I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I... もっと見る
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所在地
所在地を変更46 The Mall, DA6 7JJ Bexleyheath, GB
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So pleased HMV have stores again, I visited the store at Bexleyheath and it was nice to flick through vinyls again. Unfortunately didn’t have the vinyl I was looking for so ordered it online, Easy to... もっと見る
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I needed a Blu-ray for a birthday present and I saw online that another branch had it in stock, but not my local HMV. I went into my local branch at Bexleyheath and spoke to a very helpful assistant w... もっと見る
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Always impressed by choice and value of Hmv+ free postage over £20 is a good deal.items usually arrive quickly and within promised timeslot.overall extremely pleased with hmv.com but also enjoy physic... もっと見る
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企業情報
hmv (UK) - Bexleyheath について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
46 The Mall, DA6 7JJ, Bexleyheath, 英国
4.8
優良
253件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service advice and help
2025年5月15日
hmv (UK) - Bexleyheath からの回答
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Never encountered a problem with my…
Never encountered a problem with my local store whether it be instore or collection. Everyone always polite and helpful.
2025年5月9日
hmv (UK) - Bexleyheath からの回答
Hi Marie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
this experience was amazing and was…
this experience was amazing and was quick and effective.
2025年5月2日
hmv (UK) - Bexleyheath からの回答
Hi Nolan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I really enjoyed the service & the…
I really enjoyed the service & the products were in great conditions!!!
2025年5月4日
hmv (UK) - Bexleyheath からの回答
Hi Sujanta
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered what I wanted and received it…
Ordered what I wanted and received it within a few days. Staff very helpful.
2025年3月29日
hmv (UK) - Bexleyheath からの回答
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bexleyheath からの回答
Hi Jon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I go into the store often and staff is…
I go into the store often and staff is always friendly and helpful, especially Wez
2025年3月15日
hmv (UK) - Bexleyheath からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Thank You , HMV . Bexley , . 💜 , .
I was more , pleased with my , 3 / three , purchase,s . Than not happy .
2 / . Single , CD , disc,s , .
+ 1 / . 4 CD , disc,s , Box set , .
They are very good . Well done , HMV , .
Thrilled infact . Thank you , . 💝 , .
2025年3月1日
hmv (UK) - Bexleyheath からの回答
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff in store
Great staff in store, very helpful with ordering. Good communication throughout & no problems with collection. Very pleased!
2025年2月26日
hmv (UK) - Bexleyheath からの回答
Hi Carol
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bexleyheath store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Friendly and knowledgeable people eager…
Friendly and knowledgeable people eager to help and assist.
2025年2月26日
hmv (UK) - Bexleyheath からの回答
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service and polite good customer…
The service and polite good customer service I recommend other people to shop there. Good range of films for adults and children.
2025年2月26日
hmv (UK) - Bexleyheath からの回答
Hi June
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff.
2025年2月6日
hmv (UK) - Bexleyheath からの回答
Hi Colin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I love hmv
I love hmv, because, it has altirnative, kawaii and other things that people like!!!
2025年2月9日
hmv (UK) - Bexleyheath からの回答
Hi Sara
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Bexleyheath からの回答
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service, easy to order online, great communication, quick delivery to store, easy collection in store.
2025年1月21日
hmv (UK) - Bexleyheath からの回答
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful and friendly
Helpful and friendly. The shop is a credit to the HMV brand. Bexleyheath
Branch.
2025年1月20日
hmv (UK) - Bexleyheath からの回答
Hi michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I visited to pick up a previously…
I visited to pick up a previously ordered CD and to excahnge a deluxe CD that included a DVD that didn't work. When I got home I found the CD was not the deluxe version and did not include a DVD.
2025年1月17日
hmv (UK) - Bexleyheath からの回答
Hello Tony
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Excellent arrived promptly and good…
Excellent arrived promptly and good value for money
Will definitely use again
2025年1月15日
hmv (UK) - Bexleyheath からの回答
Hi Daniel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering In-Store from the Depot.
Ordering from the store was easy, with pleasant, helpful staff. The reason you only get three stars is because of a problem with feedback from the Depot. One of the CDs I ordered turned out to be out of stock, although still showing in-store and online. I was not informed by the Depot, I had to visit the store where I was told. I have subsequently received an email from the Depot explaining, but not telling me how long I would have to wait for despatch. There was also a week's lag from my order confirmation. This certainly needs improving or I would hesitate in future to order more in-store or online. So five stars for the store and staff and one star for the depot, giving an average of three.
2025年1月6日
hmv (UK) - Bexleyheath からの回答
Hi Glenn
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Good experience
A physical shop in which to browse as well as pick up an online order for a specific item. And chat with staff and other customers including swapping ideas. Why did nobody think of that before... the internet
2025年1月12日
hmv (UK) - Bexleyheath からの回答
Hello Stephen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
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