hmv (UK) - Belfast レビュー 

499
TrustScore 5段階評価の4.5

4.7

3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Checked the boxset was in my local store online and then phoned to reserve it. Got confirmation about an hour later that it was available to collect. Fantastic. Very pleased.

企業が回答しました

5つ星のうち4の評価

Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your... もっと見る

企業が回答しました

5つ星のうち5の評価

HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... もっと見る

企業が回答しました

5つ星のうち4の評価

Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without... もっと見る

企業が回答しました


企業情報

  1. 楽器屋
  2. CD ショップ
  3. DVD ショップ
  4. レコード店
  5. 家庭用オーディオ機器店
  6. T シャツ店

hmv (UK) - Belfast について

当該企業による記述

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

当該企業による記述

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


連絡先

  • 3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, 英国

4.7

優良

TrustScore 5段階評価の4.5

499件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(499)

過去12か月のレビュー数: 31,016

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I love HMV

I love HMV if we ever lose it it will be a sad day

2024年12月25日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Eoin, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

5つ星のうち5の評価

prompt easy ordering

prompt easy ordering, thank you

2025年1月6日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Jen

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

5つ星のうち5の評価

Items great delivery 1st class

Items great delivery 1st class

2025年1月3日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Peter

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

5つ星のうち5の評価

Love the vibe

Love the vibe, the music, the staff and the merchandise. One of the best stores in Belfast.

2024年10月30日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi David

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

5つ星のうち4の評価

Pretty good

Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without a closer look. And this isn’t HMVs fault either. Overall good experience.

2024年12月21日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Cash

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

5つ星のうち5の評価

class

well first free shipping over £20 which is brilliant, and I ordered Saturday 21st and the items were with me on Christmas Eve and I thought I missed last post 😂😂😂
Items were cheap too, never too dear for a couple of good movies

2024年12月30日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi deeznutter

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

5つ星のうち4の評価

Hmv is a brilliant shop for dvds cds t…

Hmv is a brilliant shop for dvds cds t shirts and funkos It is brilliant

2024年12月26日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hello Annette

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

5つ星のうち5の評価

Take the time to help

Helpful efficient and keen to get the product you ask for

2024年12月28日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Don

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

5つ星のうち5の評価

Fantastic service

Fantastic service. Never ordered online with this company before. Very easy smooth service. Kept up to date with order and albums arrived on time. Well packed and in perfect condition. Which was important as they were presents. Will definitely use again.

2024年12月29日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Yah

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

5つ星のうち1の評価

Guy in store so rude and unhelpful? Wrong product

Guy in store so rude and unhelpful. My son who is autistic got really stressed when we had to bring a product back. We went to Belfast Store day before and spoke to a lovely helpful professional girl called Laura who took the time to listen to my son who is on the autistic spectrum. She told us to bring product back for a refund or to order a new product. The next day we went to store in Belfast and spoke to a guy who really did not want to be bothered by us, he was very unhelpful and told us to come back later. I said not possible as my son struggles going to busy places which was why we went to store early. All we needed to do was exchange and order replacement. My son got upset and ended up ordering wrong player the guy had zero customer service but when I told him my son was on the autistic spectrum, he changed his attitude but still hardly spoke to us. My son ended up not receiving the product that we thought we ordered. We were told player would arrive 3/4 days later but only arrived yesterday and is not what he thought he ordered.
It has been so stressful and time consuming and now it has to be returned to Belfast Store. I have tried to call to. Heck if correct player in available it no answer on phone.
If you check you will find the full email trail from last product which was returned cause it was faulty to order it new one which now has to be returned. Travelling to Belfast is not easy for us, especially as my son who gets really stressed going into shops and being around lots of people and as it’s impossible to speak to anybody on the phone as I am just kept on hold and cut off we don’t have any other options. I’m totally disgusted with your service on apart from the girl Laura in the Belfast store feel really letdown specially as my son Special Needs and obviously the guy that served us has no idea how to deal a pick up on the fact that a child that someone to listen to them.
I just wish we had went and bought it off Amazon or somewhere instead of wasting all this time on my son still doesn’t have his record player. I paid an extra £100 to upgrade what a total waste of my money.
Here is my phone number and I expa call back not another load of emails or a reply from AI
I want a full rebrand a pickup if player or a replacement but need it ASAP. Mound regards, Elizabeth
07840259297

2024年12月28日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hello Eliz,

Thank you for leaving a review. We are sorry to hear this, however we can see that this is being investigated internally and your agent will be back in touch as soon as further information is acquired. We hope this helps.

5つ星のうち5の評価

Online Purchase & Great Service

Made purchase via click & reserve. Informed of progress regarding dispatch & delivery by email. Went to collect the order & store assistant retrieved item immediately. He was very polite despite it being so close to Christmas and the store was very busy. A simple hassle free purchase.

2024年12月21日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

5つ星のうち5の評価

Great shop,

Great shop. Friendly service, and good quality stock. All call in when I can.

2024年12月23日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Mary

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

5つ星のうち5の評価

Efficient

Efficient, reliable and friendly interested staff

2024年12月20日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Marlene

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

5つ星のうち1の評価

Still waiting on an email to go and…

Still waiting on an email to go and collect our item.

PLEASE CHASE UP MY PURCHASE)

2024年12月22日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Christina

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

5つ星のうち5の評価

Easy to order what I wanted

Easy to order what I wanted. Came very quick in post 📪

2024年12月21日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Beverley

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

5つ星のうち3の評価

Shop assistant was very abrupt and…

Shop assistant was very abrupt and unable to find a lot of vinyls I was looking for

2024年12月17日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Sharon

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

5つ星のうち5の評価

HMV Belfast… helpful!!

Always helpful and keen to hear your opinion

2024年12月9日
hmv (UK) - Belfast ロゴ

hmv (UK) - Belfast からの回答

Hi Gerard

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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