Beautiful new store in Derby assistant so helpful for what I needed nothing to much trouble. Received email informing my order had arrived within 3 days. What wonderful service very happy customer.... もっと見る
企業が回答しました
所在地
所在地を変更Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Always a rewarding visit at your store. So much product choice and extremely helpful staff .
企業が回答しました
I checked the website for what I wanted, it told me it was in stock in my local, so I thought I could collect in a few hours. It obviously wasn't In stock as it took a few days, which didn't matter bu... もっと見る
企業が回答しました
Having wrote a review a few days ago regarding a online order that came damaged. I like to take this opportunity to thank the staff at the Derby store for there help & customer service absolutely out... もっと見る
企業が回答しました
企業情報
hmv (UK) - Derby について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, 英国
4.8
優良
216件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Beautiful new store in Derby assistant…
Beautiful new store in Derby assistant so helpful for what I needed nothing to much trouble.
Received email informing my order had arrived within 3 days.
What wonderful service very happy customer.
2026年5月4日
hmv (UK) - Derby からの回答
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always a rewarding visit at your store.
Always a rewarding visit at your store.
So much product choice and extremely helpful staff .
2026年4月30日
hmv (UK) - Derby からの回答
Hi Keith,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Great value and product in Great…
Great value and product in Great condition, superfast Delivery
2026年4月28日
hmv (UK) - Derby からの回答
Hello Graham,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Derby からの回答
Hi Neville,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Derby からの回答
Hi Jason
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Correct purchase & delivered on time
2026年4月8日
hmv (UK) - Derby からの回答
Hello Sandra,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hi I would give hmv 5 stars for there…
Hi I would give hmv 5 stars for there outstanding service they always go.above and beyond to help my son in the shop when he goes in.thanks hmv staff brilliant job 👏
2026年4月6日
hmv (UK) - Derby からの回答
Hi Anita,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Did n't have cd in when I originally…
Did n't have cd in when I originally went to HMV but they ordered it in and it came very quickly.
Good service
2026年4月1日
hmv (UK) - Derby からの回答
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent Service
Item ordered in store and I arranged click and collect. Received email for confirmation, one for despatch and one for Ready to collect! Delivery was quick and efficient.
2026年4月2日
hmv (UK) - Derby からの回答
Hi Slinda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Derby からの回答
Hi Melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Derby からの回答
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful friendly staff
2026年3月20日
hmv (UK) - Derby からの回答
Hi Karen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Derby store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Ordering for home delivery
Helpful service in store & prompt delivery to my address - within 3 working days
2026年3月12日
hmv (UK) - Derby からの回答
Hi Adrian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Derby からの回答
Hi Barrie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DERBY STORE
went in store and order DVD as was out of stock and very helpful staff member and just had to wait for a email to pick it up
2026年2月16日
hmv (UK) - Derby からの回答
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Derby からの回答
Hi Rozh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service, competitive prices
Timely delivery. Well packaged. Competitive prices. Good service.
2026年2月14日
hmv (UK) - Derby からの回答
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Free delivery
HMV contacted me to notify me of a store relocation whilst I had an order in place. They offered to deliver the item free of charge, which they did, to which I am grateful.
2026年1月25日
hmv (UK) - Derby からの回答
Hi Steve,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Derby からの回答
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great!
Really easy to preorder my Christmas gift: 50th anniversary Wish You Were Here Pink Floyd. I decided to do click and collect as that was easier for me than have it delivered. Hubby was so pleased with it!
2025年12月23日
hmv (UK) - Derby からの回答
Hello Anne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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