The member of staff who served us plus the outstanding choice of cd's, dvd's. The member of staff was knowlagable, friendly without being over familiar, engaged in light hearted banter and was an abso... もっと見る
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所在地
所在地を変更The Plaza 9, G74 1LW East Kilbride, Scotland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had to return a record to store due to a bad pressing, store ordered online for me a replacement. There was a price disparity which was sorted in store. I didn't give 5 stars as when you ship to store... もっと見る
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I ordered the Tracy Chapman 35th anniversary LP and was quoted 7/4/25 as the likely delivery date. I was pleased to say that I received an email on the 3rd April saying that it was available for colle... もっと見る
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When I visited the store was unsure if HMV still done games, spoke with an assistant who stopped what she was doing to help me. She checked on line to see if itm was available and processed my purchas... もっと見る
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企業情報
hmv (UK) - East Kilbride について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
The Plaza 9, G74 1LW, East Kilbride, Scotland, 英国
4.6
優良
161件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to order and collect.
Easy to order, email to let me know my order was ready to pick up.
PS: Paul was a great help he made everything so easy.
2026年7月12日
hmv (UK) - East Kilbride からの回答
Hi Andy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - East Kilbride からの回答
Hi campbell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Question was easily researched and…
Question was easily researched and answered. In-store ordering, e-mail notification and collection very smooth. Staff friendly and knowledgeable as always.
2026年7月3日
hmv (UK) - East Kilbride からの回答
Hi Tracey
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Email Address Change
When I ordered a vinyl in store for home delivery the email address was put down wrongly, when I phoned to ask about it, they took no time at all in changing it to the correct email address and the woman on the phone was extremely helpful in doing so and I got my shipping details sent straight to the correct email address soon after I finished the phone call.
2026年6月27日
hmv (UK) - East Kilbride からの回答
Hi Kodi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I am disappointed as I have an order…
I am disappointed as I have an order which has been payed in full on 15th June and tgere is no sign of it , I arranged to pick it up at your East Kilbride shop , I even called in to see if it was there and quite frankly the person who served me was not to friendly , all I asked was to see if it was there , you would have thought I had asked too much , anyway I still don't have my order 13197593 this is the id
2025年12月8日
hmv (UK) - East Kilbride からの回答
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
hmv (UK) - East Kilbride からの回答
Hi paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - East Kilbride からの回答
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivered on time
I received my order on time and received the goods that I ordered in good condition.
2026年5月2日
hmv (UK) - East Kilbride からの回答
Hello Lynn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Website is easy to navigate/search for…
Website is easy to navigate/search for items. Purchasing is straight-forward and delivery is swift.
Staff in the branch [when collecting or looking for anything else] are also very knowledgable/helpful.
2025年12月13日
hmv (UK) - East Kilbride からの回答
Hi Mercedes
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
STAFF MADE YOU FEEL RELAXED AND AT EASE…
STAFF MADE YOU FEEL RELAXED AND AT EASE WHEN YOU APPROACHED THEM VERY FRIENDLY.
2026年3月27日
hmv (UK) - East Kilbride からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - East Kilbride からの回答
Hi Alison,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - East Kilbride からの回答
Hello Elizabeth
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - East Kilbride からの回答
Hello Scott
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very low in stock
Not a lot of Blu-ray in stock very small since they moved in East Kilbride. Maybe better traveling into Glasgow or go on line.
2026年2月2日
hmv (UK) - East Kilbride からの回答
Hello Thomas,
Thank you for taking the time to leave a review. We pride ourselves on the range and variety of items that we offer our customers so we're sorry to hear you weren't able to find what you were looking for. We constantly review and refresh the items we have available so we look forward to offering you even more choices soon!
hmv (UK) - East Kilbride からの回答
Hi Frank,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Ordered 2 cd's online and although under a £20 value, still enjoyed free delivery to my local store.
Communication throughout placing the order to delivery to store was accurate.
2026年1月17日
hmv (UK) - East Kilbride からの回答
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff member extremely helpful
Staff member extremely helpful, advice given to me should the gift not be suitable and had to be returned. Fortunately it was suitable.
2026年1月11日
hmv (UK) - East Kilbride からの回答
Hi Phyllis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a dvd andwithin 2 days it…
I ordered a dvd and within 2 days it arrived in store. I have always had excellent service from your East Kilbride store and the staff have always been very helpful
2025年12月27日
hmv (UK) - East Kilbride からの回答
Hi Iain
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Items were in perfect condition and…
Items were in perfect condition and available to collect quickly
2025年12月29日
hmv (UK) - East Kilbride からの回答
Hi DB
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - East Kilbride からの回答
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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