The staff are really amazing people they help u when u need them to look for something that u want or will get . They understand special needs hmv is a great shop to feel relaxed I love it at this... もっと見る
企業が回答しました
所在地
所在地を変更5/6 The Avenue, Commercial Road, BH2 5RP Bournemouth, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The staff in the Bournemouth store were very helpful and friendly. I'd initially travelled to the store to purchase a record but the record wasn't in satisfactory condition so they order a fresh copy... もっと見る
企業が回答しました
The reason why I rate it 4 stars is that I am a funko pop collector and I am a big fan of xxxtentaction and they have little amount of CDs that are sung by him. And I think you should put a few more... もっと見る
企業が回答しました
After mistakenly ordering one record in the 3 for £66 online incorrectly the Bournemouth HMV staff were able to swap out the record for one they had in stock without having to return the whole order.... もっと見る
企業が回答しました
企業情報
hmv (UK) - Bournemouth について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
5/6 The Avenue, Commercial Road, BH2 5RP, Bournemouth, 英国
4.7
優良
152件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick delivery
Quick delivery, good communication and helpful friendly staff at the Bournemouth store.
2026年8月4日
hmv (UK) - Bournemouth からの回答
Hi Bryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bournemouth からの回答
Hi Jonathan
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bournemouth store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Bournemouth からの回答
Hi Graham,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful in Bournemouth
The staff in the Bournemouth store were very helpful and friendly. I'd initially travelled to the store to purchase a record but the record wasn't in satisfactory condition so they order a fresh copy and it arrived within a week. Great service!
2026年7月18日
hmv (UK) - Bournemouth からの回答
Hello Steve
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Bournemouth からの回答
Hi Allen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman was very helpful when I…
The gentleman was very helpful when I asked some questions he gave me great advice with new films coming out
2026年6月28日
hmv (UK) - Bournemouth からの回答
Hello Mr
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The staff are really amazing people …
The staff are really amazing people they help u when u need them to look for something that u want or will get . They understand special needs hmv is a great shop to feel relaxed I love it at this place the people make me smile and cheer me up with no end I award them a million trillion to the moon and back stars ✨️ 😊
2026年6月29日
hmv (UK) - Bournemouth からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a CD
Ordered a CD - arrived within 2 days in good condition, faster than they advertised. Staff was very helpful and super friendly throughout, nothing to complain about.
2026年6月1日
hmv (UK) - Bournemouth からの回答
Hi Matas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bournemouth からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Speedy delivery.…
The album was delivered to the store for collection soon after ordering,pick up went smoothly and I would do it again.
2026年5月15日
hmv (UK) - Bournemouth からの回答
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bournemouth からの回答
Hi Steve,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bournemouth からの回答
Hi Barry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant come on time had no problem…
Brilliant come on time had no problem at all so thank you hmv
2026年4月5日
hmv (UK) - Bournemouth からの回答
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
No problem in getting what was needed
2026年3月23日
hmv (UK) - Bournemouth からの回答
Hi Linda,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Bournemouth. Terrific,friendly staff and great service.
Always helpful, friendly,knowledgeable staff - and prompt delivery to my Bournemouth HMV.
2026年3月24日
hmv (UK) - Bournemouth からの回答
Hi michael
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bournemouth store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Helpful staff and great customer service
When I go to HMV all the staff are very friendly and helpful. If I need anything I only need to ask.
2026年3月7日
hmv (UK) - Bournemouth からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good actually
Very good actually. The product I wanted wasn’t in store, however the sales assistant spent time finding it and arranged for it to be delivered.
The store isn’t massive and so I wouldn’t expect it to stock my niche preferences. But it’s obvious things can be ordered and delivered safely in a few days.
2026年3月1日
hmv (UK) - Bournemouth からの回答
Hi Rosie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff's very helpful and friendly…
The staff's very helpful and friendly service and the fact that they have a sence of humour.
2026年2月14日
hmv (UK) - Bournemouth からの回答
Hello Jasmin
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Good service
Good service, knowledgable and helpful staff. They found a dvd that I wanted for my husband, ordered it and I received it when I was told it was due. Great experience, very happy
2026年2月8日
hmv (UK) - Bournemouth からの回答
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Easy to navigate through the website.
Quick delivery.
Vinyls arrived well packaged.
2026年1月28日
hmv (UK) - Bournemouth からの回答
Hi Dianna,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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