It doesn't matter which member of staff serves me in the Dunfermline HMV. They all know the product they are selling,also help in anyway to source the item im looking for, release dates etc. It's a p... もっと見る
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所在地
所在地を変更Unit 53/65, Kingsgate Shopping Centre, KY12 7QU Dunfermline, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was my first time using HMV Dunfermline. I was desperate to get the right album for my granddaughter, Jeff Buckley is not someone I've heard of. The Dunfermline branch were right on the ball iden... もっと見る
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Pre-ordered a game in store and the whole process was so easy and straightforward. Asked a lovely guy behind the till about when the games are generally available for pick-up and he was so helpful and... もっと見る
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The HMV assistant was extremely helpful when I enquired about the availability of a particular vinyl album. Despite not being available in the store, she checked and confirmed that it was in stock a... もっと見る
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企業情報
hmv (UK) - Dunfermline について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 53/65, Kingsgate Shopping Centre, KY12 7QU, Dunfermline, 英国
4.7
優良
137件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Dunfermline からの回答
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
It was fast and great service
2024年12月14日
hmv (UK) - Dunfermline からの回答
Hi Sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
First class service …
First class service from a very efficient customer assistant called Elliot in Dunfermline
2024年12月12日
hmv (UK) - Dunfermline からの回答
Hi Mr Mason
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and helpful staff
Friendly and helpful staff, excellent service, would definitely return and shop again
2024年12月11日
hmv (UK) - Dunfermline からの回答
Hi Scott
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Grandsons christmas
Easy to find what what I wanted online...Fast delivery to local hmv shop where member of staff was efficient
2024年12月8日
hmv (UK) - Dunfermline からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Rocker satisfied always
The service is always brilliant with staff polite and helpful. I don't normally order deliveries online and to the store. However it was excellent delivery time and only took a couple of days to arrive.
2024年12月6日
hmv (UK) - Dunfermline からの回答
Hi Alan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
i have yet to receive my package
i have yet to receive my package. i was told a final email would let me know when it was ready to collect and it has yet to arrive
2024年11月30日
hmv (UK) - Dunfermline からの回答
Hi Sean
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
hmv (UK) - Dunfermline からの回答
Hi Owen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kept me updated on despatch and…
Kept me updated on despatch and delivery to the store, staff were friendly and helpful.
2024年11月16日
hmv (UK) - Dunfermline からの回答
Hi Janice,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Click and collect for a pre-order was brilliant
Pre-ordered a game in store and the whole process was so easy and straightforward. Asked a lovely guy behind the till about when the games are generally available for pick-up and he was so helpful and informative, ordered it for me and offered me home delivery rather than click and collect if I wanted it. Got emails to confirm then once it was dispatched and ready to collect, really communicative and collection was no bother at all. Really great service!
2024年11月4日
hmv (UK) - Dunfermline からの回答
Hi Becca
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Dunfermline からの回答
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Dunfermline からの回答
Hi Mike,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre order a cd stuff was helpful and…
Pre order a cd stuff was helpful and lovely experience overall.
2024年9月18日
hmv (UK) - Dunfermline からの回答
Hi Sara
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
Easy to order on line and collect from local HMV store
Now I’m enjoying my old vinyl records again
2024年8月25日
hmv (UK) - Dunfermline からの回答
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service from del
2024年8月15日
hmv (UK) - Dunfermline からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simplicity of order safe website
2024年8月8日
hmv (UK) - Dunfermline からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Very helpful staff, got all the products my son wants , my son has learning disabilities and can spend hours in the shop. Thank you.
2024年7月22日
hmv (UK) - Dunfermline からの回答
Hi Alison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Dunfermline からの回答
Hello Matthew
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Ordering in store.
Did exactly what it said on the tin. My order arrived within the specified time 👍
2024年3月23日
hmv (UK) - Dunfermline からの回答
Hello Ian
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Case was broken
Case was broken on my cd so that meant a trip back. I then got a replacement cover but that was cracked and no apology for coming out of warehouse like that. Cost me a trip back. Always check before u leave shop is my advice.
2024年3月14日
hmv (UK) - Dunfermline からの回答
Hi Kevin
Thanks for leaving us a review. We are sorry to hear of the issues you have raised in your review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
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