I look on the hmv site for music, go for the one type of music thats new, go from there, when not available in store one of the members order it for if possible. when in store look around my self.
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所在地
所在地を変更Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage. In-store experience was great and the... もっと見る
企業が回答しました
Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... もっと見る
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Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me kn... もっと見る
企業が回答しました
企業情報
hmv (UK) - Chester について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, 英国
4.8
優良
270件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Chester からの回答
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service, good price. Delivered promptly many thanks. Would definitely use again.
2024年12月27日
hmv (UK) - Chester からの回答
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Chester からの回答
Hello Joanne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Chester からの回答
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivery of DVD and CD to store on time…
Delivery of DVD and CD to store on time and staff in store very helpful.
2024年12月20日
hmv (UK) - Chester からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Chester からの回答
Hello Richard
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff member in chester store was…
Staff member in chester store was extremely polite and helpful.
2024年12月19日
hmv (UK) - Chester からの回答
Hi A
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Switch game
Ordered in store for home delivery.
Staff very polite and helpful, item arrived within 2 days
2024年12月17日
hmv (UK) - Chester からの回答
Hi Website
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Got what I wanted promptly
2024年12月15日
hmv (UK) - Chester からの回答
As you should do Richard, so thank you for shopping with us!
Good helpful service when I ordered in…
Good helpful service when I ordered in store, and prompt delivery.
2024年12月13日
hmv (UK) - Chester からの回答
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Chester からの回答
Hi Derek
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Eric Morecambe Ernie Wise/Blackadder
Perfectly packaged . Nicely presented and great entertaining content. It's such a relaxing experience watching comedians with variety acts and naturally is very amusing on its own right. Plus speedy delivery well packaged, and what I had ordered. Thanks
2024年12月8日
hmv (UK) - Chester からの回答
Hi Sheelagh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Didn't receive item.
I ordered my item for a xmas present on click + collect but instead of receiving a message to collect it I got a message saying I'd be refunded, not happy so I bought it somewhere else.
2024年12月2日
hmv (UK) - Chester からの回答
Hi Patricia,
We're sorry to hear about your experience here. Please feel free to get in touch and we'll try to get some answers for you.
Thanks,
Friendly informed staff.
2024年11月30日
hmv (UK) - Chester からの回答
Hello Keith
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV 🤗 the best in Chester
I have been shopping at HMV in Chester for many years and still I can get most dvd’s plus Nintendo games also.
2024年10月30日
hmv (UK) - Chester からの回答
Hi Pam,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Wonderful staff
I went to the store looking to purchase a particular item. After checking the shelves and not finding it, I asked a member of staff who was extremely helpful and looked through the shelves with me again, then checked in the store. Unable to find it, they offered to have it ordered online and collected in store, which I did and it arrived really quickly.
2024年11月6日
hmv (UK) - Chester からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service
Went over and above to find an item I’d been searching for everywhere - all order quickly in store and arrived at my house with 2 days
2024年11月5日
hmv (UK) - Chester からの回答
Hi HS
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were polite and helpfull and…
The staff were polite and helpfull and the delivery was promt and efficiant.
2024年10月29日
hmv (UK) - Chester からの回答
Hi Lawrence
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Twisters
Dear Team
I ordered my blu ray thinking that click and collect was available on the day it wasn't. I do understand that I never read it correctly which is my fault but I think that you can pick up a order if it's in stock like Argos do.
I wouldn't use this service again especially when I could just buy the film off the shelf however the HMV site doesn't say that.
2024年10月26日
hmv (UK) - Chester からの回答
Hello,
Thank you for your feedback.
We appreciate comments of this nature to keep improving the service we provide and hope we can assist you again in future.
Searched for CD not available in store…More Than A Whisper, Nanci Griffiths tribute
Searched for CD not available in store but very helpful assistant looked it up and suggested the delivery service. As Iive 45 miles away from shop it made sense to use the service to get it delivered home. E-mail info from yourselves and Royal Mail was both helpful and accurate.
2024年10月18日
hmv (UK) - Chester からの回答
Hi Richard
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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