっと見る
Very pleasant and trustworthy experience every time I used your services. Keep up with the good work.
Every single time!!!!! I returned the car 12 hours ago and it's still showing as I'm renting it. I hate Hertz!!! Especially the Santa Barbara Airport location! Such unprofessional group of people wor... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
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114 Moffett Pl, 93117, Goleta, California, 米国
- (805) 967-0411
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3.4
まあまあ
7件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The airport pick up counter was closed…
The airport pick up counter was closed prior to my flight landing. I was unable to pick up car and had to return the next morning to pick up my vehicle. There were no longer any e-vehicles available as requested on my reservation. It also cost me $55 dollars in Lyft fees to get from and back to the airport due to the vehicle not being available due to the closed rental counter.
2026年8月31日
Very pleasant and trustworthy…
Very pleasant and trustworthy experience every time I used your services.
Keep up with the good work.
2026年8月30日
Rethinking Hertz
Car was hard to find and more difficult to get out of the parallel spot. When I asked for help I was told to call the 1-800 number.
2026年8月30日
I WAS OVERCHARGED!!!!!
I WAS OVERCHARGED and they keep telling me via email that I wasn't. I believe all of these emails are computer generated and have been unable to get a telephone number where I may speak to a real person. I am a loyal, long time customer and so far for three days they have done nothing to resolve this issue to my satisfaction.
2026年7月8日
Efficient counter staff
Efficient counter staff, very clean vehicle and no waiting time as a Gold Member with a reservation.
2026年7月2日
Some hits and some misses
I thought the car was really nice, but I did not appreciate paying more to rent a hybrid vehicle, and getting to the airport to find out that they did not have a hybrid vehicle. My car was good on gas mileage, but I specifically picked the selection for hybrid. The woman at the counter was nice and friendly, but I did not appreciate that I am a Hertz Gold member and there was a dedicated line for Hertz Gold members, but there was only one person at the counter, helping everybody from this Hertz Gold counter no matter what their issue. Also, my car was not available when I arrived, meaning the contract was not ready with the keys. This is why I stopped using Hertz in Santa Barbara in the past because there were so many issues and being a Gold member carried no weight.
2026年6月22日
I hate Hertz!
Every single time!!!!! I returned the car 12 hours ago and it's still showing as I'm renting it. I hate Hertz!!! Especially the Santa Barbara Airport location! Such unprofessional group of people working there and they always charge me for fuel even though I fill it up every single time! I'm definitely switching to National. So pissed, what a waste of time to call again which I've done hundreds of times, terrible company.
2026年6月11日
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