Nick helped me check out some records that weren’t in stock, to see when they will be in stock, and which locations have copies. He also helped with ordering one of the albums I was looking for, and I... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
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レビュアーのコメントを見てみましょう
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... もっと見る
企業が回答しました
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... もっと見る
企業が回答しました
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... もっと見る
企業が回答しました
企業情報
hmv (UK) - Blackpool について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, 英国
4.7
優良
207件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The man at the Blackpool store was…
The man at the Blackpool store was amazing and helped me out a lot, he deserves a lot of credit
2024年4月8日
hmv (UK) - Blackpool からの回答
Hello Michaela
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
The guy that served me in the shop at…
The guy that served me in the shop at Blackpool could not have been more helpful. He was outstanding and arranged a delivery of a toy for my son which arrived and he’s over the moon.
It’s not often these days you get a great customer experience but I definitely did.
Big thanks to the chap that served me, he’s a credit to you organisation. Thanks HMV!
2024年4月6日
hmv (UK) - Blackpool からの回答
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service
Very friendly staff. Fast delivery. Replacement sorted quickly due to a faulty cd.
2024年3月30日
hmv (UK) - Blackpool からの回答
Hi Bex
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Blackpool からの回答
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good range of products and service at HMV Blackpool
Having visited a few stores in Blackpool for suitable wired headphones and not finding either a suitable product or good service I gave up. On my way home I passed the HMV store and wondered if they sold them. Upstairs they had a wide selection. Though most were wireless they had a fair number ranging from surprisingly lower prices than I expected to more expensive for the knowledgeable and discerning. I asked for help and showed my old, well used and loved headphones but now broken that connected to my Yamaha keyboard. He confirmed the wired headphones on display were suitable and explained the difference between over ear, like my old ones, and on ear ones along with answers to my questions. He confirmed the 3.5mm connector which plugged into my Yamaha adapter were on the headphones I was considering. I bought and left the store happy I found a store with products and service that turned my negative day's shopping to a positive one. I am 72, not into wireless tech, Bluetooth and similar - a bit old fashioned, behind the times perhaps but one thing I do know is good old fashioned attentive customer service will never go out of fashion and that was there at HMV Blackpool.
2024年2月20日
自発的なレビュー
hmv (UK) - Blackpool からの回答
Hi Raymond
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keep me up to date with order and staff…
Keep me up to date with order and staff was very polite
2024年2月2日
hmv (UK) - Blackpool からの回答
Hi Kathy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
How fast you got my purchase to me
2024年2月1日
hmv (UK) - Blackpool からの回答
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Blackpool からの回答
Hi Paul
Thanks for getting in touch with such a positive 5 star review of our Blackpool store; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very attentive and helpful
Staff very attentive and helpful, wouldn’t go anywhere else
2024年1月25日
hmv (UK) - Blackpool からの回答
Hi KEITH
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
great low prices.
2024年1月2日
hmv (UK) - Blackpool からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Record player
My son got the same record twice so I took it back to exchange one for another which wasn't in stock so I was offered delivery, excellent service from staff in the Blackpool shop upstairs and really quick delivery. Went in for a record player before Christmas as well and the staff again were very helpful.
2023年12月27日
hmv (UK) - Blackpool からの回答
Hi Sharon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kept updated when my order was to be…
Kept updated when my order was to be dispatched, when it will arrive at store & when it was in store . Easy collection too
2023年12月16日
hmv (UK) - Blackpool からの回答
Hi Lynda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good service friendly helpful staff…
Good service friendly helpful staff quick delivery and good price
2023年12月20日
hmv (UK) - Blackpool からの回答
Hi Tina
Thank you for leaving a 5 star review for hmv Blackpool!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon and merry christmas :-)
All good and quick.
2023年12月20日
hmv (UK) - Blackpool からの回答
Exactly how it should be, so thank you Wayne and merry christmas!
Kept in touch regularly as to when CD…
Kept in touch regularly as to when CD was back in stock and available to pick up.
2023年12月17日
hmv (UK) - Blackpool からの回答
Hi Frank
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered this item as a Xmas gift and…
Ordered this item as a Xmas gift and the delivery was extremely quick! Staff in the Blackpool branch were very polite and helpful.
2023年12月16日
hmv (UK) - Blackpool からの回答
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Enjoyable,hassle free experience
The assistant was polite, cheerful and very helpful. The items I required were on the upper floor , to save me using the lift, I have mobility problems, she, Louise,went upstairs and brought me a selection to choose from.
2023年12月16日
hmv (UK) - Blackpool からの回答
Hi GWEN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent transaction
Excellent transaction. Good selection of anime and other genres. Fast delivery and very well packaged. Nice and smooth no hassle like some other services.
2023年12月7日
hmv (UK) - Blackpool からの回答
Hi Dean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV had all the CD's I needed
HMV had all the CD's I needed, at a good price and delivery was fast
2023年12月6日
hmv (UK) - Blackpool からの回答
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I'm still waiting for my delivery
2023年11月29日
hmv (UK) - Blackpool からの回答
Hi Ian
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
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