HiQ Tyres & Autocare - Tunbridge Wells レビュー 

52
TrustScore 5段階評価の5

4.8

Unit 6, Stag Road, TN2 3BQ Tunbridge Wells, Kent, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Keith and the team at HiQ were able to complete all the work in good time on my EV, keeping me informed along the way, despite a busy day.

企業が回答しました

5つ星のうち5の評価

Keith and Michael tried to understand my "jokes without instructions" re my faceous request to have my tyres inflated with Nitrous Oxide rather than standard air to increase the fun levels in my qu... もっと見る

企業が回答しました

5つ星のうち4の評価

Helpful service, good choice of mid range tyres, price was fair - have used the Tunbridge Wells branch on a number of occasions. Had an extended wait to get the tracking checked which was the down sid... もっと見る

企業が回答しました

5つ星のうち5の評価

Rang round and got a few quotes with local garages, HiQ was the cheapest for 2 mid range tyres, saved another £20 by booking online rather than over the phone, booked car in on a Thursday eve and tyr... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店
  4. ハイヤー サービス
  5. 整備士
  6. 車検

HiQ Tyres & Autocare - Tunbridge Wells について

さまざまな外部ソースから提供された情報

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


連絡先

  • Unit 6, Stag Road, TN2 3BQ, Tunbridge Wells, Kent, 英国

  • 01892 523 120

4.8

優良

TrustScore 5段階評価の5

52件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(52)

過去12か月のレビュー数: 2,556

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Helpful service

Helpful service, good choice of mid range tyres, price was fair - have used the Tunbridge Wells branch on a number of occasions. Had an extended wait to get the tracking checked which was the down side of this visit

2023年5月8日
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Hi Richard,
Thank you for your kind review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service so we appreciate your feedback.
Kind regards, HiQ Team

5つ星のうち1の評価

Overcharged by abrasive manager

I have just had a terrible experience. The manager charged me £200 more than quoted. I asked if the job had been more complicated than planned and he said there had been a small complication costing a little extra but that the basic fee was almost £200 higher than I had been advised. He was unpleasant and aggressive in his manner (unlike the very nice men working for him). I had two young children with me and felt bullied into paying in order to leave. I drove straight to Pembury Auto Centre (who had also quoted the same original amount to fix the car but who we sadly didn’t choose to do the job) who expressed disbelief at what I had been charged. The manager there said it was more than double the correct fee for the job (which his mechanic had also examined and quoted for). I then phoned the HIQ manager again and he was deeply unpleasant and unprofessional, calling me a liar and claiming he had agreed the high price with my husband, which he absolutely had not. Why on earth would we have selected HIQ if they were quoting £200 more that Pembury Auto Centre? Please avoid this garage at all costs. I advised the manager I will be reporting to trading standards and trying to retrieve my money through the small claims court. He was rude and sarcastic upon hearing this.

2023年2月24日
自発的なレビュー
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Hi Laura,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

5つ星のうち1の評価

AVOID THIS SUPPLIER - Tunbridge Wells

AVOID THIS SUPPLIER - Three Wheel Rims Badly Damaged on Fitting Tyres - No Responsibility or Any After Service - you have been Warned! AVOID THIS SUPPLIER - Received Standard Generic Responses.
Tunbridge Wells.

2023年1月16日
自発的なレビュー
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Hi Geoff,

Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.

Kind regards, HiQ Team

5つ星のうち5の評価

They were very helpful checking…

They were very helpful checking everything over, there were problems and they helped me with advice and where to go to next to remdy the problems they found.

Also good price for the tyres

2022年12月8日
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Glad we were able to help! Thank you for the kind review!

5つ星のうち5の評価

Everything was straight forward

Everything was straight forward, ordered tyres online, booked a time slot, turned up and tyres were fitted.
Friendly, helpful staff.

2022年11月30日
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Thank you for the great review!

5つ星のうち5の評価

Top service

As usual, super efficient, friendly and helpful

2022年9月1日
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Thank you Charlie for the fab review!

5つ星のうち5の評価

Always a pleasure doing business with…

Always a pleasure doing business with the Tunbridge Wells branch, Keith is always great to talk to and has a well run team of technicians and efficiently run garage.

2022年8月2日
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Hi Nicholas, thank you for your lovely review!

5つ星のうち5の評価

Great service

Great service, nice and quick and no hassles at all. Booked online, finished nice and promptly and no hidden costs.

2021年12月4日
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Thank you for taking the time to leave us a great review, we really appreciate it!

5つ星のうち5の評価

Excellent service

Excellent service, as usual :)

2021年10月27日
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Thank you for taking the time to leave us a great review Sebi!

5つ星のうち5の評価

Quick change of 2 tyres

Quick change of 2 tyres. Friendly staff. Pleasant waiting area. Particularly liked that I could choose my tyres online and then book an appointment. Website was very easy to use and clear. Great service all round. Thank you.

2021年10月10日
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Hi Kirsty,
Thank you for taking the time to leave us a great review! We really appreciate it.
Kind regards, HiQ Team

5つ星のうち5の評価

Friendly

Friendly, efficient and knowledgeable. Would certainly recommend.

2021年9月25日
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Hi Graeme,
Thank you for taking the time to leave us a great review!
Kind regards, HiQ Team

5つ星のうち5の評価

Very professional and courteous…

Very professional and courteous service, highly recommended,

2021年8月17日
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Hi Matt,
Thank you for taking the time to leave us a review. We really appreciate it!
Kind regards,
HiQ Team

5つ星のうち5の評価

I only needed one tyre

I only needed one tyre, checked which one I needed, ordered online and got a time for it to be fitted. Received email confirmation the tyre was ready to be fitted.
When I arrived I was given a approximate time for finish and went for a walk. They phoned me to say it was ready, explained why the tyre was punctured and we settled up.
Excellent service and cheaper than others too. Thoroughly recommend!

2021年3月21日
HiQ Tyres & Autocare - Tunbridge Wells ロゴ

HiQ Tyres & Autocare - Tunbridge Wells からの回答

Hi Mark,

Thank you so much for taking the time to leave us such a great review. This feedback is very much appreciated and is really helpful for future HiQ customers.

Thanks again,
HiQ Team

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