I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I... もっと見る
企業が回答しました
所在地
所在地を変更46 The Mall, DA6 7JJ Bexleyheath, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
So pleased HMV have stores again, I visited the store at Bexleyheath and it was nice to flick through vinyls again. Unfortunately didn’t have the vinyl I was looking for so ordered it online, Easy to... もっと見る
企業が回答しました
I needed a Blu-ray for a birthday present and I saw online that another branch had it in stock, but not my local HMV. I went into my local branch at Bexleyheath and spoke to a very helpful assistant w... もっと見る
企業が回答しました
Always impressed by choice and value of Hmv+ free postage over £20 is a good deal.items usually arrive quickly and within promised timeslot.overall extremely pleased with hmv.com but also enjoy physic... もっと見る
企業が回答しました
企業情報
hmv (UK) - Bexleyheath について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
46 The Mall, DA6 7JJ, Bexleyheath, 英国
4.8
優良
253件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service at…Bexleyheath
Excellent customer service at Bexleyheath branch.
Wealth of knowledge
2025年10月31日
自発的なレビュー
hmv (UK) - Bexleyheath からの回答
Hi Jill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bexleyheath からの回答
Hi Mr.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful and friendly staff.
2025年10月23日
hmv (UK) - Bexleyheath からの回答
Hi Sally
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Hmv value Always impressed by choice and value of…
Always impressed by choice and value of Hmv+ free postage over £20 is a good deal.items usually arrive quickly and within promised timeslot.overall extremely pleased with hmv.com but also enjoy physically visiting my local store.recently got purple vinyl double Deep Purple for an amazing price
2025年10月19日
hmv (UK) - Bexleyheath からの回答
Hi Martin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bexleyheath からの回答
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Bexleyheath からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Bexleyheath からの回答
Hi Rita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wez - friendly and helpful
I checked for an item which my sister wanted but no stores had them in stock apart from the bexleyheath one. I was unable to find it but Wez was able to assist and located it within seconds. Wez was helpful and even managed to find both normal and limited edition of the item I was looking for! Wez was super helpful and so kind, it’s so lovely to have such friendly and helpful customer service. Thank you Wez!
2025年8月24日
自発的なレビュー
hmv (UK) - Bexleyheath からの回答
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was great experience pleasant and…
Was great experience pleasant and helpfull staff the shop very clean and plenty of all different iteams and very well presented and overall Wes and Sid member of staff very helpfull always but my dvds/bluerays and I feel physical media is so much better than streaming as the selection of movies are vast
2025年8月22日
自発的なレビュー
hmv (UK) - Bexleyheath からの回答
Hi Leigh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bexleyheath からの回答
Hi Jackie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very kind and helpful staff
2025年8月7日
hmv (UK) - Bexleyheath からの回答
Hi Mary
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bexleyheath store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Bexleyheath からの回答
Hi.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect!
From placing my CD order on line to collecting from my local store , everything went without a hitch . I was kept informed by e.mail of the stages my order was going through & when I went to the store to collect my delivery I was in there for 2 minutes . Perfect ! Could not be bettered .
2025年8月1日
hmv (UK) - Bexleyheath からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery took too long
Happy with my purchase and the price was the lowest I could find but the delivery took a long time
2025年7月24日
hmv (UK) - Bexleyheath からの回答
Hello Helen,
Thanks for taking the time to leave a review. Please be advised that our delivery estimate is 2-5 working days, and that your parcel arrived at the store on the third working day. We hope this helps.
Yves album
Received an amazing experience and some good advice first help me find the album. I want to get originally and get it delivered to my house and give me some really good job advice
2025年7月19日
hmv (UK) - Bexleyheath からの回答
Hi Desmond
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Items Ordered
The items I ordered, were delivered on time and with care. Helpful staff in the store in Bexleyheath, making the process easier.
2025年6月29日
hmv (UK) - Bexleyheath からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service. Lovely floor staff. Item arrived promptly and was excellent.
2025年6月15日
hmv (UK) - Bexleyheath からの回答
Hi Jean
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly & efficient
2025年6月12日
hmv (UK) - Bexleyheath からの回答
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bexleyheath からの回答
Hi Char
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast and easy
It was really easy to find what I was looking for in the website and place the order. The day after I received an email telling me that the item was ready to be collected. Again, it was fast and easy. Great service from HMV. Highly recommended.
2025年5月26日
hmv (UK) - Bexleyheath からの回答
Hi Miren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。