Can’t remember the name of the guy that served me but nonetheless he was a really great guy. Made it very easy to find a replacement for a part of my order that I’d messed up on , went out of his way... もっと見る
企業が回答しました
所在地
所在地を変更13/15 Smithford Way, CV1 1FY Coventry, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... もっと見る
企業が回答しました
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... もっと見る
企業が回答しました
Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw Ja... もっと見る
企業が回答しました
企業情報
hmv (UK) - Coventry について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
13/15 Smithford Way, CV1 1FY, Coventry, 英国
4.8
優良
345件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Coventry からの回答
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service
Really good customer service my son is special needs and they took there time with showed great patience staff were excellent
2024年9月1日
hmv (UK) - Coventry からの回答
Hello Kim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
from start to finnish all when well
from start to finnish all when well, good knowledgne on there prducts
2024年8月21日
hmv (UK) - Coventry からの回答
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Coventry からの回答
Hi Mick
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Package was taken care of
Package was taken care of, delivery was quick and easy, helpful updates of the package, not a single complaint.
Love this place.
2024年8月16日
hmv (UK) - Coventry からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always get great service from HMV
Always get great service from HMV. Received notification of dispatch and then of availability to collect in shop. Great experience
2024年8月14日
hmv (UK) - Coventry からの回答
Hi Mrs Thomson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
At the Coventry HMV shop the staff are…
At the Coventry HMV shop the staff are the most helpful and understanding because I am a75 year old and not so hot on tec they guide me so I can understand not just that they are very happy to tell me what music is playing in the shop.HMV in Coventry is helpful when I order items I would say some other businesses could lurn from HMV how to treat people thanks again HMV.
2024年7月31日
hmv (UK) - Coventry からの回答
Hi Katina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A great store doing what it does best
Great service and a well laid out store. Very good for click and collect was in store within 2 days.
2024年7月19日
hmv (UK) - Coventry からの回答
Hi Lewis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sarah was extremely helpful and…
Sarah was extremely helpful and friendly, parcel was supposed to be delivered in a week! Arrived next day!
2024年7月4日
hmv (UK) - Coventry からの回答
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Coventry からの回答
Hi Catherine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I like the store layout,the staff at…
I like the store layout,the staff at Coventry HMV are most helpful friendly 👌
2024年6月5日
hmv (UK) - Coventry からの回答
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very easy to order and the young lady…
Very easy to order and the young lady that served us on collecting the item,was delightfull
2024年5月16日
hmv (UK) - Coventry からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A one stop shop for film and music
Love the fact there is a physical shop. The Staff are friendly and helpful when needed. A sizeable vinyl selection for those interested. All styles of music covered, DVD/films upstairs and all sorts of extras. Should you chose to order anything online they deliver or you can collect.
2024年5月15日
hmv (UK) - Coventry からの回答
Hi Adrian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Coventry からの回答
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No point as I can’t see what this will…
No point as I can’t see what this will do about the staff in store
2024年5月5日
hmv (UK) - Coventry からの回答
Hi Paul
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Great customer service
Great customer service and my cd delivered in good time.
Friendly staff
2024年4月28日
hmv (UK) - Coventry からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
no problems
no problems - the staff found and ordered the CDs
we paid and then emails to confirm the order, despatch and then collected the items with no problem from the store
2024年4月28日
hmv (UK) - Coventry からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent!
Came right on time. Excellent service especially a gig in Coventry with the Libertines CD. Gig was excellent. HMV Empire venue is superb!
2024年4月1日
hmv (UK) - Coventry からの回答
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Regular updates on CD delivery
Regular updates on CD delivery. E tickets for show delivered to app.
2024年4月1日
hmv (UK) - Coventry からの回答
Hi Miss price
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Email tickets never sent
Email tickets never sent, had to phone up and was told ‘sort it out on the night with the initial order email’ from HMV ONLINE (not the Venue!) …. Poor service.
2024年4月1日
hmv (UK) - Coventry からの回答
Hi Simon,
Thanks for leaving a review. We're sorry to hear that you didn't receive your tickets. We can see that the tickets have been successfully sent out to you through the hmv tickets app, however in this instance we advised in our phone conversation that you bring your order confirmation email which should have granted you access at the event.
We hope you enjoyed the event, please feel free to reach out if you require any further assistance.
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