Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage. In-store experience was great and the... もっと見る
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所在地
所在地を変更Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I look on the hmv site for music, go for the one type of music thats new, go from there, when not available in store one of the members order it for if possible. when in store look around my self.
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Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... もっと見る
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Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me kn... もっと見る
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企業情報
hmv (UK) - Chester について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, 英国
4.8
優良
271件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The young lady in the store was very…
The young lady in the store was very helpful and dealt my request.
2024年4月8日
hmv (UK) - Chester からの回答
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy ordering and quick delivery
2024年4月6日
hmv (UK) - Chester からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
store❤️, online😭
I love the stock offering and the staff were really helpful and ordered online what they didn't carry.
My only problem was that they didn't get my delivery address right. I pointed this out in the store and then returned 5 minutes later when I looked at the order slip.
The guy at the till was busy and said he would correct it .
However emails showing delivery details still had the incorrect address.
I landed up having to go to the neighbouring farm to ask them to receive it for me.
2024年4月5日
hmv (UK) - Chester からの回答
Hi joanna
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We are pleased to hear you managed to retrieve the item and this issue has been fed back to the store. Regards
hmv (UK) - Chester からの回答
Hi john
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good price ,the delivery was quick I'm…
Good price ,the delivery was quick I'm really pleased with my purchase
2024年4月4日
hmv (UK) - Chester からの回答
Hi Debbie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered CD’s which weren’t in stock
Ordered CD’s which weren’t in stock. Informed would take 3-5 working days - arrived in store for collection on different days but both within the 5 working days. Friendly and helpful customer service in store.
2024年3月21日
hmv (UK) - Chester からの回答
Hi Sue
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Combo of Store and Site
The ordering process was straightforward and had a low value to hit for free postage.
I also recently started using the site to see what was in stock at the Chester store which even helped me pickup films that were in the back of the store once I spoke to a staff member to fetch said items for me.
It works hand in hand with the shopping in person experience which is great.
2024年3月14日
hmv (UK) - Chester からの回答
Hi Christopher
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good service from hmv wish you had…
Very good service from hmv wish you had a shop by use
2024年3月6日
hmv (UK) - Chester からの回答
Hi Eryl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD wasn’t available in store
CD wasn’t available in store, but assistant ordered on line for me and cd arrived on schedule, great service.
2024年2月24日
hmv (UK) - Chester からの回答
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Couldn't be easier to order online and…
Couldn't be easier to order online and collect in local store. Thank you for excellent service.
2024年2月19日
hmv (UK) - Chester からの回答
Hi JONATHAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was very quick and easy
2024年1月27日
hmv (UK) - Chester からの回答
Hi Caleb
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service, no drama
I bought a T-shirt at the Liverpool store as a gift, which turned out to be the wrong size. I returned it to the Chester store after Christmas. The correct size was not available but the staff member processed a refund, then ordered what I needed from the hmv website to be delivered directly to my giftee. No fuss, just super helpful. Thanks
2024年1月20日
hmv (UK) - Chester からの回答
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item delivered to store quickly.
I ordered an item to be delivered to the Chester store and it came swiftly. The staff were really helpful. I always find shopping in the Chester store a good experience.
2024年1月9日
hmv (UK) - Chester からの回答
Hello Deborah,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Wide range of Dvds at great prices …
Wide range of Dvds at great prices quick delivery and well packaged
2024年1月9日
hmv (UK) - Chester からの回答
Hi Sharon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
2023年12月22日
hmv (UK) - Chester からの回答
Hi Allan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Ordered a product; arrived in store 2 days later. Excellent service. The member of staff was very helpful in every way as I wasn't sure of the products name.
2023年12月18日
hmv (UK) - Chester からの回答
Hi Robert,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Chester からの回答
Hi Moira
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great to see that there are still real…
Great to see that there are still real record shops on the high street... staffed by passionate enthusiasts who genuinely want to help. More power to your elbow HMV
2023年12月19日
hmv (UK) - Chester からの回答
Hi Dave
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Item dispatched promptly and arrived as…
Item dispatched promptly and arrived as promised.
2023年12月13日
hmv (UK) - Chester からの回答
Thanks for the 5 stars and have a merry christmas Robert!
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