The staff members in both stores were very professional and ask clear conscience information to be able to complete the transfer of the item bought from the store in England to Nothern Ireland . They... もっと見る
企業が回答しました
所在地
所在地を変更26 The Martlets, RH10 1ES Crawley, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I purchased a £10 mystery box, expecting delight and goodness to be inside. But instead, I was met with despair and disappointment in the form of a Harry Potter 9 card challenge that a 2 year old coul... もっと見る
企業が回答しました
The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... もっと見る
企業が回答しました
HMV staff were amazingly helpful, helping me to find several CD's I was interested in purchasing including one not in store but that I could have sent to me at home. Without a CD/record store in Horsh... もっと見る
企業が回答しました
企業情報
hmv (UK) - Crawley について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
26 The Martlets, RH10 1ES, Crawley, 英国
4.6
優良
139件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nice and Easy
2024年3月10日
hmv (UK) - Crawley からの回答
Hi Miss Tuesley
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great customer service and everyone was…
Great customer service and everyone was so happy and friendly
2024年3月7日
hmv (UK) - Crawley からの回答
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I would have given more stars but the…
I would have given more stars but the staff assistant did not spell my name properly.
Melvyn NOT Melvin
2024年2月27日
hmv (UK) - Crawley からの回答
Hi Mr Harrison
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - Crawley からの回答
Hi Alessandro
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good range, helpful staff
Large range of vinyl in particular, as well as other things, and staff really helpful with finding/ordering things. Very nice to have such a decent record shop nearby again.
2024年2月12日
hmv (UK) - Crawley からの回答
Hi Jon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Used click and collect from my local store.
Used click and collect from my local store, very efficient and easy.
2024年1月19日
hmv (UK) - Crawley からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The cd arrived in perfect condition
The cd arrived in perfect condition, the staff at Crawley HMV were so helpful and kind.
2024年1月6日
hmv (UK) - Crawley からの回答
Hi Tajah,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
After receiving email advising…
After receiving email advising dispatched I have yet to receive an email to say my order is in store to collect
2024年1月3日
hmv (UK) - Crawley からの回答
Hi Dot
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
I ordered from the website and the…
I ordered from the website and the products I wanted and as I live in Cyprus needed to rely on a speedy delivery as I was only back in the uk for the Christmas holidays. Everything arrived in quick time and in perfect condition.
2023年12月30日
hmv (UK) - Crawley からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service. Outstanding communication. I knew exactly when my purchase was arriving.
2023年12月1日
hmv (UK) - Crawley からの回答
Hi TANITH
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Crawley からの回答
We are a friendly bunch at hmv and always happy to help!
hmv (UK) - Crawley からの回答
Hi Mark,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Crawley からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to order in store
Very easy to order in store, very helpful staff. The 3 CD’s we ordered came within 4 days.
2023年12月7日
hmv (UK) - Crawley からの回答
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant service
Brilliant service. Efficient too and the staff were helpful and amazing. Nothing was too much trouble
2023年12月15日
hmv (UK) - Crawley からの回答
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Crawley からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering and easy collection from…
Easy ordering and easy collection from store friendly staff
2023年12月10日
hmv (UK) - Crawley からの回答
Hello Leigh
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great variety to choose from
Great variety to choose from, staff always ready and available to help and advise.
2023年12月10日
hmv (UK) - Crawley からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Item not available in store
Item not available in store, although two copies of DVD should have been available. However, pleased with follow-up service and subsequent delivery of item free of postage to home.
2023年11月28日
hmv (UK) - Crawley からの回答
Hi Susan
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy and quick
2023年12月2日
hmv (UK) - Crawley からの回答
Hi Mark,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。