HiQ Tyres & Autocare - Evesham レビュー 

158
TrustScore 5段階評価の5

4.8

Unit 15, St. Richards Road, Four Pools Industrial Estate, WR11 1XJ Evesham, Worcestershire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

young lad, Joe, was on his own in the workshop having several other members of staff away/not show. He did an admirable job of holding the fort and sorted me out with two new tyres in good time. Good... もっと見る

企業が回答しました

5つ星のうち5の評価

Came in for some rear tyres for my BMW. I booked online. Service from Joe was exemplary from start to finish; from my follow up phone call to check the delivery and timeslot, to driving away. Despite... もっと見る

企業が回答しました

5つ星のうち5の評価

Absolutely top service from Lee at HiQ today, you guys are fools for letting him go! Lee was amazingly helpful when I pulled up without notice with a punctured tyre. He arranged delivery for the fo... もっと見る

企業が回答しました

5つ星のうち5の評価

Evesham branch. Popped in this morning on the off chance for a general tyre check & despite them being very busy, they gave my car a thorough check over. Very friendly professional staff Highl... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店
  4. ハイヤー サービス
  5. 整備士
  6. 車検

HiQ Tyres & Autocare - Evesham について

さまざまな外部ソースから提供された情報

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


連絡先

  • Unit 15, St. Richards Road, Four Pools Industrial Estate, WR11 1XJ, Evesham, Worcestershire, 英国

  • 01386 446230

4.8

優良

TrustScore 5段階評価の5

158件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(158)

過去12か月のレビュー数: 2,487

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Good service but had to wait for the…

Good service but had to wait for the afternoon delivery. Might want to have a statement on the online booking about booking same day fitting I.e having to wait until later. Otherwise all good! 👍🏼

2024年11月25日
自発的なレビュー
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Hi there Kevin,

Thank you for taking the time to leave us a review. We value all feedback and apologise for the inconvenience caused on this occasion. We will be delighted to help with anything your vehicle may need in the future.

Kind regards,
HiQ Team

5つ星のうち5の評価

Great staff

Great staff. Told me awaiting tyre delivery no. BS. Just honest facts. I can live with that. Once in it was ready in 15 minutes. Price as on line quote

2024年11月2日
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Hi there Kevin,
Thank you for leaving us such a great review! Our team are always happy to help!

5つ星のうち5の評価

Great staff

Easy booking process and reception. Great staff and Manager called me when work was completed. Definitely recommend.

2024年10月11日
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Hi Dale,
Thank you for taking the time to leave us such a great review!
Your kind words of recommendation mean a lot to our team :)

5つ星のうち3の評価

Take a book

Two tyre replacements took 3 hours. There was no communication until the end

2024年9月10日
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Hi Victoria,

Thank you for taking the time to leave us a review. We value all feedback and apologise for the inconvenience caused on this occasion. We will be delighted to help with anything your vehicle may need in the future.

Kind regards,
HiQ Team

5つ星のうち2の評価

Booked in at 3:45 to have one tyre…

Booked in at 3:45 to have one tyre changed and an HOUR later am still sitting here with it still not done..... 😡

To be fair there were only 2 staff members who were very polite and did apologise for the wait

2024年8月7日
自発的なレビュー
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Hi Ed,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind Regards,
HiQ Team.

5つ星のうち5の評価

We had an amazing experience with them…

We had an amazing experience with them after a little hiccup with bookings and other bits the honesty that was provided alone with the fantastic service and advice is something you don’t get very often anymore I can say for sure we will always be using them in the future

2024年8月1日
自発的なレビュー
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Hey there, Jack! Thank you for taking the time to leave us such an amazing review. We hope to see you again soon!

5つ星のうち5の評価

Very good quick service

Went into HIQ Evesham needing the air con recharged. Other similar retailers had told me that there was a waiting list and that i needed to make an appointment but they fitted me in straight away. Kept me fully informed of what they were doing and job completed in a very reasonable time. Pleasant and friendly staff and gave the impression that nothing would be too much trouble and that they were always keen to do the best they can. Air Con now works perfectly. HiQ in Evesham have a very good 'vibe' about them, total professionalism and i would certainly recommend again and use again.

