We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff... もっと見る
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所在地
所在地を変更MSU2A, Bullring, B5 4BE Birmingham, GB
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レビュアーのコメントを見てみましょう
Seeking a Tai Chi dvd, Tom in the Birmingham branch was helpful and organised my purchase swiftly. He was professional and demonstrated patience when I explained I was in Birmingham on a trip from... もっと見る
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Attended an artist album release signing at Birmingham Bullring. It was super easy to collect my pre-order and queue up for the signing. Made another purchase after and the young female colleague on t... もっと見る
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The gentleman in the Birmingham store looked up availability when not in store and checked the cost benefit against individual series. He explained it would be four to five days and they could hold it... もっと見る
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企業情報
hmv (UK) - Birmingham Bullring について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
MSU2A, Bullring, B5 4BE, Birmingham, 英国
4.7
優良
318件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to order
Easy to order, fast and easy service with confirmation emails telling you when to collect.
2025年2月27日
hmv (UK) - Birmingham Bullring からの回答
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
How to increase sales!!
I love visiting the HMV stores in Birmingham, however, for a long time I've noticed an issue which I'd like to share with you that perhaps may increase sales.
It's great to see HMV stocking what are considered audiophile L.P's, for example the Tone Poet series, pressings by Acoustic Sounds and others. Usually these records are only available from specialist on-line stores or direct from the U.S.A. What I'm finding, particularly in the Bullring store, is that the sealed packages these albums come in have been opened. There's so many that are unsealed that I can't for the life of me think that some random customer is going into store and doing this. The premium price these records cost is partly based on them being sealed - i.e. no-one has had chance to get their greasy fingers on them.
If it is a store or organisation policy to open the seal may I recommend this stops. I'm sure you will see sales increase - certainly I won't purchase an unsealed copy of these albums.
2025年2月15日
自発的なレビュー
hmv (UK) - Birmingham Bullring からの回答
Hi Paul
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Hmv in the Bullring
The assistant was friendly and helpful and I was served almost straight away and finished my purchase inside 2 minutes and then left.
Always happy to shop at hmv it's a much better experience than buying on line.
2025年2月14日
hmv (UK) - Birmingham Bullring からの回答
Hi Craig
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Birmingham Bullring store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Excellent Customer Service from Dave @…
Excellent Customer Service from Dave @ the Birmingham Bull Ring Store when ordering an item on 25 January 2025 for delivery to that Store.
Keith
2025年1月25日
hmv (UK) - Birmingham Bullring からの回答
Hello Keith
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Birmingham Bullring store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Birmingham Bullring からの回答
Hi Yaqoub
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Birmingham Bullring store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great customer service
Great customer service, kept up to date on when my order will be delivered. Easy collection and quick delivery.
2025年1月29日
hmv (UK) - Birmingham Bullring からの回答
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
David was very friendly he was the…
David was very friendly he was the person who also took my order. He was understanding and patient.
2025年1月26日
hmv (UK) - Birmingham Bullring からの回答
Hi Priya
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great place to browse and shop.
As usual staff really helpful and efficient, Amber on this occasion. Sorted out my order for home delivery in no time.
2025年1月25日
hmv (UK) - Birmingham Bullring からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great online purchase
The WiFi while I was in store to order was bad and so I couldn't order it, but I ordered it online with no problem. Smooth delivery too, thanks!!
2025年1月25日
hmv (UK) - Birmingham Bullring からの回答
Hi Taz
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great service at the hmv store in…
Great service at the hmv store in Birmingham City centre. Young lady assistant Amber friendly and helpful and polite. Was impressed with the service and the dvd I received. Thank you! Much appreciated.
2025年1月19日
hmv (UK) - Birmingham Bullring からの回答
Hello Geoff
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Birmingham Bullring store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Birmingham Bullring からの回答
Hi Jonathan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Proper store for all entertainment
Great staff, well laid out store and a great selection of merchandise for all
2025年1月15日
hmv (UK) - Birmingham Bullring からの回答
Hi Bongo
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Birmingham Bullring store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Guy in the shop was really helpful and…
Guy in the shop was really helpful and sorted out my exchange
2025年1月13日
hmv (UK) - Birmingham Bullring からの回答
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was easy to navigate the online HMV…
It was easy to navigate the online HMV website. My order was delivered quickly too so I will definitely order from you again.
2024年12月29日
hmv (UK) - Birmingham Bullring からの回答
Hi Judy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Birmingham Bullring からの回答
Hi louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and polite.
2024年12月29日
hmv (UK) - Birmingham Bullring からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Birmingham Bullring からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really easy transaction had to cancel…
Really easy transaction had to cancel an item as well which was really easy no complications
2024年12月21日
hmv (UK) - Birmingham Bullring からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got what I wanted with the help of the…
Got what I wanted with the help of the lady assistant. She was very helpful, patient,polite and knowledgeable.
Well done 👏
2024年12月12日
hmv (UK) - Birmingham Bullring からの回答
Hello paul
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Birmingham Bullring store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Well Done
I recieved excellent and friendly customer service and was able to purchase everythig I needed in 1 transaction. 1 item was sent to me directly and i was kept fully informed of it's progress.
2024年12月6日
hmv (UK) - Birmingham Bullring からの回答
Hello Joanne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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