Can’t remember the name of the guy that served me but nonetheless he was a really great guy. Made it very easy to find a replacement for a part of my order that I’d messed up on , went out of his way... もっと見る
企業が回答しました
所在地
所在地を変更13/15 Smithford Way, CV1 1FY Coventry, GB
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レビュアーのコメントを見てみましょう
The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... もっと見る
企業が回答しました
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... もっと見る
企業が回答しました
Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw Ja... もっと見る
企業が回答しました
企業情報
hmv (UK) - Coventry について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
13/15 Smithford Way, CV1 1FY, Coventry, 英国
4.8
優良
345件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The original and best
Whether it's DVD, Music. Memorabilia pr books hmv has everything you could possibly want. The staff are super helpful too. I can't recommend them enough.
2024年12月2日
hmv (UK) - Coventry からの回答
Hi steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Coventry からの回答
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience
Great experience. The staff especially Taylor at Coventry store HMV was very helpful and happy
2024年12月3日
hmv (UK) - Coventry からの回答
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
💯 best experience with hmv click & collection's
Always a great one with HMV when click & collecting 💯
I have always been looked after by the staff who are very friendly & helpful 🙏🏽🙏🏽💯 & that's is why lam very happy to continue doing business with this company!.
I would also like to point out how brilliant they are keeping you updated via email about your item & letting you know when it's in store & ready to collect, also if you are unable to make it for collection on the day they do hold your items for l think one week or two? Not quite sure which of those it is but its definitely 1 of these policies 💯
Thanks for looking after me guys 👌🏽🙏🏽👍🏽
2024年11月12日
hmv (UK) - Coventry からの回答
Hi Rocky
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went into HMV on Tuesday after seeing…
Went into HMV on Tuesday after seeing what I thought was my record was ready for collection, I am parchly sighted and I wasn't treated in the normal way that I would come to expect from a store that I have used ever since I was much younger I feel that I am a good customer as you can see through my account,
Also the day off collecting my album i was made to wait whilst she was serving everyone else and when I was the only person there I had to walk to the till she was on even though I was at the correct collection point I feeling like I should be taking my custom elsewhere
2024年11月12日
hmv (UK) - Coventry からの回答
Hello Clive
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Great service
Great service, quick delivery to store and really helpful and friendly staff.
Thank you
2024年11月14日
hmv (UK) - Coventry からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
When I went into hmv store in Coventry…
When I went into hmv store in Coventry to order Michael Ball & Alfie Boe CD jess
The assistant was very helpful as was the rest of the Staff when I went to collect it . I have always found the staff friendly & helpful especially to elderly & disabled people.
2024年11月9日
hmv (UK) - Coventry からの回答
Hello Beatrice,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff are always friendly and helpful
Staff are always friendly and polite, always go the extra mile.I often get stuff for my partner and as someone whose music knowledge ended with Slade they never make me feel like a patronised chump. As such we spend money there rather than on line. I was served by Taylor, thank you Taylor.
2024年10月20日
hmv (UK) - Coventry からの回答
Hi Sammy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I'd ordered a DVD
I'd ordered a DVD and it arrived at the store within a couple of days, as I was told it would be, so, great service.
2024年10月23日
hmv (UK) - Coventry からの回答
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Coventry からの回答
Hi Charlotte
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Coventry からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was a great night one of my…
It was a great night one of my favourite bands I love the venue when the band finished we go out to the balcony area and the dj starts the tunes
2024年10月14日
hmv (UK) - Coventry からの回答
Hi Frank
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Positive and negative
I thought the charge for the cloak room was too expensive and the music was too loud in the bar that you had to keep repeating your order to the bar staff because they couldn’t hear. But the staff were lovely and friendly and the band was amazing
2024年10月14日
hmv (UK) - Coventry からの回答
Hi, thanks for leaving us a review. Whilst we are pleased to hear that you enjoyed the event, we thank you for your valuable feedback regarding the cloak room and ordering at the bar. We apologise for any disappointment with regards to the price of the cloakroom and the loudness of the event.
These notes will be logged with the relevant department for review. We hope to earn the remaining 2 stars from you next time.
hmv (UK) - Coventry からの回答
Hi Rachel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Experience
Great experience- easy entry system, pretty good bar service considering the amount of customers. Fantastic venue for music!
2024年10月14日
hmv (UK) - Coventry からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick Service
On line order and postal delivery service for a CD was quick and reasonably priced.
2024年10月12日
hmv (UK) - Coventry からの回答
Hi Paul,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I haven't even received the purchase so…
I haven't even received the purchase so bloody rubbish I haven't had a email at all so not happy 🙁
2024年10月12日
hmv (UK) - Coventry からの回答
Hi Shirley
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see you have been in contact and we have advised you.
Kind regards
hmv (UK) - Coventry からの回答
Hello Jan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very helpful staff in store to order
Very helpful staff in store to order. Arrived in excellent condition when promised
2024年10月6日
hmv (UK) - Coventry からの回答
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Coventry からの回答
Hello Andrew,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
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