The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... もっと見る
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所在地
所在地を変更13/15 Smithford Way, CV1 1FY Coventry, GB
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The staff I dealt with were cheerful and keen to help out. They were also very knowledgeable about the CD I was looking for. The CD was delivered efficiently to our local HMV store and again the staf... もっと見る
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Such a helpful group of employees there were working at Coventry HMV. A real joy to interact with. So helpful, nothing was too much trouble and knew exactly where everything was we asked for, not onl... もっと見る
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Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... もっと見る
企業が回答しました
企業情報
hmv (UK) - Coventry について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
13/15 Smithford Way, CV1 1FY, Coventry, 英国
4.8
優良
358件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Every time I go to h m v on treated…
Every time I go to h m v on treated with respect from the Members of staff They are always helpful
2025年5月10日
hmv (UK) - Coventry からの回答
Hi Conrad
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Item was available and not out of stock.
2025年5月11日
hmv (UK) - Coventry からの回答
Hi Rosanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Tickets to a signing in Birmingham were…
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the very last minute. Ppl trying to push in or skip the queue and some ended up joining the accessible queue which was much shorter for obvious reasons and they were let in first which is VERY UNFAIR on those who arrived hours before the event!
2025年4月29日
hmv (UK) - Coventry からの回答
Hello Izabela
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Wonderful!
2025年4月30日
hmv (UK) - Coventry からの回答
Hi Shen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ticket information unclear and confusing.The receiving of the tickets was very…
The receiving of the tickets was very unclear and despite several voicemails and emails left I didn't receive a reply which left me confused and worried wether we'd get tickets or get into the venue. Very bad customer relations.
It was only when we got to venue and stated my worry about not receiving my tickets,that I got told my name should be on the list (upon checking it was indeed on the list)
2025年4月30日
hmv (UK) - Coventry からの回答
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk if you need any assistance in the future.
Great products, friendly staff
Great products, reasonable prices and fast secure service. Very good.
As a musician I know how important it is to support local record/ music shops. Use it or lose it.
2025年5月1日
hmv (UK) - Coventry からの回答
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Coventry からの回答
Hi paula
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Coventry からの回答
Hi Matthew
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
absolutely dangerous actions
absolutely dangerous actions of the company. Forcing you to enter your email in front of everyone, on a big screen is sick. Anyone from a distance can watch what you enter. So why is there a shipment number and showing ID?
2025年4月5日
hmv (UK) - Coventry からの回答
Hello Dariusz
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
MANAGER IS A GOOD BLOKE EASY TO DEAL…
MANAGER IS A GOOD BLOKE EASY TO DEAL WITH AND MY ORDERS ALWAYS ARRIVE ON TIME AND IN GOOD CONDITION
2025年4月1日
hmv (UK) - Coventry からの回答
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Coventry からの回答
Hello Roz
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
good value and fast delivery to store
2025年3月31日
hmv (UK) - Coventry からの回答
Hello Dave
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Wonderful staff HMV Coventry.
As always it’s such a pleasure going in this shop, The staff are always helpful and always listen to what you have to say with a smile, I love going into HMV Coventry as it always seems like an adventure . Definitely the right choise in hiring these lovely people.
2025年3月27日
hmv (UK) - Coventry からの回答
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Coventry からの回答
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple to order and pick up.
2025年3月15日
hmv (UK) - Coventry からの回答
Hi Nigel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was easy to order online
It was easy to order online, easy to collect and the staff were friendly
2025年3月1日
hmv (UK) - Coventry からの回答
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic service recently visited and…
Fantastic service recently visited and very welcoming
2025年1月10日
自発的なレビュー
hmv (UK) - Coventry からの回答
Hi Solaiman
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Coventry store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff and there professional…
The staff and there professional approach at the Coventry town centre store I have never had a bad experience
2025年1月29日
hmv (UK) - Coventry からの回答
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Coventry からの回答
Hi Aneta
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Coventry store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Coventry からの回答
Hi Helen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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