I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... もっと見る
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所在地
所在地を変更17/18 Milsom Street, BA1 1DB Bath, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... もっと見る
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I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... もっと見る
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On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... もっと見る
企業が回答しました
企業情報
hmv (UK) - Bath について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
17/18 Milsom Street, BA1 1DB, Bath, 英国
4.8
優良
188件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
All the staff are always happy to give…
All the staff are always happy to give there time.
Great service with a smile always.
2026年1月12日
hmv (UK) - Bath からの回答
Hi Craig
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I also recieve excellent service in…
I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn't consider showing elsewhere. If bath don't have something I want in stock I always do a click and collect off the website to the Bath store.
2026年1月11日
hmv (UK) - Bath からの回答
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bath からの回答
Hi Andrew,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order online and arrived at my…
Easy to order online and arrived at my local store for.me to collect. Waited a few days and was able to collect. Very easy
Staff really friendly on pick up.
2025年12月24日
hmv (UK) - Bath からの回答
Hi Brigitte
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very efficient online service
Bought a vinyl online for my son for Christmas, I used click and collect which was very efficient collecting from the store in Bath a couple of days later.
2025年12月21日
hmv (UK) - Bath からの回答
Hi Hilary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My order went missing
My order went missing. It was ordered in the store & should have arrived within a week. 3 weeks later & I'm still waiting. When I chased it up on Friday in the store, I was told someone from the office would call me on Monday. No-one called. Instead I was sent an email with a form to claim a refund. This was for a Christmas present. I won't be ordering from HMV again.
2025年12月21日
hmv (UK) - Bath からの回答
Hi Anna
Thank you for taking the time to leave us a review. We are sorry to hear that your order got lost, apologies for any disappointment caused. We can see you have been in touch and we are assisting with this.
Lovely staff and excellent, prompt service
The staff in the shop were very helpful and polite and my order arrived promptly
2025年12月17日
hmv (UK) - Bath からの回答
Hi Julia
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Bath からの回答
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful member of staff found the video…
Helpful member of staff found the video I was looking for Truly Madley Deeply and explained that we would have to order it online which was done in store.
2025年12月7日
hmv (UK) - Bath からの回答
Hi Judith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bath からの回答
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was served by a polite young man who…
I was served by a polite young man who was willing to help with my purchase.
2025年11月20日
hmv (UK) - Bath からの回答
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bath からの回答
Hi Louise,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful member of staff at the HMV…
Very helpful member of staff at the HMV store Bath on Sunday. I had ordered headphones for a Christmas present online and chose the wrong colour. Experienced a quick no fuss or hassle exchange of product. Thank you for your help!
2025年11月17日
hmv (UK) - Bath からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
BEST place
Son and I went into hmv to look for someone Vinyls because its was my son first time buying Vinyls. Two members staff was really friendly, caring helpful and understanding . One member staff help my son look for Vinyl that he can't find. Best place to go to HMV in Bath. Place was clean, excellent price.
Yes I do recommend you to go
2025年11月12日
自発的なレビュー
hmv (UK) - Bath からの回答
Hi Samantha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First class service from HMV
I have always had first class service from HMV and this latest purchase was no exception.
2025年11月13日
hmv (UK) - Bath からの回答
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service and choice of 4k…
Great customer service and choice of 4k films in HMV, would not go anywhere else
2025年11月9日
hmv (UK) - Bath からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bath からの回答
Hi Seamus
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered for collection from the Bath…
Ordered for collection from the Bath store and it was a very pleasant experience. Product arrived in great condition too.
2025年10月25日
hmv (UK) - Bath からの回答
Hi Jacob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
you were efficient courteous and the…
you were efficient courteous and the order arrived no later than promised ,collecting it was in no way difficult
2025年10月28日
hmv (UK) - Bath からの回答
Hello David
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Click and collect
Ordered goods online; straightforward process. Click and collect in Bath store; also no problem.
2025年10月28日
hmv (UK) - Bath からの回答
Hi Christine,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv, and we hope to see you again soon :-)
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