I bought suede's new album in basildon store which was £24:99 , didn't realise i was charged 28:99 until I got home? Don't know why, thinking it was deliberate overcharge.
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所在地
所在地を変更22 Eastgate Centre, SS14 1AF Basildon, GB
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レビュアーのコメントを見てみましょう
The young lady in the Basildon store was very helpful when I asked about the DVD I wanted to buy. She advised it would take 5 working days to be delivered. It arrived a week later, even with the Easte... もっと見る
企業が回答しました
Went to store in Basildon and a very helpful member of staff gave me all the info I need to make a decision on a turntable and speakers to buy I ordered on line to save carrying the items which were a... もっと見る
企業が回答しました
The shop in Basildon Essex is where I was helped be a lovely member of staff, she helped me order a present, and also helped me look in store for another item, I felt I was taking a lot of her time, h... もっと見る
企業が回答しました
企業情報
hmv (UK) - Basildon について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
22 Eastgate Centre, SS14 1AF, Basildon, 英国
4.8
優良
223件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Item arrived in a fast delivery
Item arrived in a fast delivery
Staff at the Basildon store very helpful and always friendly
Was unable to order via the app as it was not working properly this needs attention
Couldn’t fault the service I received
Thank you Basildon
2026年1月10日
hmv (UK) - Basildon からの回答
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Basildon からの回答
Hi Clare
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Excellent service, extremely helpful and knowledgeable staff well done HMV
2026年1月13日
hmv (UK) - Basildon からの回答
Hi Linda,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order
Easy to order, on time and very easy to pick up goods. No problems. Really good service.
2026年1月13日
hmv (UK) - Basildon からの回答
Hi Dave,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Film orders
Very helpful staff who were happy to order some films that were not in store. Let me know when they had been dispatched and when they had arrived. Excellent customer service.
2026年1月7日
hmv (UK) - Basildon からの回答
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Basildon からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great and helpful staff
Great and helpful staff, girl was absolutely amazing, not sure what her name was but she helped me to get particular cd for my daughter
2025年12月30日
hmv (UK) - Basildon からの回答
Hello Bojana
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service and assistance were very friendly .
Very friendly staff, and excellent service.
2025年12月25日
hmv (UK) - Basildon からの回答
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at Basildon brunch are…
The staff at Basildon brunch are absolutely brilliant , very friendly and very very helpful they couldn't do enough to help . I give them 10 stars
2025年12月22日
hmv (UK) - Basildon からの回答
Hi Matilda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a dvd from hmv they told me…
I ordered a dvd from hmv they told me it whould take a couple of days it showed up a couple of days later I picked it up I asked the man behind the counter if thay had another dvd he found it seconds I had been looking in the wrong place very helpful and polite a good experience thank you
2025年12月14日
hmv (UK) - Basildon からの回答
Hello Chris
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great experience in store to order…
Great experience in store to order shame the postal service was very slow at this time and arrived later than said
2025年12月12日
hmv (UK) - Basildon からの回答
Hi Tony
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - Basildon からの回答
Hello Jenny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy service to use
Easy service to use, timely delivery and store staff quick and efficient in finding the parcel when I went to store to collect.
2025年12月5日
hmv (UK) - Basildon からの回答
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful staff
Very helpful staff. They ordered the cd I wanted and it was delivered very quickly to and they let me know when it was ready for collection
2025年12月5日
hmv (UK) - Basildon からの回答
Hi Lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DVD order
Order arrived in store and was packaged securely and delivered in reasonable time.
2025年11月30日
hmv (UK) - Basildon からの回答
Hi Terry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Basildon からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Bought Level 42 pinkAlbum for my brother . my LP from this shop and the…
Bought my LP from this shop and the young girl that served me was very helpful and friendly nothing was too much trouble and explained how it would be delivered to my door which I may add was free , a lovely visit ,
2025年11月15日
hmv (UK) - Basildon からの回答
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Positive experience
In store is always a positive experience, helpful and friendly staff and an easy system if you need any stock ordered in. Online shopping has fast delivery and good shipping deals
2025年11月19日
hmv (UK) - Basildon からの回答
Hi Oscar
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Polite and helpful staff
2025年11月16日
hmv (UK) - Basildon からの回答
Hello Barry
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Basildon からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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