Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... もっと見る
企業が回答しました
所在地
所在地を変更71 / 77 Murraygate, DD1 2EA Dundee, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
企業が回答しました
Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
企業が回答しました
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... もっと見る
企業が回答しました
企業情報
hmv (UK) - Dundee について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
71 / 77 Murraygate, DD1 2EA, Dundee, 英国
4.8
優良
239件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Dundee からの回答
Hello Linda
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Dundee からの回答
Hi D
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
As usual staff were a great help found…
As usual staff were a great help found my order as usual.
2025年8月20日
hmv (UK) - Dundee からの回答
Hi Colls
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
he service I have been receiving from…
The service I have been receiving from the staff at HMV in Dundee (Murraygate) has been great. ACE and Callum have been very helpful and polite to me.
What was really good was that when I visited the store I was searching for 5 of the Braveheart CD soundtrack but couldn't find it so I spoke to both ACE and Callum and there was none in stock, so they both checked there computer system and ordered the 5 Braveheart CD soundtracks on there system for me which made me happy. And I would like to thank them for their help 😁🏴🏴
2025年8月16日
hmv (UK) - Dundee からの回答
Hello Scott
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleagues you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
A friendly service
A friendly service, ready to help if they can. When the item isn't in store they will order it for you and it doesn't take long for it to arrive at the store for you to pick up. Never have a problem with my orders!
2025年7月18日
hmv (UK) - Dundee からの回答
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Dundee からの回答
Hi Audrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Dundee からの回答
Hi neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful staff who also…
Friendly and helpful staff who also have a genuine interest in music and film.
2025年7月9日
hmv (UK) - Dundee からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast service when they did not have our…
Fast service when they did not have our DVD in stock. Received them quickly.
2025年7月12日
hmv (UK) - Dundee からの回答
Hi Tom
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff dundee hmv managed to order…
Great staff dundee hmv managed to order me 2 Metal cds I was looking for that were out of stock,they mansged to get me the last copies & and an Iron Maiden flag.Always helpful & friendly...Recommended shop
2025年7月10日
hmv (UK) - Dundee からの回答
Hi Robert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Dundee からの回答
Hi William
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Polite and helpful …
The cashier is always polite and helpful every time I go into the shop
2025年6月14日
hmv (UK) - Dundee からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very quick delivery.
2025年5月31日
hmv (UK) - Dundee からの回答
Hi ROBERT
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Dundee からの回答
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful
2025年5月21日
hmv (UK) - Dundee からの回答
Hello Phyllis
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service as always
I always receive a very friendly service when visiting my local HMV store 😀
2025年5月16日
hmv (UK) - Dundee からの回答
Hi Wendy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Click and collect is handy and the…
Click and collect is handy and the staff at dundee branch are great 👌🏻
2025年5月20日
hmv (UK) - Dundee からの回答
Hi Duncan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not such a bargain …
3 times I had to return a faulty vinyl record each one skipping in the exact same place. My "bargain" 3 for £66 has ended costing me £5 in phone calls and £9 in parking fees so not really a bargain after all. Note of warning to anyone calling HMV. They do state its 7 pence a minute but what they don't tell you is there's an access fee of £2.50 first 😡
2025年5月18日
hmv (UK) - Dundee からの回答
Hi Mark
Thanks for leaving us a review. Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Wonderful staff at Dundee HMV
The staff are always very helpful polite and friendly.They are always willing to help their customers and will go the extra mile and provide excellent customer service
2025年3月10日
hmv (UK) - Dundee からの回答
Hi fiona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent for ordering and pick-up
The title says it all. I use this branch all the time and they've never let me down with service or selection.
2025年5月10日
hmv (UK) - Dundee からの回答
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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