What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... もっと見る
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所在地
所在地を変更Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having wrote a review a few days ago regarding a online order that came damaged. I like to take this opportunity to thank the staff at the Derby store for there help & customer service absolutely out... もっと見る
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Very convenient pre-order service allowed me to buy a copy of a new CD in advance of its release date. In the meantime, some fraudulent transactions on Amazon.co.uk made it necessary for me to canc... もっと見る
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Excellent personal service. Not a time wasting courier involved. You order at the HMV store in person or by 'phone you're kept up to date with order progress without being inundated with info and you... もっと見る
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企業情報
hmv (UK) - Derby について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, 英国
4.7
優良
231件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and helpful staff when…
Friendly and helpful staff when ordering and when collecting item. Item arrived quickly.
2024年8月10日
hmv (UK) - Derby からの回答
Hi LouiseJ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Derby からの回答
Hi Trev
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Derby からの回答
Hi Evie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Derby からの回答
Hi Debs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order on line and collect in…
Easy to order on line and collect in store. HMV notified me at every stage and when ready to collect. Very quick service. Staff in store were happy help.
2024年7月21日
hmv (UK) - Derby からの回答
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff at derby hmv to get…
Very helpful staff at derby hmv to get short for my son well done to team and one nice lady who helped
2024年7月15日
hmv (UK) - Derby からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Derby からの回答
Hi BM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Came straight away.
2024年6月22日
hmv (UK) - Derby からの回答
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Derby からの回答
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Derby からの回答
Hi Carlos
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I checked the website for what I…
I checked the website for what I wanted, it told me it was in stock in my local, so I thought I could collect in a few hours. It obviously wasn't In stock as it took a few days, which didn't matter but I did think what was the point if u can check stock but then its incorrect.
2024年6月2日
hmv (UK) - Derby からの回答
Hi Deb
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The staff are always polite and helpful…
The staff are always polite and helpful got complaints and really friendly
2024年6月6日
hmv (UK) - Derby からの回答
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delayed delivery
really delayed delivery - after complaint, delivered within a few days. Should not have had to go through the customer service loop to be able to receive a pre-ordered item.
Was a month late. Wouldn't order again.
2024年5月25日
hmv (UK) - Derby からの回答
Hi Customer
Thank you for taking the time to leave us a review. We are sorry for any confusion with the pre order. The release date was pushed back to 23/05/2024 and we can see that the item arrived before this date. Apologies for the delay. Regards.
hmv (UK) - Derby からの回答
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good price and delivery to store
Very good price and delivery to store! Very easy to click n collect
2024年4月18日
hmv (UK) - Derby からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Why can't I use a gift voucher online?
Why can't I use a gift voucher online?
Derby staff were excellent.
2024年4月17日
hmv (UK) - Derby からの回答
Hello John,
Thank you for leaving us a review. hmv gift cards can only be redeemed and purchased in our UK stores and we currently do not sell or accept them online. However should you wish to use your gift card on an online order, we offer the hmvDelivers service within our stores where you can use the gift cards. Please speak to a member of staff in your local store and they will be happy to assist.
hmv (UK) - Derby からの回答
Hi Hayley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at Derby were lovely
The staff at Derby were lovely. They were happy, and engaged in conversation. You don't get that alot these days when you're an older person. They were a joy. Keep hold of them. Thank you HMV.
2024年3月28日
hmv (UK) - Derby からの回答
Hi Jeane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service wouldn't go anywhere…
Excellent service wouldn't go anywhere else, staff always very helpful, and happy to serve.
2024年3月31日
hmv (UK) - Derby からの回答
Hi Tracy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were very helpful in finding and…
Staff were very helpful in finding and ordering films I was after.
2024年3月30日
hmv (UK) - Derby からの回答
Hi Jill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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