Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... もっと見る
企業が回答しました
所在地
所在地を変更71 / 77 Murraygate, DD1 2EA Dundee, GB
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レビュアーのコメントを見てみましょう
Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
企業が回答しました
Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
企業が回答しました
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... もっと見る
企業が回答しました
企業情報
hmv (UK) - Dundee について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
71 / 77 Murraygate, DD1 2EA, Dundee, 英国
4.8
優良
238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered Tshirts in
Ordered Tshirts in, came fast and in perfect condition, very friendly staff.
2026年6月19日
hmv (UK) - Dundee からの回答
Hi Kenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service Cd arrived in store two…
Great service Cd arrived in store two days earlier than expected.
Staff were excellent disc was ready waiting for me and they were very friendly.
2026年6月18日
hmv (UK) - Dundee からの回答
Hi J
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Dundee からの回答
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Needed help in store to purchase online…
Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful.
Good communication regarding order and updates by email. Item arrived promptly and pick up was seamless.
All in all a very quick and easy purchase
2026年6月8日
hmv (UK) - Dundee からの回答
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Honestly...
Honestly, HMV is the closest I'll ever get to the Criterion Closet, so going there and grab a couple movies always feels good.
The Dundee guys do a very good job too, they deserve credit, they're always friendly, and cool.
2026年6月12日
hmv (UK) - Dundee からの回答
Hi Victor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The helpfulness by staff the easy…
The helpfulness by staff the easy ordering in store and quick delivery
2026年6月6日
hmv (UK) - Dundee からの回答
Hi Eilene
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Dundee からの回答
Hello Aj
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I I went into the the Dundee store…
I I went into the the Dundee store looking to replace my headphones but was unable to find a pair of MIXX headphones similar to what I have, I asked an assistant if he had anything he said not in stock but he would order a pair for me, I received an email a few days later to say they had been delivered to the store and I could collect them anytime
2026年6月6日
hmv (UK) - Dundee からの回答
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent friendly and knowledgeable…
Excellent friendly and knowledgeable staff and good service
Wide choice of albums stocked
2026年5月1日
hmv (UK) - Dundee からの回答
Hi Sonya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and pleasant staff in the…
Very helpful and pleasant staff in the Dundee branch.
Order arrived promptly.
2026年5月24日
hmv (UK) - Dundee からの回答
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV Dundee review
Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
2026年5月23日
hmv (UK) - Dundee からの回答
Hello Ezra
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff served a bit disinterested and…
Staff served a bit disinterested and advised they did not on accept digital ID from a government backed App (Yoti).
2026年5月19日
hmv (UK) - Dundee からの回答
Hello Paul
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
hmv (UK) - Dundee からの回答
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Book order
I ordered a starwars book in store to be delivered to the store. I received the parcel a few days after ordering it. The staff were kind and helpful through the process.
2026年5月15日
hmv (UK) - Dundee からの回答
Hi Chloe,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great instore service at the Dundee…
Great instore service at the Dundee branch who ordered my item and shipped it to my home address.
2026年5月11日
hmv (UK) - Dundee からの回答
Hi Darren,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I went into HMV looking for a DVD which…
I went into HMV looking for a DVD which was not in stock I was able to order it online and have it delivered to the store. The staff were so helpful ordering up my DVD and chatting away. I will definately shop in HMV Dundee again.
2026年5月10日
hmv (UK) - Dundee からの回答
Hi Shonagh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got exactly what I was looking for
Got exactly what I was looking for, at a great price.
Click and collect made it easy too
2026年4月13日
hmv (UK) - Dundee からの回答
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely shop, friendly staff
Lovely staff, got excited over a supernatural Funko pop and they even started talking about it with me and shared my excitement
2026年4月13日
hmv (UK) - Dundee からの回答
Hi Tonii
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Dundee からの回答
Hi Monika
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff was very helpfull and informative…
Staff was very helpfull and informative of what i was looking for.
2026年4月4日
hmv (UK) - Dundee からの回答
Hi Michelle
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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