HiQ Tyres & Autocare - Burton レビュー 

219
TrustScore 5段階評価の5

4.9

Unit 4 Crown Ind Est Anglesey Road, DE14 3NX Burton-on-Trent, Staffordshire, GB


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5つ星のうち5の評価

Excellent from start to finish. Very friendly, helpful staff with a professional approach. Informative, quick and very reasonably priced too. Great parking available which is a bonus.

5つ星のうち5の評価

Excellent service very honest with me. All parts brand new. Mot done with no advisory. Kept me up to date with progress reports. Would definitely recommend this garage. Staff are really pleasant.... もっと見る

企業が回答しました

5つ星のうち5の評価

I highly recommend this garage and the mechanics. Always so helpful and professional, I completely trust their advice and they always go out of the way to do the job as quickly, efficiently and cost... もっと見る

企業が回答しました

5つ星のうち5の評価

went there 3 times for car servicing, mot, tyre change, wheel alignment. Very professional, friendly, quality service but not costly. I'll go there again for next servicing of my car...

企業が回答しました


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店
  4. ハイヤー サービス
  5. 整備士
  6. 車検

HiQ Tyres & Autocare - Burton について

さまざまな外部ソースから提供された情報

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


連絡先

  • Unit 4 Crown Ind Est Anglesey Road, DE14 3NX, Burton-on-Trent, Staffordshire, 英国

  • 01283 561931

4.9

優良

TrustScore 5段階評価の5

219件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(219)

過去12か月のレビュー数: 2,556

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

helped with windscreen washer jet

helped with windscreen washer jet. helping to identify the issue with the jet and recommending to get it replaced. Didnt charge anything for the time they spent looking at it.

2025年6月25日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Thank you for leaving us this great review, Josh. We're happy to hear that we could assist you with your windscreen washer jet!

5つ星のうち5の評価

Friendly staff and very helpful

Friendly staff and very helpful
Did my MOT for me
Thankyou for your service

2025年4月29日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Thank you for leaving our team this kind review. We are delighted to hear about your great MOT experience with us, Sharon!

5つ星のうち5の評価

Why I didn't find these guys before.

Recently, I visited the Burton on Trent service several times, and I'm very upset with myself that I didn't find these guys before. It would have saved me a lot of money and headache because their service is nothing less than amazing.

My first visit was planned for a major service of my 3L diesel Jag and an MOT. Once I arrived at reception, I was greeted with a warm welcome and a friendly attitude. I mentioned that a few months ago another garage had changed my brake pads, and since then, I'd had a small brake fluid leak. I also mentioned a squeaky noise coming from the front driver's side. The result: the major service was done quickly and, more importantly, professionally. The guys discovered that the pollen filter holder had a crack, which they fixed. They also exchanged a poorly applied silicone seal for a proper one, repaired the brake fluid leak, and fixed the squeaky noise from the front driver's side. And the price? They only charged me for the service and MOT – wow! Nothing extra.

My second visit was actually the next day. My MOT report mentioned that the rear tyres were close to the legal limit – which wasn't a surprise to me. I came in again and was welcomed just like the day before. We had a discussion about which tyres would be best, and I ordered a set of new ones. The price was cheaper than anywhere else in the area. The only issue during the fitting was that one of the locking wheel nuts snapped, which is apparently not uncommon for Jag owners – they snap easily. The guys recommended that I buy some proper wheel nuts that had good customer feedback. I bought the new ones, came back, and surprise, surprise, they changed them for me immediately, free of charge.

As I said at the start, I'm upset that I didn't find these guys sooner.
They aren't focused on making every single pound from you; what they are focused on is having happy customers who will trust their work and return every single time service is needed. If you want a hassle-free and professional experience, this is the place. Looking for anything else would be your mistake.

Thank you Guys!

2025年4月8日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Hi there Robert,

We truly appreciate you taking the time to leave us such a fantastic review. It's wonderful to hear that you've had such positive experiences with our team. We strive to provide a welcoming and professional environment for all our customers, and it's rewarding to know that we've exceeded your expectations.


Thank you again for your kind words and for choosing our Centre. We look forward to welcoming you back in the future.

Kind Regards,
HiQ Team

5つ星のうち5の評価

Great service

Staff could not have been more helpful and genuinely nice guys. Polite courteous and respectful. A pleasure to visit and I'll definitely be back next time I need help with my car.

2025年4月16日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Thank you for the kind review, Stephen. Our team look forward to seeing you again in the future!

5つ星のうち5の評価

Top service at hi q burton on trent…

I have just come from having my mot done, and the lads in there have been so helpful, informative and kind with some of the issues I have with my car, I can’t praise their service enough
💯% amazing 🤩 🙌🏻

2025年1月17日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Thank you for taking the time to leave us such a kind review. We are always glad to provide a helpful and knowledgeable service.

5つ星のうち5の評価

Excellent customer service

Excellent customer service, one of the best garages I’ve been to. Would 100% recommend to anyone.

2024年12月6日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Thank you for leaving us such a fantastic review, Allan!
We are so grateful for your recommendation.

5つ星のうち5の評価

Absolutely Brilliant garage 👍

Absolutely Brilliant garage the guys are great in here and they really take care of you.The prices are Very fair and very reasonable.The garage itself is very tidy and clean they also have free WiFi if you need and a warm seating area whilst you wait l recommend this place 100% if you want looking after.
A Very Happy customer here. Cheers guys 👍

2024年10月23日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Thank you for taking the time to leave our Centre such a brilliant review! Your kind words of recommendation mean a lot to our team!

