The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... もっと見る
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所在地
所在地を変更13/15 Smithford Way, CV1 1FY Coventry, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The staff I dealt with were cheerful and keen to help out. They were also very knowledgeable about the CD I was looking for. The CD was delivered efficiently to our local HMV store and again the staf... もっと見る
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Such a helpful group of employees there were working at Coventry HMV. A real joy to interact with. So helpful, nothing was too much trouble and knew exactly where everything was we asked for, not onl... もっと見る
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Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... もっと見る
企業が回答しました
企業情報
hmv (UK) - Coventry について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
13/15 Smithford Way, CV1 1FY, Coventry, 英国
4.8
優良
358件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Very easy to order and the young lady…
Very easy to order and the young lady that served us on collecting the item,was delightfull
2024年5月16日
hmv (UK) - Coventry からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A one stop shop for film and music
Love the fact there is a physical shop. The Staff are friendly and helpful when needed. A sizeable vinyl selection for those interested. All styles of music covered, DVD/films upstairs and all sorts of extras. Should you chose to order anything online they deliver or you can collect.
2024年5月15日
hmv (UK) - Coventry からの回答
Hi Adrian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Coventry からの回答
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No point as I can’t see what this will…
No point as I can’t see what this will do about the staff in store
2024年5月5日
hmv (UK) - Coventry からの回答
Hi Paul
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Great customer service
Great customer service and my cd delivered in good time.
Friendly staff
2024年4月28日
hmv (UK) - Coventry からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
no problems
no problems - the staff found and ordered the CDs
we paid and then emails to confirm the order, despatch and then collected the items with no problem from the store
2024年4月28日
hmv (UK) - Coventry からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent!
Came right on time. Excellent service especially a gig in Coventry with the Libertines CD. Gig was excellent. HMV Empire venue is superb!
2024年4月1日
hmv (UK) - Coventry からの回答
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Regular updates on CD delivery
Regular updates on CD delivery. E tickets for show delivered to app.
2024年4月1日
hmv (UK) - Coventry からの回答
Hi Miss price
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Email tickets never sent
Email tickets never sent, had to phone up and was told ‘sort it out on the night with the initial order email’ from HMV ONLINE (not the Venue!) …. Poor service.
2024年4月1日
hmv (UK) - Coventry からの回答
Hi Simon,
Thanks for leaving a review. We're sorry to hear that you didn't receive your tickets. We can see that the tickets have been successfully sent out to you through the hmv tickets app, however in this instance we advised in our phone conversation that you bring your order confirmation email which should have granted you access at the event.
We hope you enjoyed the event, please feel free to reach out if you require any further assistance.
hmv (UK) - Coventry からの回答
Hello Andy
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I haven’t received either the e tickets…
I haven’t received either the e tickets or the CD for The Libertines in 3 days time. So now will have to spend time chasing it up.
2024年4月1日
hmv (UK) - Coventry からの回答
Alternatively, should you be attending the Coventry event and still have not received your e-tickets today, please contact our customer service team at support.hmv.com with details of your order and they’ll take a look asap. Thanks
directed me to the HMV app
directed me to the HMV app, as an older technophobe found it easy to install and use, plus its a great venue.
2024年4月1日
hmv (UK) - Coventry からの回答
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As always good quality products and so…
As always good quality products and so many options to choose from
2024年3月24日
hmv (UK) - Coventry からの回答
Hi Aurelia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Coventry からの回答
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Coventry からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hi there was a change of time for the…
Hi there was a change of time for the Judas Priest appearance. I couldn't make the new time but no refund or transference of money.
2024年3月4日
hmv (UK) - Coventry からの回答
Hi Philip
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
hmv (UK) - Coventry からの回答
Hi Russell
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent delivery service
Excellent delivery service. The staff at HMV went out of the way to ensure they met my needs.
2024年3月4日
hmv (UK) - Coventry からの回答
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic experience with Judas priest…
Fantastic experience with Judas priest - wish more companies cared like HMV to do these events - old school days are back thanks guys
2024年3月4日
hmv (UK) - Coventry からの回答
Hi Kaywan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were knowledgeable and efficient
Staff were knowledgeable and efficient. Kind and helpful
2024年2月28日
hmv (UK) - Coventry からの回答
Hi Lynda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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