2024年7月30日
自発的なレビュー
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Wow, what a fantastic review, Adam! Thank you for taking the time to leave such kind words about our team. We hope to see you again soon :)

5つ星のうち5の評価

quick, welcoming and thorough

Ordered a tyre online and made a booking was so simple. I was greeted by Marvin who was very professional and welcoming.
I asked for some advice about price of tyres and wear and tear etc and got a very clear and demonstrated answer.
100% would recommend and will be the only place I go.

2024年6月28日
自発的なレビュー
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Thank you Zoey for leaving us such a great review! We are always glad to provide a helpful and knowledgeable service :)

5つ星のうち5の評価

Thank you to all the staff… 5star……

Thank you to all the staff… 5star… 🌟🌟🌟🌟🌟… a bit of a wait but well worth it.. thank you guys particularly Reggie very patient and nothing is any trouble…

2024年6月22日
自発的なレビュー
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Thank you for leaving us such a great review Colin!

5つ星のうち2の評価

The online booking asked for am or pm

The online booking asked for am or pm, I booked pm email from depot said at least 30 minutes before closing at 5.30pm. arrived at 4.40pm and told it was rather late as starting to close down at 5pm and 2 other customers still to do. I did get tyre fitted in the end but rather confusing messages.

2024年6月18日
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Hi John,
Thank you for taking the time to provide us with this valuable feedback. We apologise for any inconvenience this may have caused you.
Kind regards, HiQ Team

5つ星のうち2の評価

Front tyres change with HiQ

Booked online and fixed a date for tyre fitting but on the due date was told tyres were not available. Agreed that I would receive a call when tyres were delivered but this did not happen, I had to physically visit the garage to confirm. Tyre fitting also took twice as long as suggested when the car was handed over. I was very surprised to find that the seat on the front passenger side had been flattened and not put back to original position. No reason why this was tampered with in the first place for a tyre change. Also, screw holding the spare wheel was not put back and left in the boot, therefore the spare wheel was unsecure on receipt of car. Seemed more eager for payment quickly than providing careful service. Would avoid using in the future.

2024年6月11日
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Hi there,
Customer service is extremely important to us here at HiQ.
Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

5つ星のうち5の評価

Customer service done properly!

Customer service done properly!

First time visiting and will definitely consider using HiQ Evesham again in the future.

2024年6月6日
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Hi there Andrew,
Your review is greatly appreciated! We will always be glad to help with anything your vehicle may need in the future.

5つ星のうち5の評価

Great!

So glad I went there instead of going back to a car trader that sold me a faulty car. Guys at HiQ inspected the car and fixed the issue very promptly gaining another happy customer. I will be back for sure (hopefully only for service and mot ;)) thank you again!!

2024年5月20日
自発的なレビュー
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Thank you for taking the time to leave us such an excellent review Ali! It means a great deal to us and we'll look forward to seeing you again next time.

5つ星のうち5の評価

Really helpful and supportive

Really helpful and supportive, I am female and don't know much about cars, but felt they did what was needed to make my car safe regarding tyres.

2024年4月10日
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Customer safety and understanding is extremely important to us here at HiQ Evesham! Thank you for your great review :)

5つ星のうち5の評価

Booked my car in today with a severe…

Booked my car in today with a severe engine misfire. After initial diagnostic, one of the mechanics was very attentive and quick to replace all the spark plugs. When this didn't quite solve the issue, he was just as quick to replace one of the ignition coils, which then cured the issue. Thank Christ he was there to do so, as the young chap who did the first diagnostic, his "professional advice", after I'd informed him it had recently had its MOT done, was to take the car back to the garage and basically kick off at them and demand free parts and labour, because he wasn't prepared to take responsibility for any further work. The 5* is for the excellent bloke who actually fixed my car on the spot. The other guy would get a 1* because he would've charged me for a diagnostic, then let me drive away with a badly misfiring car, which would've caused irreversible damage to the engine.

2024年3月8日
自発的なレビュー
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Thank you for your review Nathan.

5つ星のうち5の評価

Fantastic service

Fantastic service, great team, went in with a slow puncher, sorted very quickly, would highly recommend using HIQ

2024年3月2日
自発的なレビュー
HiQ Tyres & Autocare - Evesham ロゴ

HiQ Tyres & Autocare - Evesham からの回答

Thank you for your kind review Stephen! We really appreciate your business.

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