We called into HMV today at the Xscape near Wakefield. The young lad who served us was unusual in this day & age in that he was extremely helpful & friendly. Other stores we went into the shop assista... もっと見る
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所在地
所在地を変更Unit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR Castleford, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The vinyl I wanted was not on stock the guy behind the counter was very helpful and ordered the what I wanted I told him I was not local so he helped me arrange for home delivery. Two days after I a... もっと見る
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The gentleman (Marcus according to the receipt)who served me made sure I understood the whole process (never ordered in shop for a home delivery before , im old school and like to buy there and then i... もっと見る
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The album l ordered online was a bad pressing, a manufacturing fault. Rather then have the hassle of mailing it back, I could take it to my local HMV store. This was hassle free and not a problem at a... もっと見る
企業が回答しました
企業情報
hmv (UK) - Castleford について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, 英国
4.8
優良
155件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Review of Freeport shop in Castleford.
They are always friendly and helpful. If they don't have a product in they will order it.
2024年7月24日
hmv (UK) - Castleford からの回答
Hi joanne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service in this…
Excellent customer service in this store. Lovely staff members and always helpful and friendly
2024年7月9日
hmv (UK) - Castleford からの回答
Hi Gareth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Exceptional Service
I have been a frequent customer at my local HMV for quite a number of years. I usually order online and have it delivered to store and I pick up. Everybody there is so helpful including Ryan, Mark and Marcus among others. I buy vinyl and 4K UHD films mostly and found HMV competitive on price with a great website.
2024年6月13日
hmv (UK) - Castleford からの回答
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ease of ordering to a local store for…
Ease of ordering to a local store for collection. Also, professional and helpful staff in the jct32 store.
2024年6月6日
hmv (UK) - Castleford からの回答
Hello Anthony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff were very helpful and nothing was…
Staff were very helpful and nothing was too much trouble. Very satisfied with the service I received.
2024年5月22日
hmv (UK) - Castleford からの回答
Hi Denise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Castleford からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Castleford からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We called into HMV today at the Xscape…
We called into HMV today at the Xscape near Wakefield. The young lad who served us was unusual in this day & age in that he was extremely helpful & friendly. Other stores we went into the shop assistants couldn’t lift their head from their phones when we walked in. We normally don’t leave reviews but we both thought HMV & their staff deserved our time & effort in leaving one on this occasion.
2024年5月13日
自発的なレビュー
hmv (UK) - Castleford からの回答
Hi Mr W
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Castleford からの回答
Hi Mr Taylor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Castleford からの回答
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Castleford からの回答
Hi Jason
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff Helpful and Knowledgeable
The staff were very knowledgeable and having asked for a much older song, they were great with their persistence in finding it and very patient. I got what I wanted and a 3 Cd with lots of great songs I like, plus the one I really wanted. So a great deal for me, thank you!
2024年4月6日
hmv (UK) - Castleford からの回答
Hi Cheryl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went to pick up a dvd all straight…
Went to pick up a dvd all straight forward at the checkout desk lady who served me was very polite and efficient.
2024年4月6日
hmv (UK) - Castleford からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I always use the Castleford HMV and…
I always use the Castleford HMV and they are so helpful every time. Thanks
2024年3月25日
hmv (UK) - Castleford からの回答
Hi sally
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very knowledgeable
Staff very knowledgeable, efficient and helpful. I ordered a dvd and was kept informed of the progress of my order from the start, and it came when the staff member had said it would.
2024年3月23日
hmv (UK) - Castleford からの回答
Hi Ruth
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
2024年3月20日
hmv (UK) - Castleford からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Castleford からの回答
Hello Christine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Castleford からの回答
Hi Mrs Morrison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Castleford からの回答
Hi Darren
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good service
It was nearly closing time, I asked where to find a CD the assistant stopped what he was doing, looked for me,then looked up for stock, ordered it, quick pleasant and not a problem. The CD arrived early too and even with the postage still cheaper than on line.
2024年2月2日
hmv (UK) - Castleford からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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