Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... もっと見る
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所在地
所在地を変更17/18 Milsom Street, BA1 1DB Bath, GB
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Was able to purchase the items I've been looking for from the HMV website as one of two wasn't available in store. Used Click & Collect. Was an easy and simple service to use. Took 3 days from orderin... もっと見る
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I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... もっと見る
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I entered my local HMV in search of a DVD. They didn't have it on the shelf, but were able to order from the online warehouse. Setting aside my availability to collect the purchase, the online warehou... もっと見る
企業が回答しました
企業情報
hmv (UK) - Bath について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
17/18 Milsom Street, BA1 1DB, Bath, 英国
4.8
優良
205件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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hmv (UK) - Bath からの回答
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My purchase arrived promptly and was in…
My purchase arrived promptly and was in good order.
2026年8月21日
hmv (UK) - Bath からの回答
Hi Huw
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The stuff is lovely but some albums are…
The stuff is lovely but some albums are over priced and the staff are a bit rude
2026年8月18日
自発的なレビュー
hmv (UK) - Bath からの回答
Hello Jared
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Click & Collect service
Was able to purchase the items I've been looking for from the HMV website as one of two wasn't available in store. Used Click & Collect. Was an easy and simple service to use. Took 3 days from ordering to arrive at the store. Was easy to collect from the store. Only snag was both items I ordered arrived 2 days apart than both together, but at least they arrived and both in new condition. Great service from both online and store teams.
2026年7月28日
hmv (UK) - Bath からの回答
Hi Mark
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time1
Have a great day!
Prompt and easy order
Ordered on Wednesday and availed to collect in store on Saturday. Great service, good price.
2026年7月23日
hmv (UK) - Bath からの回答
Hi Hilary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Prompt, efficient, and pleasant/helpful staff
I entered my local HMV in search of a DVD. They didn't have it on the shelf, but were able to order from the online warehouse. Setting aside my availability to collect the purchase, the online warehouse despatched the order the following day, and the package was in the local store available for collection within two days. The price paid was competitive and even cheaper than one of the other online giants. The package was well protected for transit and on playing the DVD I have no regrets in having used HMV to source my purchase.
2026年7月4日
hmv (UK) - Bath からの回答
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
ITS GAY AND IM GAY SO I LOVE IT
2026年7月3日
hmv (UK) - Bath からの回答
Hi Alex
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The sales staff was very helpful
The sales staff was very helpful. I couldn't find the box set I needed he, was serving someone else so he help us both same time.
Ordering the item and having it posted out for me was fine, I shall be back sometime in July to order another box set if the Bath shop doesn't have it in. I have only purchased from HMV .
2026年6月28日
hmv (UK) - Bath からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bath からの回答
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bath からの回答
Hello Joy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered DVDs to HMV in Bath
I ordered some DVDs at HMV, I received excellent customer service, found the staff easy to talk to, & they were happy to answer any queries I had. I received emails to keep me updated when my order was dispatched, & when it was ready for collection. I am very happy with the service I received.
2026年6月20日
hmv (UK) - Bath からの回答
Hi Lindsey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
You Seem Pretty Sad for a Dude Working at HMV
I visited the Bath store to collect a CD but the service was a little slow and the staff were not friendly/ approachable. I want to preface that this is not usually the experience as I visited this particular store countless times, it was just memorable as it was the release day of Olivia Rodrigo's new album and the staff seemed a little sour (pun-intended)
2026年6月15日
hmv (UK) - Bath からの回答
Hello Charlotte
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon.
Staff listened
Staff listened, chatted - order with me in 3 days - most impressive
Thank you
2026年6月16日
hmv (UK) - Bath からの回答
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Local author
As with all my visits to the HMV shop in Bath, the service was excellent. On this occasion it was Jack Walters. BUT - why doesn't the shop stock on it's music bookshelves Jack's latest excellent book "Bob Dylan, Song by Song Volume 1 / 1962-1969". He's a local author and his previous book was on Bruce Springsteen. His new book on Dylan has been well-reviewed. I feel strongly that HMV Bath should stock his book and support your staff.
2026年6月8日
hmv (UK) - Bath からの回答
Dear Jonathan,
Thanks for taking the time to leave a review!
We greatly appreciate you taking the time to let us know your suggestions! We pride ourselves on the service that we offer but we rely on customer feedback in order to move forward and keep improving. We would therefore like to thank you for taking the time to make us aware of your thoughts, as we've passed this on to the relevant department.
helpful staff
I like being able to purchase in store rather than on line. If what I'm looking for isn't available, your staff are always helpful in trying to locate it and willing to order for me.
2026年5月16日
hmv (UK) - Bath からの回答
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use web site and delivered…
Easy to use web site and delivered securely my Royal Mail
2026年5月17日
hmv (UK) - Bath からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice friendly staff,let me know when my…
Nice friendly staff,let me know when my Blu-ray was ready to collect.
2026年5月11日
hmv (UK) - Bath からの回答
Hello Simon
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff were very helpful and the…
The staff were very helpful and the service was great. The speed of my purchases I ordered were delivered quickly too
2026年5月11日
hmv (UK) - Bath からの回答
Hi Jake
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Service for Physical Media Collectors
I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with friendly and welcoming staff every time.
2026年4月13日
hmv (UK) - Bath からの回答
Hi Ibrahim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Bath からの回答
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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