restarted my vinyl collection, and collecting what i like, instore. and if they dont have it in stock they have it delivered to my house . cant get better than that.
企業が回答しました
所在地
所在地を変更Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Having wrote a review a few days ago regarding a online order that came damaged. I like to take this opportunity to thank the staff at the Derby store for there help & customer service absolutely out... もっと見る
企業が回答しました
Very convenient pre-order service allowed me to buy a copy of a new CD in advance of its release date. In the meantime, some fraudulent transactions on Amazon.co.uk made it necessary for me to canc... もっと見る
企業が回答しました
Found the staff, in Derby, very helpful in locating and ordering an item for me.
企業が回答しました
企業情報
hmv (UK) - Derby について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, 英国
4.7
優良
226件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful staff.
Found the staff, in Derby, very helpful in locating and ordering an item for me.
2026年6月20日
hmv (UK) - Derby からの回答
Hello Karen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy and straightforward ordering…
Easy and straightforward ordering process and quick delivery
2026年6月19日
hmv (UK) - Derby からの回答
Hi Louise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
restarted my vinyl collection
restarted my vinyl collection, and collecting what i like, instore. and if they dont have it in stock they have it delivered to my house . cant get better than that.
2026年6月15日
hmv (UK) - Derby からの回答
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Derby store layout for DVDs is…
Derby store layout for DVDs is appalling, with no clear system to find what you are looking for.
Limited selection of multi disk dvd collections and generally poor service in store. Focus on 4k Ultra HD and Blu-rays which most people in my opinion don’t bother with for dvds.
Waste of time visiting the store, I may as well have stayed at home and ordered online but I wanted to support the high street stores.
2026年6月7日
自発的なレビュー
hmv (UK) - Derby からの回答
Hi Matthew
Thanks for leaving us a review. We’re sorry to hear you had trouble finding an item at your local store.
Whilst we do like to refresh the look of our stores and show off all of the new products that we have available for our customers to own, we’d never intend this to cause confusion or limit the finding of our items, so we’re disappointed to hear this may have been the case on this occasion.
All of the sections within our stores should have clear signage so that our customers know which items are where but thanks for taking the time to bring this to our attention, which we’ll review. In the meantime, don’t hesitate to ask for help from one of our colleagues in the store and they’ll be happy to take a look for you.
Fast efficient service
Fast efficient service, brilliant staff , an all round pleasing experience
2026年6月4日
hmv (UK) - Derby からの回答
Hi KEITH
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre Ordered the new westlife cd from…
Pre Ordered the new westlife cd from here for my car . Came on time and in good packaging
2026年5月10日
hmv (UK) - Derby からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly and knowledgeable staff
2026年5月30日
hmv (UK) - Derby からの回答
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
super efficient
2026年5月31日
hmv (UK) - Derby からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent
Excellent customer service from start to finish, when ordered a DVD to be collected in store.
2026年5月4日
hmv (UK) - Derby からの回答
Hi Mr Johnson,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Beautiful new store in Derby assistant…
Beautiful new store in Derby assistant so helpful for what I needed nothing to much trouble.
Received email informing my order had arrived within 3 days.
What wonderful service very happy customer.
2026年5月4日
hmv (UK) - Derby からの回答
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great value and product in Great…
Great value and product in Great condition, superfast Delivery
2026年4月28日
hmv (UK) - Derby からの回答
Hello Graham,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Derby からの回答
Hi Neville,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Derby からの回答
Hi Jason
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Correct purchase & delivered on time
2026年4月8日
hmv (UK) - Derby からの回答
Hello Sandra,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hi I would give hmv 5 stars for there…
Hi I would give hmv 5 stars for there outstanding service they always go.above and beyond to help my son in the shop when he goes in.thanks hmv staff brilliant job 👏
2026年4月6日
hmv (UK) - Derby からの回答
Hi Anita,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Did n't have cd in when I originally…
Did n't have cd in when I originally went to HMV but they ordered it in and it came very quickly.
Good service
2026年4月1日
hmv (UK) - Derby からの回答
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent Service
Item ordered in store and I arranged click and collect. Received email for confirmation, one for despatch and one for Ready to collect! Delivery was quick and efficient.
2026年4月2日
hmv (UK) - Derby からの回答
Hi Slinda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Derby からの回答
Hi Melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Derby からの回答
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful friendly staff
2026年3月20日
hmv (UK) - Derby からの回答
Hi Karen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Derby store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
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