Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... もっと見る
企業が回答しました
所在地
所在地を変更71 / 77 Murraygate, DD1 2EA Dundee, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... もっと見る
企業が回答しました
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... もっと見る
企業が回答しました
The whole experience of being in the shop, from browsing everything to purchasing and taking home, was excellent. They have such an excellent range available from collectibles to niche cult related it... もっと見る
企業が回答しました
企業情報
hmv (UK) - Dundee について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
71 / 77 Murraygate, DD1 2EA, Dundee, 英国
4.8
優良
246件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great delivery timescale.
2026年8月19日
hmv (UK) - Dundee からの回答
Hello Ronald,
Thanks for leaving us a great review, we’re delighted to hear you had a positive experience and can’t wait to see you again soon!
hmv (UK) - Dundee からの回答
Hi MR
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Customer service was excellent
2026年8月14日
hmv (UK) - Dundee からの回答
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect as always.
2026年8月2日
hmv (UK) - Dundee からの回答
Hi THOMAS
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Dundee からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As always fantastic experience at hmv…
As always fantastic experience at hmv from receiving my goods to the friendly staff. Thank you once again 😀
2026年7月28日
hmv (UK) - Dundee からの回答
Hi Wendy
Thank you for leaving a 5 star review! We’re delighted to read your kind comments and can’t wait to see you again soon!
Thanks :-)
hmv (UK) - Dundee からの回答
Hello Fred
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Dundee からの回答
Hi Alistair,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Ordered Tshirts in
Ordered Tshirts in, came fast and in perfect condition, very friendly staff.
2026年6月19日
hmv (UK) - Dundee からの回答
Hi Kenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service Cd arrived in store two…
Great service Cd arrived in store two days earlier than expected.
Staff were excellent disc was ready waiting for me and they were very friendly.
2026年6月18日
hmv (UK) - Dundee からの回答
Hi J
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Dundee からの回答
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Needed help in store to purchase online…
Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful.
Good communication regarding order and updates by email. Item arrived promptly and pick up was seamless.
All in all a very quick and easy purchase
2026年6月8日
hmv (UK) - Dundee からの回答
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Honestly...
Honestly, HMV is the closest I'll ever get to the Criterion Closet, so going there and grab a couple movies always feels good.
The Dundee guys do a very good job too, they deserve credit, they're always friendly, and cool.
2026年6月12日
hmv (UK) - Dundee からの回答
Hi Victor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The helpfulness by staff the easy…
The helpfulness by staff the easy ordering in store and quick delivery
2026年6月6日
hmv (UK) - Dundee からの回答
Hi Eilene
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Dundee からの回答
Hello Aj
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I I went into the the Dundee store…
I I went into the the Dundee store looking to replace my headphones but was unable to find a pair of MIXX headphones similar to what I have, I asked an assistant if he had anything he said not in stock but he would order a pair for me, I received an email a few days later to say they had been delivered to the store and I could collect them anytime
2026年6月6日
hmv (UK) - Dundee からの回答
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent friendly and knowledgeable…
Excellent friendly and knowledgeable staff and good service
Wide choice of albums stocked
2026年5月1日
hmv (UK) - Dundee からの回答
Hi Sonya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and pleasant staff in the…
Very helpful and pleasant staff in the Dundee branch.
Order arrived promptly.
2026年5月24日
hmv (UK) - Dundee からの回答
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV Dundee review
Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
2026年5月23日
hmv (UK) - Dundee からの回答
Hello Ezra
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff served a bit disinterested and…
Staff served a bit disinterested and advised they did not on accept digital ID from a government backed App (Yoti).
2026年5月19日
hmv (UK) - Dundee からの回答
Hello Paul
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。