Checked the boxset was in my local store online and then phoned to reserve it. Got confirmation about an hour later that it was available to collect. Fantastic. Very pleased.
企業が回答しました
3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Checked the boxset was in my local store online and then phoned to reserve it. Got confirmation about an hour later that it was available to collect. Fantastic. Very pleased.
企業が回答しました
Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your... もっと見る
企業が回答しました
HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... もっと見る
企業が回答しました
Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without... もっと見る
企業が回答しました
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Support当該企業による記述

3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was something I was looking for and was able to order it in store

hmv (UK) - Belfast からの回答
Love the vibe, the music, the staff and the merchandise. One of the best stores in Belfast.

hmv (UK) - Belfast からの回答
Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without a closer look. And this isn’t HMVs fault either. Overall good experience.

hmv (UK) - Belfast からの回答
well first free shipping over £20 which is brilliant, and I ordered Saturday 21st and the items were with me on Christmas Eve and I thought I missed last post 😂😂😂
Items were cheap too, never too dear for a couple of good movies

hmv (UK) - Belfast からの回答
Hmv is a brilliant shop for dvds cds t shirts and funkos It is brilliant

hmv (UK) - Belfast からの回答

hmv (UK) - Belfast からの回答
Fantastic service. Never ordered online with this company before. Very easy smooth service. Kept up to date with order and albums arrived on time. Well packed and in perfect condition. Which was important as they were presents. Will definitely use again.

hmv (UK) - Belfast からの回答
Guy in store so rude and unhelpful. My son who is autistic got really stressed when we had to bring a product back. We went to Belfast Store day before and spoke to a lovely helpful professional girl called Laura who took the time to listen to my son who is on the autistic spectrum. She told us to bring product back for a refund or to order a new product. The next day we went to store in Belfast and spoke to a guy who really did not want to be bothered by us, he was very unhelpful and told us to come back later. I said not possible as my son struggles going to busy places which was why we went to store early. All we needed to do was exchange and order replacement. My son got upset and ended up ordering wrong player the guy had zero customer service but when I told him my son was on the autistic spectrum, he changed his attitude but still hardly spoke to us. My son ended up not receiving the product that we thought we ordered. We were told player would arrive 3/4 days later but only arrived yesterday and is not what he thought he ordered.
It has been so stressful and time consuming and now it has to be returned to Belfast Store. I have tried to call to. Heck if correct player in available it no answer on phone.
If you check you will find the full email trail from last product which was returned cause it was faulty to order it new one which now has to be returned. Travelling to Belfast is not easy for us, especially as my son who gets really stressed going into shops and being around lots of people and as it’s impossible to speak to anybody on the phone as I am just kept on hold and cut off we don’t have any other options. I’m totally disgusted with your service on apart from the girl Laura in the Belfast store feel really letdown specially as my son Special Needs and obviously the guy that served us has no idea how to deal a pick up on the fact that a child that someone to listen to them.
I just wish we had went and bought it off Amazon or somewhere instead of wasting all this time on my son still doesn’t have his record player. I paid an extra £100 to upgrade what a total waste of my money.
Here is my phone number and I expa call back not another load of emails or a reply from AI
I want a full rebrand a pickup if player or a replacement but need it ASAP. Mound regards, Elizabeth
07840259297

hmv (UK) - Belfast からの回答
Made purchase via click & reserve. Informed of progress regarding dispatch & delivery by email. Went to collect the order & store assistant retrieved item immediately. He was very polite despite it being so close to Christmas and the store was very busy. A simple hassle free purchase.

hmv (UK) - Belfast からの回答

hmv (UK) - Belfast からの回答
Still waiting on an email to go and collect our item.
PLEASE CHASE UP MY PURCHASE)

hmv (UK) - Belfast からの回答

hmv (UK) - Belfast からの回答
Shop assistant was very abrupt and unable to find a lot of vinyls I was looking for

hmv (UK) - Belfast からの回答
Ordering dvds in store-Friendly staff,efficient and no hassle

hmv (UK) - Belfast からの回答

hmv (UK) - Belfast からの回答

hmv (UK) - Belfast からの回答
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