Super helpful and friendly! Was looking for something that was released a few days before and asked about it to the helpful goth-rocker working there. They didn't have what I was looking for in store... もっと見る
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所在地
所在地を変更28-29 Regent Arcade, GL50 1JZ Cheltenham, GB
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I try if at all possible to resist the likes of Amazon (not always successfully) and shop locally supporting local businesses in my town. I also like to see and touch the items I wish to purchase. On... もっと見る
企業が回答しました
I always have a good experience at my local branch (Cheltenham).I am very well looked after,all members of staff make you welcome.On line also works well,deliveries to the local store.
企業が回答しました
Received email telling me my item was dispatched 28/11. By 10/12 still no sign of in store arrival. No further communication. Can't find a way to easily query or chase up order. After receiving th... もっと見る
企業が回答しました
企業情報
hmv (UK) - Cheltenham について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
28-29 Regent Arcade, GL50 1JZ, Cheltenham, 英国
4.8
優良
275件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Super helpful and friendly :)
Super helpful and friendly! Was looking for something that was released a few days before and asked about it to the helpful goth-rocker working there. They didn't have what I was looking for in store and offered their mail ordered or in-shop delivery service. Picked it up a few day later by their friendly metalhead guy. Will definitely order my media there again!
2026年6月17日
hmv (UK) - Cheltenham からの回答
Hi Ceylan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service in the shop and being…
Excellent service in the shop and being kept in touch with delivery. Thank you
2026年6月15日
hmv (UK) - Cheltenham からの回答
Hi Mrs White
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well done Hmv.
I always have a good experience at my local branch
(Cheltenham).I am very well looked after,all
members of staff make you welcome.On line also
works well,deliveries to the local store.
2026年6月6日
hmv (UK) - Cheltenham からの回答
Hi Gary
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cheltenham store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Always had good service from hmv
Always had good service from hmv, products all good and arrived safely on time
2026年6月4日
hmv (UK) - Cheltenham からの回答
Hi paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Cheltenham からの回答
Hi elizabeth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Cheltenham からの回答
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Cheltenham からの回答
Hi MICHAEL
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service
Geoff was very patient and helpful in dealing with an order enquiry for a steelbook.
2026年5月6日
hmv (UK) - Cheltenham からの回答
Hi LAURENCE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
awesome
it got here so fast, in perfect condition and i was kept informed throughout the whole shipment
2026年5月15日
hmv (UK) - Cheltenham からの回答
Hi Amelie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Exceptionally Customer Focused.
I try if at all possible to resist the likes of Amazon (not always successfully) and shop locally supporting local businesses in my town. I also like to see and touch the items I wish to purchase. On this occasion I was able to purchase a recently released 4K title and order and pay for another, due to be released shortly. They kindly offered to have it sent to me. The service and conversation and knowledge of staff is superb. When you are next in the area, strongly recommend you pay this store a visit.
2026年5月14日
hmv (UK) - Cheltenham からの回答
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Cheltenham からの回答
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As usual I was amazed how quickly my…
As usual I was amazed how quickly my order came. I was delighted as always.
From time to time I order from you and am always pleased having it delivered or collecting from the Cheltenham store. Well done HMV and thank you.
2026年4月21日
hmv (UK) - Cheltenham からの回答
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Most polite informed and helpful staff…
Most polite informed and helpful staff ! So pleased the store is near enough that we can access it.
2026年4月21日
hmv (UK) - Cheltenham からの回答
Hi Sheila
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy website to use and process was…
Easy website to use and process was smooth and simple. Prompt delivery and kept up to date with dispatch etc...
2026年4月14日
hmv (UK) - Cheltenham からの回答
Hello Jon,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent staff helping
2026年4月17日
hmv (UK) - Cheltenham からの回答
Hi Mr Dowsett,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Cheltenham からの回答
Hi Laurence,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They found the CD I wanted and it was…
They found the CD I wanted and it was available for collection from my nearest store. No problem with either
2026年4月6日
hmv (UK) - Cheltenham からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Cheltenham からの回答
Hi Victoria
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Every one in the hmv store was amazing…
Every one in the hmv store was amazing and very knowledgeable
2026年4月1日
hmv (UK) - Cheltenham からの回答
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales boy was extremely helpful
The sales boy was extremely helpful, nothing was too much trouble.
2026年4月7日
hmv (UK) - Cheltenham からの回答
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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