I wanted to thank you to a lovely retailer who works in Cheltenham HMV her name is Snow , wonderful service , so friendly and helpful. Witnessed her being verbally abused by another customer she hand... もっと見る
企業が回答しました
所在地
所在地を変更28-29 Regent Arcade, GL50 1JZ Cheltenham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
help always there. had to order an album saturday afternoon arrived to my home monday early afternoon. thank you
企業が回答しました
Super helpful and friendly! Was looking for something that was released a few days before and asked about it to the helpful goth-rocker working there. They didn't have what I was looking for in store... もっと見る
企業が回答しました
Received email telling me my item was dispatched 28/11. By 10/12 still no sign of in store arrival. No further communication. Can't find a way to easily query or chase up order. After receiving th... もっと見る
企業が回答しました
企業情報
hmv (UK) - Cheltenham について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
28-29 Regent Arcade, GL50 1JZ, Cheltenham, 英国
4.8
優良
281件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Cheltenham からの回答
Hi SJ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Messiah arrived early!
My wife treated me to a CD of 'The Messiah', since I love the Oratorio by Handel and have been unable to attend a performance for a number of years.
We went to the obvious store and were served by a very efficient young man who informed us that we were unlikely to receive the package until the new year.
We went away for New Year and while away we received confirmation of delivery on 29 December 2023; thankfully it was very well parcelled and fitted through our letterbox in our absence.
That's what I call efficiency! David
2023年12月29日
hmv (UK) - Cheltenham からの回答
Hi David,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ps5 game arrived it quick time the…
Ps5 game arrived it quick time the staff where ver accommodating too
2023年12月24日
hmv (UK) - Cheltenham からの回答
Hi Darren,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Tried and Trusted
It's that time of year when mail begins to go missing especially packages that so obviously contain cd's so I'm always a little concerned,however my order arrived promptly as is HMV's style.Reccomend dealing with them.I always visit in-store when I visit the nearest one to where I live,always buy something too!
2023年12月15日
hmv (UK) - Cheltenham からの回答
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
See you soon in hmv Cheltenham and have a very merry christmas.
Quick and efficient service has always…
Quick and efficient service has always thank u hmv
2023年12月18日
hmv (UK) - Cheltenham からの回答
All our thanks goes to you for your 5 star review and for shopping with us at hmv!
Everything was delivered quickly and…
Everything was delivered quickly and there was no damage or problems with delivery.
2023年12月18日
hmv (UK) - Cheltenham からの回答
Exactly how it should be done Kian, thanks for your review and merry christmas!
Excellent service again
Excellent service again. The product was in stock, easily ordered and promptly delivered in store. Many thanks 😊
2023年12月12日
hmv (UK) - Cheltenham からの回答
Hi Julia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly helpful staff in store on…
Friendly helpful staff in store on collection of my order. Order was processed smoothly.
2023年12月12日
hmv (UK) - Cheltenham からの回答
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pretty Woman DVD
Just asked assistant if they had Pretty Woman dvd in store, he looked for me, they didn’t have it , but he promptly said l can order it for you, brilliant service, thank you HMV ☺️
2023年12月16日
hmv (UK) - Cheltenham からの回答
Hello Mary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Kind regards
hmv (UK) - Cheltenham からの回答
Hi eddie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very satisfied with HMV ordering…
Very satisfied with HMV ordering headphones for my grandsons Christmas gift, kept me updated by e-mail and when parcel was ready for collection, well done to all
2023年12月14日
hmv (UK) - Cheltenham からの回答
Hi Mrs Mccarrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very Friendly Staff and very Helpful. 🙂
Very friendly staff and very helpful too. I was very happy with the service I got in HMV Cheltenham. From Kirsty . 🙂
2023年12月4日
hmv (UK) - Cheltenham からの回答
Hi Kirsty
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are always great
2023年12月11日
hmv (UK) - Cheltenham からの回答
Hi Jair,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything went according to plan
2023年12月6日
hmv (UK) - Cheltenham からの回答
Hi Gordon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Cheltenham からの回答
Hi reg
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Helpful staff in Cheltenham store
2023年12月2日
hmv (UK) - Cheltenham からの回答
Hello,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Cheltenham からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great as it has always been
Daugther has been trying to source more k pop albums without paying high import fees/postage. She has finally found HMW that offer that and they will deliver as soon as the album is released if not in store. Staff were helpful in store when she was asking about stock and delivery. Lovely to see the next generation loving this store/company and enjoying the tangible music experience
2023年11月10日
hmv (UK) - Cheltenham からの回答
Hello Jennifer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Thrilled with my fabulous album by the…
Thrilled with my fabulous album by the fantastic Johnny Marr, great cobalt blue colour vinyl
2023年11月8日
hmv (UK) - Cheltenham からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Cheltenham からの回答
Hi Lucy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。