Checked the boxset was in my local store online and then phoned to reserve it. Got confirmation about an hour later that it was available to collect. Fantastic. Very pleased.
企業が回答しました
所在地
所在地を変更3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your... もっと見る
企業が回答しました
Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without... もっと見る
企業が回答しました
Excellent service friendly staff if item isn't available in stock the staff do what they can to get item if it's still available When HMV where in Bangor Co Down i was always ordering something... もっと見る
企業が回答しました
企業情報
hmv (UK) - Belfast について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, 英国
4.7
優良
498件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Belfast からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great purchase experience.
Great purchase experience.
Got item delivered to local store, HMV kept me in the loop throughout the delivery process.
2025年2月26日
hmv (UK) - Belfast からの回答
Hello Chieftains
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Belfast からの回答
Hi janice
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Belfast からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great condition and it was in excellent…
Great condition and it was in excellent care no damage or anything to it so I am happy with the product
2025年2月26日
hmv (UK) - Belfast からの回答
Hi Ethan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service in Belfast
Unfortunately didn’t get the guys name. But it was busy, Valentine’s Day, loads of people in. He acknowledged me straight away waiting for my collection and I was out within 2 minutes. The staff are always friendly and I love HMV for this reason.
2025年2月15日
hmv (UK) - Belfast からの回答
Hi Kr1pt0
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Belfast store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Belfast からの回答
Hi Nigel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Belfast からの回答
Hi P.F
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Found the staff very helpful and…
Found the staff very helpful and friendly, they also helped me choose the right earphones,answered any questions I had. The personal touch very evident.
2025年2月10日
hmv (UK) - Belfast からの回答
Hi Mary
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Belfast store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Belfast からの回答
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great choice of music.
2025年2月2日
hmv (UK) - Belfast からの回答
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
staff helpful and courteous
2025年2月4日
hmv (UK) - Belfast からの回答
Hello Lorraine
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Ordered some vinyl and they were…
Ordered some vinyl and they were delivered to Belfast HMV. All good, would recommend
2025年2月1日
hmv (UK) - Belfast からの回答
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff
Great staff, polite, friendly and helpful, orders arrived in the expected timeframe, and were correct and un damaged
2025年1月20日
hmv (UK) - Belfast からの回答
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Haven’t received a refund yet for items…
Haven’t received a refund yet for items I did not collect I purchased online.
2024年12月30日
hmv (UK) - Belfast からの回答
Hi Mark,
Sorry to hear about the delay with a return of your uncollected Click & Collect order. Our stores usually keep hold of these for 14 days to give our customers a chance to pop in and then they send them back if they haven't been collected within that timeframe. On this occasion, it looks like the store kept hold of that a little longer than ususal but we can see that they've now returned it for you and as soon as that arrives in the warehouse, we'll process the return and issue you with a refund asap.
Thanks for your patience in the meantime and do let us know at support.hmv.com should you need any further assistance in the meantime.
Great Service at HMV
Great products at reasonable prices. The staff are courteous, knowledgeable and eager to help. The very fact that HMV is one of the few media retailers on the uk high street makes the brand even more special. Great service every time I’m in store. Excellent.
2025年1月27日
hmv (UK) - Belfast からの回答
Hi Joe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely fantastic service every-time…
Absolutely fantastic service every-time I visit belfast the staff are always so pleasant and helpful, especially the manager gavin! Gavin was able to help me via email with a query I had . He was absolutely fantastic and so accommodating.
2025年1月27日
自発的なレビュー
hmv (UK) - Belfast からの回答
Hi Rachel
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Belfast store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff where very helpful and…
Staff where very helpful and understanding ,as I have learning disabilities and (my mum is writing this for me ) they gave me and my mum time to explain the issue and where very pleasant
2025年1月21日
hmv (UK) - Belfast からの回答
Hi Bernadette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff where very helpful and friendly
2025年1月13日
hmv (UK) - Belfast からの回答
Hello Ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Belfast からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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