5つ星のうち5の評価

Best MOT garage in Burton!


Kev at the Burton centre was really helpful and gave me a lot of good advice! The guy certainly knows his stuff! Very very good price for the MOT, only £29.99! I really like this MOT station because they are there to help you out and not rip you off. The mechanic who tested my car gave me really handy advice on how to resolve my advisories. Not many MOT stations take the time to talk to you and help you in this way!

2024年9月30日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Wow! Thank you for taking the time to leave us such an amazing review, Samuel. Customer service is extremely important to us here at HiQ. We will be delighted to help with anything your vehicle may need in the future!

5つ星のうち1の評価

Had to give one star as can't give…

Had to give one star as can't give zero. Hi Q Burton Trent. Booked on there website for tyres,all confirmed by email, I turned up and they had no booking for me, no tyres in stock in my size so they ordered them whilst I was there and booked me in for the following Saturday first thing 8:30. I turned up 8:30 the next week and the garage didn't even open it's doors, no staff there, all locked and dark. I waited for half an hour to make sure the open time on a Saturday hadn't changed, nothing. Shower of s**t. Won't use ever again.

2024年9月14日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Hi Matthew,

We want to apologise for any inconvenience this issue may have caused you, as customer service is extremely important here at HiQ. Our team recently made the decision to temporarily close on Saturdays due to staffing issues. Your booking was made prior to this decision, and we tried to contact on two occasions last week with no success.
If you wish to discuss this matter further, the Area Manager for this Centre will be glad to re-book

Kind regards,
The HiQ Team

5つ星のうち5の評価

Excellent service

Excellent service , great trustworthy people who will help out when in need. Will definitely recommend and use again

2024年8月30日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

We are delighted to hear about the excellent service you experienced with our team! We look forward to seeing you again in the future!

5つ星のうち5の評価

Amazing Service as Usual!

I took my car to this centre for my yearly MOT and was again unsurprised by the amazing and friendly service from Shane and James. Absolutely zero delays getting the service done and was provided with any needed advice afterwards. Overall amazing.

2024年7月25日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Wow! Thank you for leaving us this amazing review, Nathanial! We are so pleased to hear about the great MOT experience you had with us.

5つ星のうち5の評価

Top quality service from the guys at…

Top quality service from the guys at Burton on Trent.
Shane and James were super helpful and genuine, car was in for tyres and M.O.T
Would certainly recommend popping in and seeing them.

2024年5月30日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Tim, thank you for taking the time to leave our team such a brilliant review. Your kind words of recommendation are hugely appreciated.

5つ星のうち5の評価

Oh my goodness what fabulous experience…

Oh my goodness what fabulous experience I had today! My car needed a M.O.T. which it failed. Shane and James went over and above what was expected to repair the issue. The car was then retested and passed. I depend on my car for my role as a community nurse. Certainly would recommend Hi Q to all! Many thanks

2024年4月13日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Your kind words of recommendation are hugely appreciated Belinda. We will be delighted to help with anything your vehicle may need in the future!

5つ星のうち5の評価

All staff are very professional

All staff are very professional, kind, respectful. The work carried out on my car was exceptional, they went above and beyond their job role to enable the work on my car to be completed in a given time scale. They are an ecceptional team. I can not thank them enough for their kind compassionate assistance to me, due to having a physical disability. I Highly recommend this company for their excellent workmanship and their Customer service.

2024年2月26日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Christina, we really appreciate your extremely kind words of recommendation. We will be glad to help with anything your vehicle may require in the future.
Kind regards, HiQ Team

5つ星のうち5の評価

Excellent service

Excellent service, Jay and Shane managed to salvage a part during repair and they passed on the saving where a lot of companies would replace it regardless. Very trustworthy company.

2024年1月13日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Thank you for your excellent review Lewis!

5つ星のうち5の評価

Great Service

I’ve been twice in one day with two different cars, Shane and the team have been absolutely amazing can’t recommend them highly enough, really helpful, quick and professional

2023年12月30日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Thank you for your excellent review Rob! We will always be glad to help.

5つ星のうち5の評価

Excellent service

Had a nail in my tyre just before Xmas. Tyre was sourced for first working day after. Sorted out within the hour that day at 9.00am as promised. Excellent service, polite, courteous staff who helped me with tyre. Competitive pricing. Would highly recommend and use again

2023年12月27日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Vicky, thank you for taking the time to leave our team such a brilliant review! We will always be glad to help with whatever you may need in the future.
Kind regards, Team Burton

5つ星のうち5の評価

Professional, friendly and good service

Competitive pricing, friendly and professional service and very helpful with explaining what work needs to be done and why. Shane and Archie made me feel well looked after.

2023年12月16日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Thank you for taking the time to leave us a great review William!

5つ星のうち5の評価

All are very friendly and good.

All are very friendly and good.
Highly professional and punctual.
Feel one of the good service centres in Burton.

2023年12月8日
自発的なレビュー
HiQ Tyres & Autocare - Burton ロゴ

HiQ Tyres & Autocare - Burton からの回答

Thank you for your brilliant review Cyril!

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